Concesionarios de Kia cercanos (Cleveland, OH)

I spoke with Taylor she was very polite and patient and understanding do to my work schedule looking forward to doing business with her

Our salesman was excellent. The sales manager needs help in dealing with customers. POOR personality almost obnoxious ! Never go back or recommend this dealer.

I drove over an hour to the dealership aftre being told the vehicle I was inquiring was available. I communicated via text with someone that I thougth was at the dealership, only to find out it was their online representative James that I was speaking with. He confirmed all weekend that the vehicle was ready, and after driving over an hour to get there, I was told that it was sold. After I had questioned that, I was then told that it was being inspected and did not know when it would become available. I was not about to sit and wait for a vehicle knowing I had to get back to Youngstown at a certain time. I was highly pissed, and then when I asked about 3 other vehicles I had in question, I was told that they were all of sudden sold. I wasted 2 hours driving back and forth for a vehicle I was interested in purchasing, only to be let down. When I had explained my experience to the online person (James), when asked, and I got no response back afterwards.

Never got a call back on the status of the car. The car is still listed for sale on car guru but nobody calls me back

Amazing experience.