Concesionarios de Kia cercanos (San Jose, CA)

Sabe did a great job relating all info inquiring

Quick, easy, and straight forward.

Kevin, our salesperson, was very nice, and his communication was excellent. When we arrived first thing in the morning, the vehicle was very dirty. However, we had not given him much time to prepare it, so I was willing to overlook that. When we discussed the numbers, we made it clear that we did not want to pay for the LoJack or clearcoat add-ons. The vehicle was used, and these products appeared to have been installed before Winn Kia acquired it. We eventually reached an agreement to move forward without paying for those add-ons. Unfortunately, when the finance manager came in, the numbers once again included the add-ons we had already declined. He tried to sell us on them again before finally removing them. Although our credit is not perfect, we were simply told that Winn Kia could not finance us. When we left I texted Vacaville Kia about one they had. I completed the application online and by the time we got there they had us approved with multiple lenders.

My salesperson was wonderful to work with. Unfortunately, my excitement turned into deep disappointment when I discovered a vibration issue within 24 hours of taking the car home. I returned immediately, hoping the service department would stand behind the sale, but they failed to diagnose the problem and dismissed my concerns. A certified Mercedes-Benz dealership later found the real cause: severely worn motor mounts that should never have passed an inspection. Instead of taking responsibility, the selling dealer minimized the issue and offered only partial help, leaving me to cover a costly repair on my own. It was heartbreaking to feel so unsupported at a moment when I needed honesty and accountability. Buyers deserve transparency and real care— I strongly urge future customers to be extremely cautious with the service department and consider getting an independent inspection before finalizing a purchase

Didn’t disclose chip in windshield before purchasing. It was in the line of sight of the driver and refused to replace the windshield

Nice

Dealer contacted me promptly. Price they are asking for the used vehicle is unreasonable, however. You can literally purchase a brand new vehicle (same make/model/trim) for about $3k less thank what they want for a used one MY 2023 with about 200 miles on it.

Great experience! Wonderful customer service. Very knowledgeable sales people & finance department. Not pushy whatsoever!

Staff was extremely attentive. The process was a bit slow. We also have to replace all 4 tires since it is an AWD and they put 2 new ones on that we don't have any use for.