Concesionarios cercanos (Loveland, OH)

Easiest car buying experience I have ever had.

I checked stock on a auto. Was contacted by an agent from another state. When I went to view the car there was no one at the dealership during business hours. I would advise an appointment if you're serious about a purchase at this dealer.

Very attentive. No pressure. Bought it yesterday

Communication was outstanding, pricing was extremely transparent.

The salesperson was very helpful. I told him that I was just shopping at the present moment that he would keep me informed about the truck that I was looking at.

Horrible customer service. Was told twice the car was available. Went on a Friday to see the vehicle and it was not on the lot. When I came home, I called to inquire about the vehicle. The person on the phone said he was short staffed and he would check and call me back in about an hour. I never received a call so inquired online. The internet salesman emailed me confirming the car was indeed still available and asked when I could come in for a test drive. I told him I could be there the next day at noon. I received a confirmation email of my scheduled appointment the night before mentioning the car would be ready and available to test drive and inspect at 12:00. Then 20 minutes before my appointment, while I was already in route to my appointment, I received a voicemail saying the car was sold the morning before. When I got there no one knew what was going on. Clearly unorganized and very unprofessional. Worst customer service and worst experience. I would not recommend this dealer.

Daniel Tringelof was polite, professional and easy to deal with. We worked the majority of the deal out over the phone due to my distance from the dealership. He had everything ready to go when we arrived and was super friendly. Would definitely do business with again.