Concesionarios de Hyundai cercanos (Cleveland, OH)

Very personable and helpful.

The dealership was not bad. My sales agent was out the day after I went in to see the vehicle. I addressed I would like to get the vehicle . When he got back in they sold my car & unfortunately didn't have another . So that was disappointing.

Even though I had received multiple names of salespeople and was confused who I was dealing with, I arrived prepared to purchase the vehicle with cash. During my initial discussion different pricing was quoted depending on financing versus cash, and after more than an hour of negotiation the salesperson confirmed a price. We even contacted our bank to verify that the funds could be charged to our card so the purchase could be completed that day. At that point, another individual who had not previously been involved in the conversation came over and stated that the price would not be honored. Shortly after, Sales Manager Jeff Salyer spoke with us in a very rigid and dismissive manner, saying “that’s the price now” before turning and walking away. Given that we were ready to complete the purchase, the interaction felt abrupt and unprofessional.

From the time I inquired about the car to the end of the day I was signing papers to own the car. I was overall very happy with my experience with classic Hyundai.

Great Lakes Hyundai was phenomenal. Our Sales Rep RJ helped narrow inventory down to what we were looking for. Appreciated him introducing us to Finance Mgr and team. Vehicles in beautiful condition, all questions no matter what they were we have received answers to. We were treated unbelievably well and weren't just another "number". Whether we purchase a vehicle from here or another dealership would definitely go back for next vehicle. Gave us time to also look at different options & also time to think about it. Follow-up phenomenal by RJ. Consider myself lucky to have him as Sale Rep. Knowledge awesome, listened and heard what was important, great people skills, and went above and beyond with some of the more unusual questions I asked. Definitely will recommend to friends and family. One of only a couple dealerships that treated us well and I know if we don't get a vehicle through them would not treat us differently. Honest and straight forward which was appreciate.

Terrible no negotiations at all. added a $700 charge on the price for an interior exterior clean

They communicate well.