Concesionarios de Audi cercanos (Chicago, IL)

They open at 9:00 on Monday.and I told them I was willing buy this car and submitted the finance application at 9:30. I also told them I was willing to set up a deposit to secure this car. They said OK. At 1:30 pm, the manager called me for more info about my application. I thought everything was OK. Then the long wait began. I had to contact them again before they closed and was told this car was sold. Why no one told me earlier? I live out of state and I told them I will drive a long way to get there. They just don’t treat me as a valued customer. And apparently I am the first one who want to buy. Why not do business on first come first service basis? I am a currently Audi owner and this shopping experience made me want to think twice when I shop my next car.

John in sales is an asset to your team. Great guy

Friendly

Russ is great !

Seemed like great dealer ship

I was very impressed by the professional manner in which they handled the whole transaction. The staff at Audi Exchange had everything prepared and ready when I arrived and I was able to complete the paperwork in 30 minutes. Thanks for the fantastic job I highly recommend this dealership to anyone and will definitely purchase my next Audi at the Audi Exchange.

Great communication and honesty about vehicle condition! Sent pictures and videos via email and text, since I was purchasing from out of state.

Quick response, very helpful with information on the car I was interested in. I ended up finding the exact car I was looking for at another dealership however.