Concesionarios de Kia cercanos (Merrillville, IN)

I have been in contact with Jessica. On Monday I made an offer. She said she was going to present it to the sales manager and get back with me. Since then they haven't gotten back with me at ALL. I have emailed Jessica 4 times to see if the want to make a deal. She has apologized for not getting back to me. And get down to the bottom of this. Again NOBODY HAS GOTTEN BACK TO ME. NOT a great way to run a business. Or very bad costumer service. I wouldn't recommend this dealership to Anyone.

Good experience

This car dealership was very unprofessional. I reached out to them involving a vehicle that I wanted to purchase. After reaching out to them, the text messages and phone calls were overwhelming. The day that I went to look at a vehicle I was told that the vehicle was at the location. I took a day off of work and drove 45 minutes just to find out the vehicle was not there at the time. Totally disappointed.

This is my exact experience, completely honest in how it went down. I see this car listed on cargurus, I contact the dealership by phone ar 10:36 am on 9/24/25. I get in contact with a salesman, really wish I would have written their names down but unfortunately I didn't. I ask the salesmen if the vehicle is still available. He says, yes it is! And asked me what time i would like to come see it. I inform him that I work until 2pm and it would take me about an hour and a half to get there. Say's no problem, we'll have it ready for you to come see. 2 pm I called again before i made the 1.5 hour trip to verify that the car was still available. Salesman says, yeah we got it here waiting for you come on in. I say okay, be there in around 3:30. Salesman says, great! It will be here! I get there and I'm greeted with a handshake and a oh sorry we just sold it. Then they proceed to try and show me a clapped out rusted CRV and a pos Chrysler 200. Very unprofessional, bad internal communication.

The replied very quickly and had very nice follow up as well.

Good working with Yancy with his no pressure approach. They have a winning team at International Imports Kia!

Polite and professional

I rarely take the time to write reviews, but in this case it’s absolutely deserved. Working with Wiktor was an exceptional experience from start to finish. He is the definition of a true professional — knowledgeable, responsive, and deeply committed to his clients. He helped me secure my Kia, handled sourcing it from auction, and made sure every detail was taken care of seamlessly. What truly sets Wiktor apart is not just his expertise, but his attitude. He is incredibly communicative, patient, and genuinely cares about delivering the best possible outcome. At every step, I felt informed, supported, and confident that I was in the right hands. It’s rare to meet someone who combines such a high level of professionalism with real kindness and integrity. This was not just good service — it was outstanding on every level. If you are looking for someone reliable, honest, and truly dedicated, I cannot recommend Wiktor highly enough. Thank you again for everything, Wiktor and Berwyn Kia!