Concesionarios de Jeep cercanos (Baton Rouge, LA)

Communication from the sales team was excellent, and they truly worked hard to make sure I had a great experience. The dealership was very busy, so the process did take quite a while (about 5 hours), but Peyton and Terry were beyond amazing the entire time. They were patient, professional, and never made me feel rushed or pressured. Honestly, they are the only reason I stayed and completed the deal. Unfortunately, my experience in the finance office was the complete opposite. The finance manager became visibly upset when I declined additional warranties and GAP coverage. I felt talked down to and treated as if I didn’t understand what I was doing, simply because I chose not to purchase the add-ons. That part of the experience was uncomfortable and disappointing. I can’t say enough great things about the sales staff — especially Peyton and Terry — and they truly represent what good customer service should look like. I just wish the finance portion had matched the same level of professi

Butch was super great and so very helpful! I got a phone call within minutes of my inquiry. Highly recommend!

I contacted the vendor through CarGrus and heard nothing. I searched online and found a phone number and contacted that way. Salesman asked me to send pictures of my vehicle for a trade in amount. Never heard back. The next day made calls but no one called me back. The following day I got a text but not much information. I really liked the vehicle that they had but decided to move on. When a dealer starts sloppy it seldom gets any better. I bought a vehicle from another dealer later that week.

We had a great experience. From start to finish with the buying process. Daniel and the finance manager- a black lady( don’t remember her name) they were so helpful and walked us through the entire process .

I loved the experience. They were very fast and efficient. My paperwork was ready because I was coming from out of town to purchase the vehicle Joey Carbo, is awesome and everyone I saw there was so nice! Top notch service! I recommend y’all buy from Ross Downing in Hammond, Louisiana.

Good experience

When they contacted me about the vehicle, they said they never even received it because the dealership owner bought it immediately for a family member. So why was it still listed as for sale?!

Dealer is where I buy all my vehicles. They offer the best prices and customer service can't be beat