Concesionarios cercanos (Maple Valley, WA)

Attentive

Staff very helpful and respectful

I found a 2002 Ford Crown Victoria police interceptor that I'm very interested in buying while I was streaming online. I was contacted the next morning and invited me to come and look at the car and test drive it and drive it home the same day. The 2002 Ford crown Victoria Police interceptor looks very nice and clean inside and out and looks like it's ready for a test drive and the color blue is my favorite color. The person I talked to was very Professional and and polite and very friendly and invited me to come down and look at the car and take it for a test drive and then do the paperwork and drive it home. I was very happy and excited to go see it until I received a phone call from my mom in Phoenix Arizona and told me my Grandma passed away so I had to fly down to be with my family. I just got back home here in Auburn Washington this evening. if this car is still available I like to come and see it. I recommend this dealership to anyone that's looking for a car.

Horrible dealership, advised them i was deaf so communication needed to be by text or email and he advised me on writing that he won't sell to me if i can't talk on phone. He said he won't sell a car to anyone that won't discuss details by phone. Accepted an application but refused to even say if approved unless it was by phone. Crazy odd interaction and fixation on phone conversations. Stay away.

Dealer had left an already purchased vehicle online, when reaching out, no communication from dealership, simply just removed vehicle from app. No one ever reached out to offer any assistance with purchasing a different vehicle. Staff could benefit from some sales training.

Everything started off fine. Angel contacted me right away in regards to my vehicle of choice. I told her that we were no longer interested because we didn’t realize the dealership was out of state. She informed me to not worry they deliver vehicles and it’s just part of their service. That convinced me to continue this process and we applied for the vehicle in speaking. After submitting our application and waiting a few days, we were then asked if we would be OK with shipping the vehicle there and paying for it because it was getting too expensive for them to do it. This was confusing to me considering we had already told the dealership that we weren’t interested because we didn’t realize they were out of state and they continued the deal saying how they would ship and that’s just something they offer and no big deal as we continued with our credit application. So imagine our surprise when they asked us to cover the shipping because it was too expensive for them now… Will not be buyin