Concesionarios de Honda cercanos (Cleveland, OH)

Good people

We were shopping for a new Honda Civic Hybrid Sport Touring for our newly graduated, active-duty military son. Spitzer Honda advertised a “Panda Price,” but no one could explain how to qualify. It felt like bait pricing. After a hard push, GM Aziz came in $1,250 higher than the Panda price, which became competitive only after applying Honda's rebates. We drove six hours with pre-approved financing. Said, our sales consultant, was polite. But the dealership is rigidly top-down: salespeople lack authority, and Sales Manager Sara was curt, supercilious, and unfit for a customer-facing role. Aziz never made himself available, despite requests. At delivery, the new car had smudged paint, dirty backseat, and a chipped door handle. Their “fix” was a paint pen. After pushback, they told us to stay overnight (at our expense) for their body shop. Though the final price was fair, the misleading advertising, poor prep, and dismissive attitude led us to walk away. Buyer beware!

Not very knowledgeable, not very welcoming or warming. Either lied or ignorant of what a replaced windshield looks like. Tried selling us a new Honda with hail damage that was “fixed” but once we actually see it ALL the trim pieces are dented to bits. Gaps between trim and body allowing rain in. And then we’re told trim pieces are backed ordered sooo they can’t get them in. But that’s fine didn’t come for the honda anyways. Negotiation SUCKED. Said they wouldent move on the price one bit and then several calls later they offer a whole $400 off. This place was what you fear a used car lot would be. Save your time and cortisol.

Not purchased yet the staff was exemplary in every way

Inquired about they truck but since I live out of state they would not sell me the truck….. I had to call them on the phone after making 2 attempts to contact by email. Then didn’t respond then I was told no out of state buyers

Great experience!

Absolutely horrible experience with this dealership. Would not send me a itemized offer the car I was looking at. I sent them and itemized offer from another dealership but they claimed it was not a valid offer due to it being a screenshot from the salesman's computer.

I had great experience and now having another great experience regarding the service of the vehicle I purchased. Good communication and dedicated to customer satisfaction.