Concesionarios de Chevrolet cercanos (Fairborn, OH)

Our experience with Jeff Schmitt was negative and poorly coordinated. It began with deceptive A.I. emails that posed as a real salesperson (no disclosure it was A.I.). Lack of a real person coordinating viewing of 2 cars on 2 different lots forced us to spend hours playing catch-up when we arrived. I was assured the vehicles would be ready, clean, and parked at the front. Instead, the first vehicle was dirty, still in the lot and the salesman didn't even know why we were there. When we arrived at the 2nd location, staff appeared unaware of why we were there or that we had been sent from the first dealership, causing further delays. The wasted time created pressure as it was now the end of the day. When a simple tire pressure monitoring issue arose, the service department had already closed. I arrived fully intending to buy at near the listed price but left without buying due to feeling deceived, time pressure, and overall uneasiness. A salesman was really nice & helpful at the 1st lot.

The truck was available and in fantastic condition. The dealership was helpful and friendly and Jake, the sales associate was great to deal with.

Excellent customer service! great sales people. Excellent dealership.great used cars.

Great communication and were able to work with me well while going through the loan process.

Tried to buy the truck. Agreed on a price then refused to sell it. Very confused with no explanation.

I was comfortable as soon as I walked in. Communication before I arrived was prompt and informative. The staff was professional, helpful and very friendly. I would recommend this dealership to anyone in the market for a used car. Hopefully I can recommend them for a new car in the future.

They were all ready meet me at the door new my name by my time to be there also had car ready to drive was very happy