Concesionarios de Chrysler cercanos (Cincinnati, OH)

Inquired about the f-150. Was contacted and they ran my credit thru 7 different banks of what I approved them to do but then once they ran my credit that many times they quit calling me and all communication stopped. Was told they would call me back tomorrow and that never happened. Waited 2 more days and still nothing so I called them again for them to say I’ll call you on Saturday about the truck and still never heard a word.

The photos of the Jeep were misleading. It was scratched and dented on every body panel. An overall no from me.

very responsive. answered the phone or called me right back. got the information i requested promptly

Staff very helpful and friendly process was easy, my salesman, Nate was great to work with

Very good at communicating

They worked with me

Sales personnel were very helpful and would recommend this dealership …

We found one of their cars a real possibility after looking at several. After texts and a couple of phone calls I had asked if the price was firm. I had asked them to come down $300. They declined but I told the salesman fine, we wanted the car. The only thing to decide was if I had to drive 75 miles to get it or if they could move it to one of there several dealerships in Louisville. He said he would discuss with his Manager and assured me he was told to move this car. 3 hours later, the salesman called and said he had bad news. The car had sold. I asked how that could be? I told him I wanted the car! I was just waiting on details of from him. He said the car was pulled up and people were looking at it. I said that shouldn’t matter because I already agreed to buy the car. He said there was nothing he could do. Obviously, they got more money for the car and decided not NOT to honor their word. Won’t shop at a Wyler dealership again.

My experience with this dealer exceeded my expectations!

The sales team is solid, motivated by bonuses tied to dealership performance rather than commissions. However, the finance manager comes across as a stereotypical "used car salesman" despite the polo shirt. I've purchased from Germain, Wyler, Schmidt, Whites, and others, and never encountered this kind of experience. This approach is likely why they struggle to grow.