Concesionarios de Hyundai cercanos (Bolingbrook, IL)

They were very helpful.

I went to Castle Hyundai of Downers Grove expecting honesty and transparency. Instead, I experienced blatant misrepresentation. The sales staff assured me that the vehicle was a “non-smoker car.” That statement turned out to be completely false. The moment I spent time inside the car, the strong smell of cigarette smoke was obvious. It wasn’t faint or questionable; it was clearly a vehicle that had been smoked in. Either the dealership failed to inspect the vehicle properly, or they knowingly lied just to make a sale. When you are spending thousands of dollars on a car, honesty about something as basic as the condition of the interior should not be optional. The smell of smoke is extremely difficult to remove and significantly affects the value and enjoyment of the vehicle. Misrepresenting something so obvious shows a serious lack of integrity. This experience left me feeling that the dealership is more focused on closing deals than being truthful with customers.

Transaction went very smoothly. The representative Karla Rivera that I worked with did an amazing job and very helpful through the whole process. I would highly recommend the dealership in Karla if anyone is looking to purchase from this dealership.

I went to this dealership to purcahse a 2021 Mazda3 Hatchback on March 7th, 2025. The service and communication from top to bottom was excellent. I live 2.5ish hours away in WI so clear and honest communication was what I needed, and it's exactly what I got thanks to my salesman, Carlos. On my first visit there, I was planning to just check out the car, test drive it and make sure everything was as it should be. We accomplished that, got the car funded through their financing department at a very fair rate which I was happy to do, got all of the papers signed and I was back on the road home in under 3 hours. I picked the car up on the 14th as that's when I had time and drove home happy and completely content with both the car and dealer experience. At no point were there any games played, no time wasted and everyone was very helpful but most importantly honest. I would absolutely recommend Family Hyundai to anyone searching for a car that they have in their inventory, and I would be

I went to the dealership to look at the car. But a young lady was taking it for a test drive. Well needless to say.She bought it. But the salesman,Frank told me about a 2023 Tucson SEL. I wanted a red car .Both cars were red after looking at the other car and going back and forth a few times. We were able to come a deal for my car and the new one. I am very happy with my new car. It’s nice when you get what you want .

Very flexible to my questions

Tried to add $5500 in fees excluding doc and taxes.

No flexibility on prices. Price set in stone, even when Cargurus states it is only a fair value.