Concesionarios de Hyundai cercanos (Santa Clara, CA)

Asked a half a dozen questions times whether a couple models had the h-Tex seats and this rep Bryant Juarez wouldn’t sander the question. At first he said all Ioniq 5’a had them. I knew for a fact they didn’t because I looked at a bunch of 2024 SEL’s that did not. So he just kept saying when do you want to come in for a spin instead of answering a basic question I had. Also this was across like 5 email exchanges where he would answer me 24 hours later. I guess he’s just too busy. I bought somewhere else last weekend.

added clear coat prior to purchase so I had no option to deny this option. supervisor tried to force me to let him do a credit check when i already had financing

Never responded after 2 messages

I can’t talk to the dealership actually just sent them an offer. They did get back to me and said the car has been sold, but I funny email from different people at the agency then about a week later they wrote if I was interested in the car and I said you sold it and I said no it was only 80% sold very strange At that point, I decided I didn’t want to pursue with the dealership that lacked transparency or maybe just business sense

Staff was awesome !

Very friendly and helpful staff

They were honestly very good when it came to how they were to the costumer, aka me. I went in and they had the car out ready for the test drive, we went for a quick drive and honestly I liked it, when it came to numbers they honestly helped out a lot and got me a somewhat good deal, also service and parts are really helpful and don’t get mad easily like any other place, they actually take there time to help, and yes I bought the Mazda, fell inlove with it first sight!!

Nobody really brought me anything about financing lenders for me to see, when it came to trade in value, I had to push them to do it right then, and they really kept trying to push back. They took their time even doing that. I had to keep asking about the amount. They said they were giving top trade in value the salesman GUESSED $2000 but KBB said 4,345 was max. They also do not work with customers very well to help meet their needs. I am not easily manipulated or easy to get over on. I know what smooth talk looks/sounds like. The sales man had to keep going to talk to his manager while I was there. They pulled out their handy 4 square paper to show me numbers and arrows. Every time I would say or ask something, they would quickly Segway to something different avoiding what I said completely.

Very good dealership,