Concesionarios cercanos (Caldwell, OH)

Communication was very bad. They also lied to me about contacting me. Then they sold the car as I was on my way will not shop there

The dealership really wanted to get rid of the car instead of fixing the issues. First there was water all over the floor. I was thinking it was from the detailers but there were blocked drains causing the issue. The air bag sensor light won't go out so I $300 off to have it fixed myself. After the 70 mi drive home the Battery Saver waring came on and then the battery died 2 days later. When I took it out to replace it, I found that a refurbished non AGM battery was put in the car on 10/25. I'm worried what else I will find.

Troy was amazing to deal with! He provided numerous photos and a walk around video of the used van I was buying since I couldn’t make it to view it in person. He even pointed out the small dings in the vehicle. Very honest guy to work with. I bought it and they shipped it to my house 8 hours away within a few days.

They never got back with me after my inquiry

Got the truck, less than 100 miles after I bought the truck the front driver side tire fell off while going down the road. All five of the lug nuts had backed out. After getting it home myself and taking it to a shop to get a quote they didn’t like the price of the necessary repairs that needed to be made to make the truck safe to drive. But said that their shop was far to busy to get around to fixing it any time soon, so they cut me a check for less than half of the cost of repairs and said “We think that you can find a place to get it done cheaper.” Mind you I travel for work, only coming home a few days a month. This whole situation has been a nightmare. 0 out of 10 for not backing the product they sell on a problem that could have been avoided by having a competent mechanic.