Concesionarios de BMW cercanos (Orlando, FL)

This was by far, the single worst customer service I've ever received from a dealership. My initial inquiry was met w a text message containing a full price (including dealer fees) purchase quote . I contacted the salesman and explained I had a trade in and the numbers I was hoping to get to. It took 5 text messages, 2 phone calls, an online chat complaint and a call to the sales manager before I was able to finally reach someone again. The salesmanager dismissed my tade in (2019 Camaro SS convertible with 9k miles) stating they already had one and weren't really interested; he further told me the vehicle I wanted was underpriced as it was, and I should look elsewhere. I then lined up a buyer for my vehicle and called/text back with a cash offer, and once again- no response. Two days later I receive notification that the vehicle sold. Bottom line- worst attitude and lack of customer service I've ever experienced from a car dealership. I wouldn't shop this dealership ever again

Service was great and efficient

Very nice rep called and answered my questions professionally, and succinctly. Unfortunately, the vehicle did not have the equipment I desired.