Concesionarios de Chevrolet cercanos (Spring Grove, PA)

For someone like myself who has boughten vehicles out of state I do have to say that the staff at thorton chevrolet goes unmatched from previous dealerships I've dealt with in the past. Great staff , friendly and most importantly excellent communication from this dealership. Definitely one of the smoothest purchase ive made at a dealership in a long time ! If need be ask for devan! He's the one that made my long trip from MD to PA worth it! 5 stars in my opinion

Rating less than one star. Dealer called to make an appointment to view vehicle but when I got there it was not ready to view and still was not an hour later so left and told them I was very unhappy. Was told I needed an appointment as this vehicle was in high demand, but I think that was a sale gimmick / lie. I let them know I would NEVER recommend them. I wanted to pay cash but was told I needed to pay $ 1,000 more than the displayed price unless financed and plus pay them $ 500 for a trade-in. They said I did not read the fine print and that this is standard. I would never have gone if I knew these things as it took 3 hours of my time and 60 miles.

I was given a price for my vehicle from sales staff. I was never asked for photos or a list of things done to my vehicle for trade. The day I went to trade my vehicle in the sales staff ran my credit several times, had me approved for a loan and a monthly payment selected with a price down. I show up with my vehicle and the dealer backtracked on the written deal for my vehicle wanting me to go to another dealer for a vehicle appraisal. They were not transparent at all when discussing a trade, an for them to line the whole deal up and then change their minds when I brought the vehicle in is exactly why I’ll never recommend or go to Len Stoler. They were the most unprofessional people I’ve came into contact with who ruined my credit score and car buying experience

Good

Didn’t purchase but helpful

Drove 40 mins to see the car and the car want there. Went inside and asked to speak to somebody. Waited 20 mins without anybody talking to us so we left

I had an appointment to see the vehicle on Monday 10/20 at 10. Salesperson informed me the car was going through inspection and wouldn't be ready. We moved the appointment to Wednesday 10/22 at the same time. Salesperson reached out to the morning of to say the car was being detailed and if I was still coming. I replied that I was on my way. Great will see you soon. Once arriving and pulling into the lot, the salesperson tells me the car was sold the night before and he was unaware because the sales manager never said anything to him. I usually don't write reviews, but felt as though I had to this time, to stop someone else from wasting their time and gas especially if you are driving from a distance.

Contact went well. I had a number of messages with the dealership. Unfortunately we didn’t arrive at a price satisfactory to both of us.

Great communication