Concesionarios de Dodge cercanos (Pacoima, CA)

They called me almost 15 times between 2 days and tried to make appointment to see the car. But when i accept they keep continue calling me and asked that am i coming or not. And after i got 120 miles drive only for visiting them, they told me unfortunately i cannot see the car because their stuff is not working that day. They didn’t help me. And i lost my time and money. It was the worst dealership i have visited in my entire life.

I’m a car enthusiast, I buy cars very often and I have been to many dealerships. Van Nuys Jeep stood out. They were very up front, professional, no games played. The vehicle was there, price did not changed, they gave me what I wanted for my trade. I was dealing with Sal and his manger Barlaan, both were very friendly and professional. I would definitely return to this dealership and buy a car. Most dealers have hidden fees, not Van Nuys Dodge. They were very transparent with me from start to finish.

I will be going there tomorrow to look at the car

Helpful

My experience was great and I spoke with AL And I still have another appointment with AL again on December 4th 2025

I actually didn't go to dealership, I only communicate with staff by phone. Everyone I spoke with, was very helpful & courteous!

The dealership didn't respond to my request. Perhaps they noticed my location was some distance from the dealership. Notwithstanding, my primary residence is 12 miles from the dealership. Their loss.

So helpful

The salesperson who initially showed us the vehicle was helpful and informative. Unfortunately, our experience changed once we moved forward with the purchasing process. The salesman, Allen, was rude and unprofessional throughout the transaction. We spent nearly seven hours at the dealership without receiving clear or consistent information. In addition, the ProPack fee was not included in our original offer, but we were later told it was mandatory and that the issue was due to Sergio from internet sales for leaving it off in our initial offer. While the car itself seemed like a solid purchase, the lack of transparency and poor customer service ultimately led us to decide that we would not recommend purchasing from this dealership.