Concesionarios de Ford cercanos (Chelsea, AL)

Ai responded. No photos and no communication from dealer after 3 attempts

Communication was terrible. I asked for a follow up to other vehicle options. Never heard back.

Great Mr Ronnie Jarvis, was courtesy, respectful and very informative. I give him the highest score

It was a joke all the way through! Salesman Scott had no clue what he was doing. I never seen my new Bronco and Scott in the same line of eyesight. Why he didn’t pull it under the awning after I drove 3.5 hrs in the rain to purchase the Bronco is wild in itself. However, as I pull in the Bronco is on my right and Scott is under the awning to my left. He hands me the keys and tells me to go take a look at it. That’s about the full extent of him “showing” the vehicle. The next 4 hrs we’re waiting to get to financing, mind you, the deal was agreed upon the night before. Finally done with him (so I thought) I spend less than 10 minutes in the financial office. I’m now the new owner of a ford bronco! Sweet!!!! Where’s the keys I ask. Scott took the Bronco for a” quick detail “ and any minute he’ll bring it back to me. An hour later after complaining” where’s my car “ I find out it’s not in the detail shop, it’s getting a new download. Absolutely an incompetent salesman.

Darius was an excellent salesman! He was very knowledgeable and thorough throughout the whole process. Ruby handled the financials and was excellent as well. She was personable and knew her job well. I would recommend this team to anyone for a car buying experience.

Amazing staff

Car is still listed for sale, but probably does not exist. I t appears they use this to generate phone calls and have nothing on their lot close to this price, Yes it is clearly disclosed that you must qualify for all rebates. But still nothing even close. I requested it daily times to be removed but claim they can not or will pass my concern along to management. Just be upfront with people and not the reason car dealers have a bad reputation.