Concesionarios cercanos (Cresson, TX)

Sale man and financing was good

Still awaiting my financial clearance on my end

I contacted Shottenkirk CDJR Granbury on 3/24/2026 about a 2018 GMC Canyon SLT. The truck was available, and the salesperson, Tristan, did send an out‑the‑door price — but the number included a “VIP Total Care” fee and a separate sales commission fee added on top of the listed price. These unnecessary add‑ons inflated the total and made the pricing unreliable. When I asked about the fees, I didn’t get a clear explanation. Instead, the conversation shifted toward pushing me to come into the dealership. After reviewing the numbers, I told him I was moving on and would not be pursuing the truck. Even after that, he continued calling and texting multiple times trying to pull me back in. The pressure didn’t stop, and it made the experience feel even less professional. A dealership should respect a buyer’s time and decision. Between the added fees, the lack of transparency, and the continued contact after I declined, I chose not to move forward with them.

I really appreciate how responsive and thoughtful your team was throughout the process. Even without a deposit, you took the time to check in with me first before letting anyone else move forward with the car, which I genuinely value. I also want to thank you for exploring ways to help make it work for me. Overall, I’d give you a strong 5-star rating for your effort and care!

Patrick Jones was my salesman and he was very accommodating and professional. Would do business with again, especially since he goes above and beyond for his customers and has one of the best senses of humor I’ve seen in the field.

I can honestly say that this was the easiest car purchase I have ever made in my life! They were friendly and honest and they kept their word! They also included a FREE lifetime powertrain warranty! They get five stars!

Friendly and professional service. We'll definitely try to find another vehicle from this dealership.

Mr Farris is amazing make me a deal that worked for me… I would truely recommend him to everyone.

Excellent experience. I went there just to look and ended up buying the jeep, The entire staff was great. I would suggest anyone looking to buy a new or used car go to this dealership. You will not be disappointed.

Honest dealership.