2018 Jeep Compass certificados en venta en todo el país

I tried to purchase this truck with several difficult attempts to communicate with the salesperson due to her very limited responses. I confirmed via email & voicemail on a Saturday that I would arrive Monday morning with my trade-in vehicles and a check in hand. I drove almost 2 hours to the dealership on Monday only to learn that the truck was allegedly sold on Saturday evening. No notice, no response, and no apology. Very disappointing.

They never responded then I called the manager to see if the car was still available. He said yes and that I should come and take a test drive. I drove for 1 1/2 hour and when I got there the salesman said the car was not there and could be in the shop. I was upset after driving so long only to be given some sad story. THAT IS DECEPTIVE advertising, and it is still up on the site.

Excellent service!!!

Agent was very informative about vehicle and out of state purchase issues.

They were prompt replying to me and were very helpful and informative. I would deal with them again.

Very slow to respond. Sold it to someone else and did not allow me to make an offer.

Easy to contact. Answered all my questions.

Terrific folks. They went out of the way to make a deal with me. Unfortunately, another dealer had my first color preference. This is a great car and the dealer is the best. I would recommend them and buy from them if I had another chance.

Took on a test drive, and had to diag issues on the truck. Tried to explain to them the deficiency and they still tried to sale me the truck. Great customer service going in, but please to anyone reading this have it double check by a mechanic before you purchase.

Drove 45 mins to see a Jeep and when I got there they had already sold it and forgot to call and tell me. The next Jeep available to show me was way higher then what I was looking for. Extremely disappointed with how I was handled.

Had me enter all my info ran all my credit just to sale the car on me while I was waiting to see if I got approved

They were fast and efficient in communication!

Took them forever to get me a quote and it was $3,400 over advertised price.

Still working with them. But I am not convinced! All their cars are equipped with tracking devices. They don't tell you. You just see a cost on the sell sheet for $399. When I inquired, I was told that all their vehicles have this KAHU device installed. Not sure what this is all about. Do they anticipate having to repo the car? I wonder if I was a cash customer, would I have seen this device on my car. I will never know.

Kris in sales is awesome...I purchased a SUV within 24hrs of our phone conversation. Kris and one of the sales managers Ricky made my car buying experience wonderful & hassle free. Thanks to all the staff for helping make this experience amazing and quick. I will be back, can’t thank you enough.

Great people I’m working with them now

Miguel Customer service was very aggressive and unwanted. After I chose to not make the deal he became agitated and rude. I had to keep asking for my car keys while he stalled in hopes that I would change my mind. That’s going to be a BIG FAT NO from me.

Everything went smoothly

Yes, very nice people but kind of pushy

She was very responsive

Grest

It was a great experience the sales man was very helpful

Five Stars The nicest people I’ve ever worked with ... I got bought this truck 07/22/2029

Nice people answered all my questions. Would not stop contacting me even after I told them I had bought a vehicle though which is why only 3 stars.

Everyone at Lithia was very accommodating and the experience was a positive one. The Entire buy process Was the fastest I’ve ever experienced as well. The highlight was the salesperson I worked with who was as personable and welcoming as possible. I’d strongly recommend Lithia to anyone.

Short and sweet. Like it that way.

the salesman was very rude and pushy.. When i took car out for test drive he was texting me within 8 minutes. The entire reason i did not but this car was the salesman he was pushy kinda rude. Not for me

Prompt response. Friendly

Abigail and DaShaune McIntyre were AMAZING! They were prompt, kind, and honest. Definitely recommend working with them. They had exactly what I wanted and allowed my mechanic friend to go over it entirely. Only gave 4 stars because of experience with finance department. Maybe the guy was having a bad day.

Customer service was excellent

Purchased the vehicle, paid way more than I wanted to because of add ons such as Paint ins, security syst,, bumper to bumper maintenance and sales tax of course. Out the door $63,000. Return a couple days later with a bad O2 sensor. Took them all day to repair. Should not have taken that long but they are sooooooo busy. Two weeks later still waiting for the rubber floor mats I was promised. All in all happy with the vehicle.

Worse experience ever, we were victims of packing .. unauthorized services were added to the contract, we went back to the dealer to have them removed the extra services that were added without our consent..flat out refused. I have never had such a horrible experience at any other dealers, I do not recommend this so called dealer to anybody.

Nice vehicle

The salesman was very knowledgeable and professional. The pricing on the vehicle was competitive.

Great customer service.

Good deal with very helpful folks

We ahve spoken a few times. This isn't quite what I am looking for. But Jim is looking for other trucks for me. Awesome gentleman!

They were very accommodating to my special circumstances of buying the vehicle at distance. They strive for excellence and back up their good reputation with excellent customer service.

Would not go back. Maybe I am old school but the listing price did not include the cost of repairing/replacing A/C unit which was not working. Never heard of such a thing. Always thought the Dealer was supposed to present a car in working order. Salesperson was up front about this issue but of course he had to be. Otherwise they would have had to replace or repair the A/C under the NY Lemon Law. Also had to wait to test drive this vehicle 7 days. Kind if ridiculous.

Never was told truck was a trade in. When i got there it had mis match tires leaking transmission and smoking brakes. Not the contion you except from a dealship. Waste of time, would not fix unless i paid to fix .

Quick and easy purchase!

Quick response, vague answers to direct questions about how much their extended warranty added to price, if this was optional and the ACTUAL price of the car.

Responded quickly and was informative