Concesionarios de Hyundai cercanos (Elgin, IL)

Smooth experience from beginning to end no drama, highly recommend

Deal got done but at higher price than advertised. Several hidden fees and add ons that were not listed on the car gurus listing. Blame got pushed to buyer for not going to the dealer website and searching for the hidden fees. Would not buy from them again.

I had an amazing experience at Patrick Hyundai! From the moment I arrived, the staff made me feel welcomed and respected. They were patient, professional, and took the time to explain every step of the process clearly — especially the financing details. The vehicle I purchased was clean, in great condition, and exactly as advertised. There was no pressure, no hidden surprises, and everything was handled smoothly. They really worked with me to make sure I was comfortable with my decision. What I appreciated the most was their transparency and honesty. Buying a car can be stressful, but they made the entire experience simple and positive. I highly recommend Patrick Hyundai to anyone looking for a reliable car and great customer service. Thank you again for making this such a smooth experience!

Dealership never responded about my inquiry

Friendly personel

I went to the dealership to look at the car. But a young lady was taking it for a test drive. Well needless to say.She bought it. But the salesman,Frank told me about a 2023 Tucson SEL. I wanted a red car .Both cars were red after looking at the other car and going back and forth a few times. We were able to come a deal for my car and the new one. I am very happy with my new car. It’s nice when you get what you want .

Very flexible to my questions

My experience with Napleton valley Hyundai was excellent. I went in there looking for a specific vehicle. They made it simple and easy to purchase the car. I have not one single complaint about them. If you’re trying to buy a car I highly recommend them.

I went to Castle Hyundai of Downers Grove expecting honesty and transparency. Instead, I experienced blatant misrepresentation. The sales staff assured me that the vehicle was a “non-smoker car.” That statement turned out to be completely false. The moment I spent time inside the car, the strong smell of cigarette smoke was obvious. It wasn’t faint or questionable; it was clearly a vehicle that had been smoked in. Either the dealership failed to inspect the vehicle properly, or they knowingly lied just to make a sale. When you are spending thousands of dollars on a car, honesty about something as basic as the condition of the interior should not be optional. The smell of smoke is extremely difficult to remove and significantly affects the value and enjoyment of the vehicle. Misrepresenting something so obvious shows a serious lack of integrity. This experience left me feeling that the dealership is more focused on closing deals than being truthful with customers.

The car that was shown in the picture was not the car at the dealer …did not have the same options as advertised