Concesionarios de Kia cercanos (Diamond Bar, CA)

The SUV was not available at the time of arrival but sales person said it was ready when we called. We got to the dealership and the Sportage was in a terrible condition inside out. We left from there and made another purchased somewhere else, but sales person kept calling and texting even though we said we already made a purchase, he said for us to go back and trade in the new purchase (what a joke). Sorry we didn't appreciate that so that's why is a low score!

After inquiring, they said the car is longer available, which is slow and outdated information. I went on inquiry another car but they couldn’t give a better price, even match the one I got from another store, yet they still said they had the best price in the market.

Thank you

Do not buy from Harbor Garden Grove Kia. They tried to rip me off with extremely high pricing. They quoted me $49,000 for a new EX, and they were not willing to negotiate or make any deals at all. It seems like this dealership prefers to hold onto their cars instead of offering fair prices, which may be why they have so much inventory sitting on the lot. I decided to go to Kia of Van Nuys instead, and I was able to purchase the same vehicle for almost $5,000 less. That shows how overpriced Harbor Garden Grove Kia really is. I strongly recommend that people shop around before buying from this dealership. In my experience, the pricing was unreasonable and the customer service was not helpful. Be careful and compare prices with other Kia dealerships before making a decision.

Everything was great and top-notch service. The only thing I would say is just give me a little tour of the car you know explain the details of you know how the trunk opens or how the windows go down or just a little things like that other than that, everything was great.

I had a mixed experience with this dealership. My initial contact was not great—I felt like I was more of a hassle than a valued customer, and I didn’t receive a response for about two days. However, when they followed up, I was connected with a different salesperson who was terrific. They were professional, responsive, and made the actual purchase process much smoother. The finance process did take quite a while, which was a bit frustrating. Since I purchased the vehicle out of state, the original documents needed to be mailed to my state’s MVD. I requested a tracking number but have yet to receive confirmation that the documents were sent. Each time I call, I’m told it will be taken care of, but I still haven’t received any update. Overall, while the sales experience improved significantly after the initial contact, the follow-through and communication—especially regarding important documents—needs improvement.