Concesionarios de Dodge cercanos (Erving, MA)

Although we couldn’t get the deal done, it wasn’t for lack of trying, the sales manager I spoke to was clear and transparent, all dealers should behaved this way. next time I’m looking I’ll look here first

Made appointment to test drive a '24 used vehicle, received multiple dealer confirmations of appointment for w/this vehicle, including day of. Arrived at dealership, salesperson greeted me, & said "Bad news. The vehicle you asked about sold last night" ...then went on about "it's a popular model" etc. Meanwhile, I'm wondering, why not call me & let me know Before I drove here?! Plus that sinking feeling of a looming bait & switch operation happening. Salesperson then offered different, year older vehicle- a '23, wait for it...at almost Exact same price point as the newer '24 model I'd originally asked about. I still test drove '23 model because my time was already wasted driving to & from the dealership. We walked out to the '23 & immediately upon opening the door, stale cigarrette smoke smell poured out. It was so strong it made me nauseous, and after approx 20 min test drive, smoke smell saturated my clothes & hair, reeking. I had to wash everything once home. Disappointing :/

They were responsive and helpful. I just realized how far away they were so it was gonna be difficult to go ever see the vehicle.

Friendly service. Staff was very helpful

I contacted this dealer several times..they did get back to me to let me know that the vehicle i was interested in was being looked at and they would get back to me if it did not sell....they did not get back to me...but the vehicle is still posted..so I called, they told me there was a hold on it...they would let me know if the deal didn't go through...nobody got back to me but the vehicle is still listed..I gave up with this dealer.

Got back to me quickly but the car was sold asked me what I liked about the car sounds to me like they will try and find another car.

Great