Russell Westbrook Hyundai of Anaheim

Worst experience I ever had in buying a car. They run my credit 7 times, now I have to deal with this with the credit bureau. I will never buy a car from them.

Had such a amazing experience with this dealership Q the internet sales manager went above and beyond to help us finalize the purchase of our new 2021 Hyundai Tucson

Albert was super helpful and got us in and out!! We love out Kia Sorento!!!! Great dealership

Awesome customer service

Good

From the communications I’ve had so far they are very responsive!

I’d say stay away. They claim to have the lowest prices but they try and sell you on products and a lower interest which eventually costs you more in the long run. I don’t like being played and was glad I walked away when I realized their game.

Started off at fair price, and they knew it too. Tariq called me 15 minutes after hit button on CarGurus. Easy and friendly to deal with. Drove off with car within 2 hours, Thanks Tariq

SJ great sales man person

Very good response.

Pleasant experience

Aaron was willing to work with our budget. He was very knowledgeable about the cars we were interested in and also gave us a few other options. Overall, a great experience. Thanks Aaron!!!

Albert & S.J. were very easy to work with on my deal. They were kind, respectful, patient and flexible. The dealership was clean and kept a low traffic environment so I felt very safe there as well.

for anyone considering doing business with Russell Westbrook Hyundai of Anaheim please be on high alert. They are dishonest misleading and tried to take advantage of my elderly mother and a blind disabled individual like myself. After visiting the dealership to purchase the Hyundai Azera 2017 listed for $14,990 I found later that they were trying to charge an enhancement fee for over $3,000 There is much more to say about they’re dishonest practices but there’s not enough room in this message.

The dealer was outstanding from the initial phone conversation until I made the decision to go with another dealer who had the Hyundai Santa Fe Sport 2.0T Ultimate. Good dealership with a large selection of new and used vehicles!

Very Helpful, but bought from a different dealer. Thank you for all your assistance.

BEWARE Of This Dealership. It misrepresents advertised prices, what you see is not the actual price. I had an extensive conversation with a sales associate over the phone to make sure I wasn't wasting my time, since I'm out of the area. The deal fell apart when the sales manager got involved and added over two thousand dollars in undisclosed charges, raising the price of the car substantially.

The process of buying my car was very long, but the customer service team was helpful and friendly. Overall, I would recommend them to others who are looking for a new car.

The price listed is NOT the price you can buy it for! This particular vehicle had over $2,000 of "dealer ad-ons". When I confronted the representative about this he stated that, "90% of all dealer do this" and still tried to sell the vehicle because it was "still a good deal." If you go here make sure you ask what the actual selling price is.

Dev was really nice

Very helpful and professional.

Awesome. They got in touch with the information of the vehicle I was interested in.

satisfied

Very unorganized, Internet price plus 5000$ more when you get their. I was their for 5 hours and all I over here is how they try to add things from different perspective buyers Bad experience

The truck was used and the dealer did not disclose few issue with the car. Broken antenna, and rear cup holder. I called them and point out the two items and they did not offer to repair them. Granted the car was used and I purchase it as is. My mistake for not inspecting the car carefully.

Good.

Watch out for add-ons. But I have to say when I called and asked them, they were honest enough to admit to the add-ons and told me how much they would be.

Excellent

Very thorough throughout the purchasing process. Our salesman, Q, was very helpful and knowledgeable and was able to answer all the questions I had. Would recommend this dealership to others.

Extremely punctual and did not answer questions with questions which I like although I am still shopping around I do enjoy the comfortable setting that the dealership provided.

Juan was honest, direct and open about making a deal. He was helpful and followed through on his part. Would highly recommend Juan.

They have contacted me via email. So far so good. Waiting for price to drop lower.

They responded quickly and answered all my questions. Could not come to a deal. Bought a car elsewhere.

Great experience

They did everything they could to get us the deal we needed to close on the car we wanted! And we drove away in a beautiful land rover discovery!

Dealer was quick to respond and willing to work with me.

Very helpful thanks to Juan and Flavio

Hassle free in and out In Under 3 hours with a new truck ask for Juan.

Best dealer experience I've had in years. I worked with a salesman named Nick Agoub who was amazing. I knew exactly what I wanted and they respected that. Didn't try to sell me on anything extra, worked with the price range I was looking for, and the transaction was seemless. Will refer anyone looking for a Hyundai here!

Excellent service from Q

The dealer contacted me telling me that the price wasn’t negotiable and then they lower the price for the truck the following day. Also, the salesman wasn’t helpful and it doesn’t seem like they care if they sell the truck or not. I told him my situation and he wasn’t willing to take half of the down payment now and the the other half a couple days later.

Very nice saleswomen. Not pushy. Too bad she didn't have what I wanted.

Good communication, no pressure.

Helpful, pleasant, not negotiable

Typical used car dealer - while I was negotiating over price - they sold the car to someone else - and of course didn’t bother to tell me.