Concesionarios de Dodge cercanos (Chicago, IL)

I received a message from a sales person saying that he would be my contact. I asked him a couple of questions and he never responded

They are thugs and Liers.. Very disappointed with my experience at CDJR Chicago. Before purchasing my 2023 Chrysler Pacifica Hybrid, I specifically asked if the hybrid battery would be covered. They sold me a CPO Wrap warranty and told me it was covered, but when I contacted Allstate, I was told the hybrid battery is NOT covered. I also found damaged parts that had been patched with duct tape, despite the vehicle supposedly passing a 210-point inspection. The van was sold without a spare tire or tire repair kit, which raises concerns about their inspection process. Customer service disappeared after the sale. Once they have your money, they don’t seem interested in helping.

We were greeted with a smile by Dave Edwards and he made the process smooth and easy. He was easy to talk to and felt no pressure at all. He was real and down to earth. If you come here, make sure you ask for Dave! The downside was we finished over closing and everyone had left by time I got into the car to realize the tank was empty. Typically if you buy a new car the dealership fills the tank. I will update this review if the issue is resolved.

Staff were very helpful, patient and worked with my budget.

How can I rate them, if they never contact me? The worst of the worst

Oscar was great to work with.

We good experience with Mark, our agent. He is honest and upfront with pricing! Over all, our car buying experience is great!

Andres and Josh were easy to work with and quick to communicate

Sale guy was really helpful