Concesionarios cercanos (Coconut Creek, FL)

Great experience

The car was not detailed properly. Many scratches not taken care of. Brought car in for appointment to address damage. Nobody knew anything about the scheduled appointment and Theo was not there. He made the appointment with me. A day later I have heard nothing and don’t know what if anything has been done to my car. Phone calls going unanswered

Car listed for $10K to appear like a better deal on CarGurus (not sure why CarGurus can't insist on transparency with pricing) but would really have cost $14K *before* taxes... 40% above advertised price (!) Asked for total out the door price- they sent me the email below but it took more emails and digging to find that they'd left out a $2K non-optional fee for '$1995 Al Hendrickson Toyota Advantage'... some overpriced unnecessary add-ons. They told me: "That is part of the dealer installed accessories. Which is not include in the price," Also not included: "pre-delivery service fee of $1,298 a Private Tag Agency Fee of $189, and an Electronic Registration Filing Fee of $598"

Stopped by police during test drive for no dealer tag. Tires were saturated in amoral and slung all over the side of the vehicle during test ride. Then when starting to leave after purchase the vehicle gas tank was at quarter tank.

Very good

Great experience! A bit of a drive but they did everything to accommodate me. There was some touch up issues with the car and that was corrected.

​I was ready to pull the trigger on a $26,000 transaction. We were exactly $600 apart on the final agreement. Instead of showing an ounce of flexibility to close a guaranteed deal, secure a customer, and build long term loyalty, the sales team balked and chose to walk away from the table over a measly 2% margin. ​In an industry that relies entirely on customer acquisition and lifetime value, refusing to budge on $600 to secure $26,000 is a staggering display of short sighted business logic. They cost themselves a major sale, future service revenue, and a clean relationship, all to save a few hundred bucks on paper today. If management here is willing to let an immediate, qualified buyer walk out the door over a rounding error, it shows an absolute failure in leadership and basic deal making. I will gladly take my business and my capital to a dealership that understands fundamental economics.

Great