Concesionarios de Kia cercanos (Lafayette, CA)

Dealer contacted me promptly. Price they are asking for the used vehicle is unreasonable, however. You can literally purchase a brand new vehicle (same make/model/trim) for about $3k less thank what they want for a used one MY 2023 with about 200 miles on it.

Consistent and professional

My salesperson was wonderful to work with. Unfortunately, my excitement turned into deep disappointment when I discovered a vibration issue within 24 hours of taking the car home. I returned immediately, hoping the service department would stand behind the sale, but they failed to diagnose the problem and dismissed my concerns. A certified Mercedes-Benz dealership later found the real cause: severely worn motor mounts that should never have passed an inspection. Instead of taking responsibility, the selling dealer minimized the issue and offered only partial help, leaving me to cover a costly repair on my own. It was heartbreaking to feel so unsupported at a moment when I needed honesty and accountability. Buyers deserve transparency and real care— I strongly urge future customers to be extremely cautious with the service department and consider getting an independent inspection before finalizing a purchase

The salesman was direct and upfront about pricing. We first reached out via email/text. They quoted my daughter a price and stuck by it. This was not the case with other dealers who had a difficult time giving a bottom line price to begin with. There were no surprises when we went to the dealership later that day and the purchase was simple and seamless.

did not espond with a real person to answer my questions. AI clearly do not cut it!

Nice

While I didn’t end up shopping Winn Kia, they were very good about communicating with me.

I saw a listing posted on the app CarGurus for a Volvo XC 90. I contacted the dealership through the app and asked for an I packet with service records. The listing on CarGurus was incomplete, there was no market price or asking price or price rating, absolutely no information about pricing at all. I was contacted by three or four individuals who wanted me to come in and talk to them. None of these people ever sent me the information I asked for the I packet with service records. Eventually I learned by email that the car was a trade in they bought. Only after dozens of emails did I receive a price, a high price by the time it was evaluated by CarGurus. But before that was finally posted I tried to find out why they were asking for such a price considering the year, mileage, and other features. Wasted a lot of time, got no information. No ethics practiced in listing. What can you expect in transactions?