Concesionarios de Chevrolet cercanos (Brownsville, TX)

The sales manager that I was dealing with he sold it from under me to some one else after I was getting ready to buy it. I had the bank approval already and he knew it.

I asked for a bill of sale to send to my credit union due to the fact I had a pre approved loan waited 4 hours just to be told another person was already approved to buy the truck by the finance person who never told the salesman that it was already taken. Horrible experience.

When we arrived to purchase the vehicle it was not available, so they asked if we could come back the next day. So we did and the car was not available at that time either. It had a malfunction that would not allow the car to be driven. They said it would be ready in 5 days if we decided to purchase it, we said ok and began to speak with a salesman (Tim) who was professional and excellent at customer service. However when we came to an agreement on price and trade-in and shook on it and was told done deal. The manager overruled Tim and said no, they would be losing too much money. I responded your employee shook on it and said done deal, in which he didn’t care. I also mentioned how the vehicle was not ready and was sitting waiting to be serviced before I even could drive it. The manager didn’t care and said no deal, so we asked for our ID’s back and were about to leave when the manager called me an asshole for not taking his deal. I was pissed after that and wanted to rip his head off

After waiting 6 hrs and multiple calls I finally got hold of somebody to speak to! The salesman I connected with was helpful and patient however when I was about to finalise the negotiation without any warning they up and sold the truck without even letting me know! Very disappointed, don’t recommend dealing with these folks, very unprofessional