Concesionarios cercanos (Maple Valley, WA)

Attentive

Everything was fine I just wanted a different color and less miles. Thank you very much .

I found a 2002 Ford Crown Victoria police interceptor that I'm very interested in buying while I was streaming online. I was contacted the next morning and invited me to come and look at the car and test drive it and drive it home the same day. The 2002 Ford crown Victoria Police interceptor looks very nice and clean inside and out and looks like it's ready for a test drive and the color blue is my favorite color. The person I talked to was very Professional and and polite and very friendly and invited me to come down and look at the car and take it for a test drive and then do the paperwork and drive it home. I was very happy and excited to go see it until I received a phone call from my mom in Phoenix Arizona and told me my Grandma passed away so I had to fly down to be with my family. I just got back home here in Auburn Washington this evening. if this car is still available I like to come and see it. I recommend this dealership to anyone that's looking for a car.

Haven't responded back to them yet, but they have reached out to me in a timely manner

Yama was extremely helpful, honest and nice! I contacted him and drove off the lot within a couple of days with my new car. I would 10/10 recommend Yama at CarNova

Dealer had left an already purchased vehicle online, when reaching out, no communication from dealership, simply just removed vehicle from app. No one ever reached out to offer any assistance with purchasing a different vehicle. Staff could benefit from some sales training.

Everything started off fine. Angel contacted me right away in regards to my vehicle of choice. I told her that we were no longer interested because we didn’t realize the dealership was out of state. She informed me to not worry they deliver vehicles and it’s just part of their service. That convinced me to continue this process and we applied for the vehicle in speaking. After submitting our application and waiting a few days, we were then asked if we would be OK with shipping the vehicle there and paying for it because it was getting too expensive for them to do it. This was confusing to me considering we had already told the dealership that we weren’t interested because we didn’t realize they were out of state and they continued the deal saying how they would ship and that’s just something they offer and no big deal as we continued with our credit application. So imagine our surprise when they asked us to cover the shipping because it was too expensive for them now… Will not be buyin