Concesionarios cercanos (Cincinnati, OH)

Despite multiple to ask about an offer via email, no response. When I finally reached someone by phone they were immediately surely when I asked why the car was significantly higher priced than Edmunds suggested then agent hung up. I see why so many reviews of Columbia are negative.

If you would come down to a KBB rated price. Include delivery, full tune up because of mileage and dp like 100 point inspection because of miles I'd be at the negotiating table today

Good

Responded quickly

The salesperson was very helpful. I told him that I was just shopping at the present moment that he would keep me informed about the truck that I was looking at.

nice experiance christian was very helpful

Horrible customer service. Was told twice the car was available. Went on a Friday to see the vehicle and it was not on the lot. When I came home, I called to inquire about the vehicle. The person on the phone said he was short staffed and he would check and call me back in about an hour. I never received a call so inquired online. The internet salesman emailed me confirming the car was indeed still available and asked when I could come in for a test drive. I told him I could be there the next day at noon. I received a confirmation email of my scheduled appointment the night before mentioning the car would be ready and available to test drive and inspect at 12:00. Then 20 minutes before my appointment, while I was already in route to my appointment, I received a voicemail saying the car was sold the morning before. When I got there no one knew what was going on. Clearly unorganized and very unprofessional. Worst customer service and worst experience. I would not recommend this dealer.

Daniel Tringelof was polite, professional and easy to deal with. We worked the majority of the deal out over the phone due to my distance from the dealership. He had everything ready to go when we arrived and was super friendly. Would definitely do business with again.