Concesionarios de Jeep cercanos (Rockingham, NC)

Good vehicle appearance dealer contacted buyer multiple times and provided alternate choices.

I was very impressed by their friendliness and honesty.

If it wasn’t for them having the perfect van I would not have purchased a vehicle from them. I had spent months looking for a van with all the features I wanted. John, our sales person was nice but was hard to get in contact with after we purchased the vehicle. We dealt with his financial person Allison. We purchased the car on a Monday. At the beginning when we were talking about pricing, Allison stated that they would fix anything within 30 days as long as it was nothing that we did to the vehicle. She said they weren’t such a big corporation for no reason. When we went to talk about financing, she was dead set on us getting an extended warranty. To the point where it was almost uncomfortable to be in there. As if she knew something was wrong with it. Not to mention it was a long wait to actually get back there to talk about. It was almost like she was not taking no for an answer. We were put in a loaner car until ours was serviced and detailed…..

I gave this 2 stars because I enjoyed the conversation with the finance department and Mason the young salesman! However, the first week I had the car when it started to rain I realized the windshield wiper on the drivers side, the rubber was off the blade and had to be replaced immediately! The second issue was the radio stopped responding Showing an issue with the infotainment system. Obviously the vehicle was used but when I called for assistance to let Donovan know what was going on, he reminded me that he was clearly a salesman and not a mechanic. He called the local dealership but told me I was responsible for the repairs and diagnostic report. I haven’t even made a payment on this vehicle and I’m already making payments on repairs! So I’m obviously not a satisfied customer

Excellent communication