Concesionarios de Acura cercanos (Chicago, IL)

Excellent

Not terribly happy with my shopping experience. Came with the intention of buying this car and I did, but not without frustration. They came in $4000 under my asking price for my BMW trade, then went up $2000 more but I was told it wound be reflected in my tax savings! Not cool. Then tried to sell me an over priced extended warranty, when I asked for Acura care, he put Ethos warranty on my paperwork. Had to come back to the dealership to fix that! Dropped my warranty cost by $1300.00. Then when I threatened to walk my interest rate somehow dropped from 6.04 to 5.04. Too many games played. I was frustrated!

I tried and tried, to get them to tell me the full price of the car (out the door), but they never would tell me. I'm over 1000 miles away, and I must know the final price, before I'm going clear up there. A LOT OF TIMES, additional fees are added on, and NO ONE WOULD TELL ME, whether there were any of these fees, or not. I just don't know why they could not understand that. I asked 2 people there, that I was in contact with, about the full final price, and all they would tell me was, "I'm not allowed to tell you the final price". So I gave up.

Quick response

Good experience.

Please save yourself time and don’t go to this dealership for used car purchase. They are unprofessional and not transparent with pricing. They advise one price and payment options and will try to lure you in to buying various additional peace’s that are not negotiable here while those are optional everywhere else. In addition, their CarFax reports aren’t correct and are misleading those that don’t know much about the cars. Therefore, if you go to look at the car at this dealership anyways, please bring along someone whom you trust to inspect the car there and validate the items they claim as repaired/replaced and start with Tires DOT reading as simplest thing which you can educate yourself on how to read/validate. I am grateful to my friend who educated me on some of the things that we identified and called out for the dealership while there which they acknowledged and promised to fix if we bought the car they quoted almost $10K over the listing price.

Very friendly, not pushy or trying to upsell you a million things. Genuinely tried and succeeded in getting me the lowest possible interest rate and never made me feel overwhelmed or uncomfortable.

Roger sales and Jeff finance both did a great job in preparing, finalizing, and closing the deal with us purchasing the vehicle we set out to purchase. Highly recommend the dealership.

Lilly was very helpful.

Added a McGrath accessory cost which was told it was optional but was informed it comes on all cars.