Concesionarios de Chevrolet cercanos (Saint Charles, IL)

The staff was very good to work with Roco Michael and the finsnce guy were very professional

The sales person was the worst car sales guy I have ever come across, very rude in his approach, did not listen to the Customer, this was a “bottom of the barrel” experience, will never go back to this Dealership

The staff was very professional, good dealership.

The sales technique at Al Piemonte Chevrolet puts you in a strange situation: the car itself seems OK, but the sales process is so inadequate that you want to leave; so I did, and bought a similar, albeit more expensive, car at another dealership. There's no place to look at the car in the well-lit, covered area. If you arrive after sunset, bring a good flashlight. There are so many fees in the final price; some of them are completely ridiculous, like "paint protection" or "headlight protection." Also, if the customer is not buying and politely says, "Have a good night, sir, we are leaving," the standard etiquette dictates that your salesperson says something in return. You know, the basics. Your competitor had a warm, well-lit garage to inspect the car from all angles; there were no imaginary fees, just a firm OTD price, and an adequate salesperson who did not push me something I totally did not want. Al Piemonte Chevrolet is out of my family's list now and forever.

Great service

The dealer Stopped communicating with me after he ran my credit through the roof he didn’t get back to me about the decision or other terms he just completely ghosted me after multiple hard inquiries

They were very helpful through this process. I just couldn’t afford 3 car payments

Steve one of the Senior Sales Advisors for Bill Kay was my salesman. He was upfront and got me a great deal. If you're going to buy from Bill Kay buy from Steve.....he'll do you right1

I drove from Genoa City to Schaumburg (1 1/2 hours) to close the deal on a 2022 Blazer only to find out the SUV was not on the lot. After waiting around for 2 to 2 1/2 hours for SUV to return from some offsite work, I finally gave up and returned home. It would have been nice for the dealer to follow-up with me the next day to report on the status of the vehicle, but absolutely no communication whatsoever. What started out to be very good experience turned out to be a fiasco.