Jeep Compass nuevos en venta en San Antonio, TX

Sales rep didnt even know this truck sold 3 days prior but was willing to talk on buying price

The price of course is not $38,065. And it shows that I contacted them on the 3rd well I didn’t actually hear from them till the 8th. Was not pleased at all with their customer service, because it took me emailing them to get a response.

Price did not match. Bait and switch. Then asking for help, representative ran out of time and asked if he could follow up. 5 days later still no call, waste of time.

Salesman was not professional.. they advertised one price then tell you it’s an extra $5,000 for a package they put on their new cars?(Bait and Switch)

They are very responsive but I get only to have a drive test and of course I don't want to drive all the way from Houston to San Marcos for a simple drive test , I was looking to buy the Jeep

The dealership uses deceptive advertising practices. They tried to add $4000 to the online price claiming “addendums” that aren’t reflected in the published price. When I inquired about the “addendums,” I’m told it’s for a 7 year warranty, yet the website advertises the warranty “All at no cost to you.” They’re just dishonest. Take your business elsewhere. There are numerous similar complaints about these tactics that have been filed on the BBB website.

Horrible response, sales associate had no clue why I was there even though I made an appointment and very unprofessional. The price they advertised on CarGurus.com, they asked $2400 more than that plus TT&L. I would not recommend this dealership

I inquired about a new Ram 3500 they advertised on here with and the dealer tries to sell it to me for more than MSRP. Says there is nothing he can do. I only qualify for a USAA discount. BEWARE OF THEIR BAIT & SWITCH TACTICS. Terrible business model does not work with intelligent buyers. Keep your inventory. I will spend my money with honest dealers.

They did email me and I responded but never received a response.

Very helpful and welcoming, best car buying experience ever gotten.

I was told that even though the car was on their lot they couldn’t sell it due to age and mileage. It was automatically added to their inventory. I was very disappointed that they had a car for sale but couldn’t sell it.

My problem with the is you get thrown for a loop with an addl 2300.00 added to the vehicle when you get to the dealership. You don't hear about it until you sit down to discuss the price. This is one of those high pressure sales places. Couldn't get the price fm the sales person. He kept putting me off to sign some papers.

ggod

Jason was awesome! Will definitely recommend!

The car is exactly what i was looking for so i did purchase it. I was very impressed.

Easy, fast, and very helpful

Do not buy from this dealer. Price was advertised at $46,643. Called to make deal and fly from Oregon to pickup, only to be told from salesman that "we don't pay attention to what the internet price is... the actual price is $53,000 plus fees". They said they are not bound by third party site prices, even though they are the ones that advertised it.

Drove a hour just for them to say the vehicle I Was supposed to test drive wasn’t on the lot yet, because it was still In transit to the dealer. I Even called and verified before I left the house.

Good communication

Kept calling me to come in to see the car when the car was already sold wtf and they didn't have anything on there lot for me to come look at wtf

Had a really great experience. Staff took great care of me and my family there.

Responded quickly

Didn’t take long and employees very friendly

Advertised Price on CarGurus matches the Dealer at $42939. Took the truck for a ride, the sales person mentioned extra discounts for trading in my Ford. go figure, comes back with a $49999 price back on the offer and a low ball offer on my truck. the dealer is playing with their customer old bite and switch games. how come do you advertise a truck on the internet and decide to flip the value after a test drive? insane, do not loose your time at the San Marcos Dealer,

It was a great experience and I was provided with great help!

Great response time. Straightforward pricing and awesome salesman attitude.

Poor customer service. I submitted my credit app online spoke to a Tina of whom hours later sent me text, the vehicle is sold. Did not offer any other vehicle, basically said I sold your car thanks for taking a hit on your credit. While I was contacted by another individual to rectify things because I did voice my displeasure I was completely done with them. Car or no car customer service will walk an Individual out the door.

Excellent Customer Service

The salesman that made initial contact never returned my calls and the vehicle that they listed was already sold. Yet it is still showing up as available.

My Salesman was Larry Carlton and he made my purchase almost flawless considering our present Pandemic conditions . He was Professional and very helpful During and after my purchase. Thanks Mr. Larry Carlton. Sam

I called to request the selling price, the rep stated that the advertising price is only for the car that they don’t advertise their real price. What a waste of time

Quick and professional response.

Complete bait and switch, price ended up being over $5,000 more than their advertised price.

Excellent service. Very informative.

Great and helpful people.

Go elsewhere. They are crooked. Advertised lower price then raised it by $1700.

Wonderful

Great

Very responsive and helpful. Jason made the car buying process fairly painless.

Had to email the dealership several times before they responded back. Bad communications.

Had a good experience at ancira. Will be buying from them again in the future, even though they are 1 and a half hour from where I live.

Salesperson Peiper was great

Good response time

This dealership was great to deal with and quick to respond. Recommend Joe Ramirez, sales rep, and Scott Russell, finance. Appreciate the help on getting me into this truck!

Great very happy with experience and staff