Concesionarios de Hyundai cercanos (Addison, IL)

Very flexible to my questions

I had an amazing experience at Patrick Hyundai! From the moment I arrived, the staff made me feel welcomed and respected. They were patient, professional, and took the time to explain every step of the process clearly — especially the financing details. The vehicle I purchased was clean, in great condition, and exactly as advertised. There was no pressure, no hidden surprises, and everything was handled smoothly. They really worked with me to make sure I was comfortable with my decision. What I appreciated the most was their transparency and honesty. Buying a car can be stressful, but they made the entire experience simple and positive. I highly recommend Patrick Hyundai to anyone looking for a reliable car and great customer service. Thank you again for making this such a smooth experience!

I went to Castle Hyundai of Downers Grove expecting honesty and transparency. Instead, I experienced blatant misrepresentation. The sales staff assured me that the vehicle was a “non-smoker car.” That statement turned out to be completely false. The moment I spent time inside the car, the strong smell of cigarette smoke was obvious. It wasn’t faint or questionable; it was clearly a vehicle that had been smoked in. Either the dealership failed to inspect the vehicle properly, or they knowingly lied just to make a sale. When you are spending thousands of dollars on a car, honesty about something as basic as the condition of the interior should not be optional. The smell of smoke is extremely difficult to remove and significantly affects the value and enjoyment of the vehicle. Misrepresenting something so obvious shows a serious lack of integrity. This experience left me feeling that the dealership is more focused on closing deals than being truthful with customers.

Very helpful

No flexibility on prices. Price set in stone, even when Cargurus states it is only a fair value.

Smooth experience from beginning to end no drama, highly recommend

The dealer tried to sell a vehicle with multiple hidden issues that were revealed after an inspection.

Emely was VERY helpful and knowledgeable. Friendly and I would recommend friends to come see her.

Amazing service! Car was true to all listed!!! They allowed me to apply a hold deposit and I changed my mind and they returned the deposit!!! only because I found a better deal! Great dealership!!!