Concesionarios de BMW cercanos (Port Chester, NY)

The staff were great. However, they wanted to apply a DOCUMENTARY FEE of $799 to the purchase price, in addition to tax and registration. This fee was never discussed, which makes the stated purchase price higher than advertised. I consider this to be deceptive. Taxes and registration fees are a given, but you should expect the advertised price to be the price that you could buy the car for. Also, I told them over the phone that I had an older, classic car I wanted to trade. They had ther VIN # and the mileage in advance. They asked me to bring the car in and then said it was too old.

The dealership was very professional in all aspects.

very helpful.

I expressed clear interest in purchasing this vehicle and informed the dealership that I was not receiving text messages, and we had to speak through email or phone. (very frustrating. Despite this, I was required to initiate all follow-up communication myself. Ultimately, the vehicle was sold without meaningful engagement or updates. The experience gave the impression that my interest was not taken seriously.

As someone who has bought many cars, this is the most refreshing experience I have ever had at a dealership. There was no haggling, no hidden fees, no pushy salesman, just upfront and straight to the point. The price I was told over the phone during my initial inquiry was the price I paid walking out the door. A special shout out to Linden, who went out of his way to help me and stayed with me from the beginning to the end of the process. I highly recommend this dealer and will definitely shop there again in the future.

Great customer service and support