Concesionarios cercanos (Clayton, GA)

Slow responses, not enough responses, no enthusiasm or energy in communication. Didn’t matter to him whether a response was needed

Staff are nice and we were taking good care of.

Everything was good, I was in and out.

Called for a Ram 1500 Laramie and did as the sales person asked: spent time taking photos and video of my trade. I sent to the number they request. heard absolutely nothing for 10 days. i get a call right at months end and the sales person asked when I wanted to pick up the truck. I'm confused but still interested, so I asked if they evaluated my trade. i was asked to resend the info. When I said forget it, they found the info and claimed they had numbers. When I asked for the numbers, he said he had to have a manager look it up. At this point, I tell them I'm buying a Ram be it from them or someone else. More senseless back and forth occurred. and I said thanks but I'll go somewhere else. I kid you not, 2 hours later I get a text message asking me if I was interested in a Box Truck. Avoid this place at all cost

Bad dealership. They make a deal and then sneak around and add on .. van seemed nice and was set to buy but when I make a deal I expect it stand . They added $ to the deal and then They contacted my insurance ahead of me before I signed the deal for delivery. Very pushy and dishonest and disrespectful salesman .. William Maddox . I think his boss was legit but this guy sneaked around and added on . He sent me a Bill of Sale that was not the deal and when I complained he said he didn’t think I would care. It wasn’t a lot more but it wasn’t agreed price . When I make a cash deal I make a cash deal. It made us a little nervous about the van . Was it what he described? Or was there a problem?

I've never seen a Chevy dealer with as many issues as Scenic Chevrolet. I made an appointment to see this vehicle in the late afternoon. I had allowed my credit report to be pulled prior to the visit. An hour after I arrived I was told the vehicle could not be sold. It needed a leveling kit apparently and would be sent to auction. I didn't even get an apology from management, not the slightest care in the world for wasting my time and dinging my credit report for nothing. I've worked at 3 dealers myself, sold hundreds of cars, no manager I've ever had would let a buyer walk out without at least saying hello. After several "experiences" with their service department and now this I wouldn't buy a set of floor mats from Scenic Chevrolet.

I did not end up buying the vehicle from the dealership. However, they were delightful people and maintained consistent, timely, and helpful communication. Good folks.