Concesionarios cercanos (Lancaster, OH)

Not really sure how to explain how bad of customer service I received here. Was trying to get basic numbers on a car over the phone so I could make an offer. I wasn’t even trying to haggle, just give me the numbers and I’ll agree to it. I live outside the area and had worked out shipping to get the car. Day 2 of reaching out I was told the car sold. Day 3 I was called and told that was a mistake. I again said just send me the numbers and I will formally make an offer. Promised to have the numbers by the end of the day I still received nothing. Day 4: I was called and told I would receive numbers followed up by a text that said within 20 minutes. Toward the end of the working day I was called and told the car sold. Not sure why I was putting such an effort into giving these people money. They obviously are not up front and are working various angles.

I helped my daughter purchase a Honda Civic from Megan and Brent! They were very patient and helpful. Answered all of our questions, were accommodating to our need for an inspection and came up with a fair deal that worked for everyone. We highly recommend Nice Auto Group! Thank you again!

They were very straightforward and helpful. I won’t hesitate to contact them again.

Buyer beware! Our first salesperson was great. Made a deal with her, another gentleman took over the deal. Would not honor the first deal and tried to lowball on the trade. Worked out in the end, bought another Jeep from a local dealer!