Chevrolet Trax LS FWD usados en venta en Houston, TX

Though we weren't able to get to Houston to see this vehicle, Shane in the sales department was great to deal with. Within 24 hours of inquiring we were contacted by Shane about the vehicle. Seems like a very professional place to deal with.

Overall Experience was not satisfactory. I was contacted regarding the vehicle but it was in the shop but afterwards no one contacted me regarding the vehicle. I contacted them again and was told will get with me and no one did. Highly disappointed in Customer Service.

Dealer was insulting. Offered nothing for a decent trade. Would not negotiate price at all and tried to charge an extra 500 in fees. Don’t waste your time driving to them.

Very friendly, helpful

I had a fabulous experience with this dealership. They were kind they made a great offer they were very easy to deal with and I left with a great car

Extremely smooth car buying process. They even delivered the vehicle to me. Great service!

Reva and Victor were great. They were very helpful and not pushy at all.

Gilbert was great! He’s been in the business a long time and it is evident in his sales knowledge. Highly recommend!

Car was listed with no issues even being a 2017. Check engine and car sputtering happened on test drive.

My experience was great. No run around. The process was straight to the point. One of the best experiences in looking at cars.

They tried to meet my best price, but were unable to do so. The manager was friendly and did what I thought was his best to get a deal done. 4 stars only because we couldn't get there on price vs the best deal I found.

Super nice. Great communication although I didn’t visit. Bought elsewhere.

Tatiana was my salesperson and she blew it out of the ballpark! I was a dithering mess for at least two weeks, going back and forth trying to decide on what I was looking for. She bent over backwards and was SO VERY PATIENT AND HELPFUL with me! We finally came up with a winner today and even though my nerves almost got the best of me, Tatiana got me through it, on her birthday, no less!!

Contacted dealership about a car. They said it was in for service and would be ready in a few days. Promised to contact me as soon as the vehicle was available to show. Two days later I received a notification that the car was sold. I have cash ready to outright purchase a car. Extremely disappointed.

Very helpful and professional Thanks Jessie

Excellent

Awesome

Good

Very helpful people

Good prices, but very unprofessional customer service. The entire office was playing loud rap music with extremely vulgar language for customers to listen to while waiting. Customer service reps were wearing sagging jeans as their work attire. I felt like I was on a street corner surrounded by criminal activity.

Easy transaction, no pressure, happy with purchase. Yuri was very helpful

Worst experience ever with a car lot. I told the sales person that we lived 50 miles each way and if the car sold to let us know. Well we shows up and they sold the car. Was not happy

they made the process very easy, Francis was wonderful to work with, and the car is exactly what we wanted.

Good experience

Everything was nicely arranged and done by Jarron.

Friendly and helpful. The item was as described and the willingness to make sure it was as flawless as possible made shopping with them a good experience.

Very friendly. No pressure. Thankyou for that

Very helpful,hope to hear from him soon

Received great service. Smooth trip

I was disappointed that the vehicle that I went to test drive was advertised as an FORD F-150 XLT and when I arrived the truck was an XL with less options. There was also an added fee of $1,295 that was added to the advertised price. In addition in times of covid,I would have expected the vehicle to be properly sanitized, however it has an odor of mold or stale water.

Sales rep what helpful and friendly and followed up via email and phone.

Very responsive. No pressure.

Good communication

The salesman was courteous and did not pressure me. I ended up deciding not to purchase, going to save a little longer to get what I want and I did not continue to get annoying sales calls like I did with other dealerships in the past.

Alaya was the best salesperson I have ever dealt with. The whole process was smooth and I enjoyed the experience of getting my Honda from her and team Gillman.

Received email quickly but never a reply to my secondary email.

We were off to a rough start. We loved the vehicle but some features were not working. They worked hard and after a week were able to have it fixed. So far we have been very happy.

I didn’t get this one but something w more options. It was a wonderful experience

Helpful and GREAT price, highly recommended.

Contacted me immediately and was able to negotiate a price through text/phone. Dealership was clean and staff was fine.

Good price

They followed up in a timely fashion

My sales guy did not know anything about the truck or the electronics package. Did not sit with us or talk with us at all. He acted like we where bothering him to buy this truck. Now the sales manager and finance department where great easy to talk to and treated us like valuable customers. Overall I would never use the same sales guy again. I would buy another truck from Ron Carter.

Very quick response. Helpful sales team

This dealer is not internet sale friendly, even during these pandemic times. My wife and I could not purchase a vehicle after multiple attempts on offering a sight unseen purchase. Andy the used cars sales manager would not give me the district managers name and information. He would only give me his equal partner information. We will be filling a better business bureau after they ran out credit report three times and made empty promise of service. Save your time and look elsewhere.