Roush Ford

Internet Approved, Blue Oval Certified, Quality Checked

5575 Keim Circle
Columbus, OH 43228
Mapa e indicaciones

Ventas: (614) 389-9142 Servicio: (800) 761-5346

Hoy 9:00 A M - 8:00 P M (Abierto ahora)
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Ver Concesionario

Roush Ford

47 reviews
Hoy 9:00 A M - 8:00 P M (Abierto ahora)
5575 Keim Circle
Columbus, OH 43228

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
18 ene. 2020
Good customer service
¿Te resultó útil este(a) review? | No
17 ene. 2020
Timely response.
¿Te resultó útil este(a) review? | No
29 nov. 2019
This dealer contacted us right away and was very helpful.
¿Te resultó útil este(a) review? | No
18 nov. 2019
I worked with Dane via text and he did a great job getting me in to the dealership. I ended up buying the vehicle!
¿Te resultó útil este(a) review? | No
12 sep. 2019
They respond quickly.
¿Te resultó útil este(a) review? | No
2 sep. 2019
Was contacted but we are too far apart
¿Te resultó útil este(a) review? | No
31 ago. 2019
Excellent service
¿Te resultó útil este(a) review? | No
15 ago. 2019
The dealership contacted me soon after I inquired about a vehicle and kept me informed of when it was sold.
¿Te resultó útil este(a) review? | No
31 jul. 2019
Prompt response by email and on-line chat. Friendly people.
¿Te resultó útil este(a) review? | No
2 jul. 2019
Great people to deal with!!
¿Te resultó útil este(a) review? | No
27 jun. 2019
Salesman was very pleasant sales manager was very pleasant contacted immediately I good dealership
¿Te resultó útil este(a) review? | No
27 jun. 2019
Replied quickly
¿Te resultó útil este(a) review? | No
9 jun. 2019
Very professional and efficient with my time. Full disclosure of the car and its current state of "used."
¿Te resultó útil este(a) review? | No
3 may. 2019
great dealer
¿Te resultó útil este(a) review? | No
23 mar. 2019
Very nice not pushy at all
¿Te resultó útil este(a) review? | No
17 mar. 2019
This dealership contacted me the same day and provided me additional photos. They have been in contact with me several times. I would highly recommend them.
¿Te resultó útil este(a) review? | No
8 mar. 2019
Found rust on the body of the truck I came in on. Salesman said it was rail dust from shipping by train. I can’t believe they are still using that line!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 feb. 2019
Sent info and no return contact. I had to follow up again and finally was told the car was sold after repeated (3 times) contacts.
¿Te resultó útil este(a) review? | No
8 feb. 2019
Respuesta del concesionario actual:
William I apologize for not contacting you sooner!  Please contact me at 614-888-3333 or email me at jason.schaub@roushford.com to discuss.  We are always trying to get better.  Thanks, Jason Schaub General Sales Manager.
13 ene. 2019
Very good, the salesman was very helpful w/ no pressure.
¿Te resultó útil este(a) review? | No
2 ene. 2019
I was contacted right away. Salesman was very knowledgeable about what they had avalible.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 dic. 2018
Great
¿Te resultó útil este(a) review? | No
19 dic. 2018
replied very quickly, took more pictures for me, 2 days later I was on a plane to pick the vehicle up. they picked me up from the airport. Jerry and the staff are awesome
¿Te resultó útil este(a) review? | No
13 dic. 2018
Awesome easy to work with and I have the car!
¿Te resultó útil este(a) review? | No
3 dic. 2018
Good
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 sep. 2018
Extremely helpful and friendly
¿Te resultó útil este(a) review? | No
18 sep. 2018
strong customer service, very professional
¿Te resultó útil este(a) review? | No
6 sep. 2018
The sales staff was great to work with.
¿Te resultó útil este(a) review? | No
5 sep. 2018
Knowledgeable friendly sales reps
¿Te resultó útil este(a) review? | No
24 ago. 2018
Good price
¿Te resultó útil este(a) review? | No
20 ago. 2018
I didn't purchase the car, but the dealer was very responsive and worked quuckly.
¿Te resultó útil este(a) review? | No
17 ago. 2018
Roush Ford is a great dealer Ship with great people that’ll work with you.
¿Te resultó útil este(a) review? | No
9 ago. 2018
I received good service at Roush. I chose to buy their Jaguar.
¿Te resultó útil este(a) review? | No
4 ago. 2018
Very proactive and excellent response. The best among car dealership ...great people.
¿Te resultó útil este(a) review? | No
5
30 jul. 2018
very professional!
¿Te resultó útil este(a) review? | No
28 jul. 2018
Quick to get back to me and kept me updated.
¿Te resultó útil este(a) review? | No
28 jul. 2018
easy sale, easy buying experience.
¿Te resultó útil este(a) review? | No
11 jul. 2018
very responsive and thorough, but I have not checked out vehicle yet. Seem like a very good dealership.
¿Te resultó útil este(a) review? | No
7 jul. 2018
Mike was very helpful! Didn’t pressure us and answered all of our questions. He called a few days after the sale to see how things were going with our van I would definitely shop there again.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 jul. 2018
Dealer response was good, unfortunately vehicle was sold.
¿Te resultó útil este(a) review? | No
26 jun. 2018
Satisfied with all communications between myself and dealer representatives
¿Te resultó útil este(a) review? | No
26 jun. 2018
Ended up buying the car, and Roush was helpful and accommodating the entire time. The car is amazing and I’ll be going back to Roush when it’s time to get a new one.
¿Te resultó útil este(a) review? | No
2 may. 2018
Replied quickly
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 abr. 2018
So far all I've done is looked on line at mustang Gt. They did reply back to me in a timely manner. I lost my 2017 mustang Gt in an accident so I'm looking forward to getting another so if I go with this dealer know I will rate the dealership. I'm happy with their timely reply so far but nothing else to add about them.
¿Te resultó útil este(a) review? | No
28 feb. 2018
Good experience
¿Te resultó útil este(a) review? | No
8 feb. 2018
Fast, nice, professional and took care of me.
¿Te resultó útil este(a) review? | No
3 feb. 2018
VERY nice sales person, Mike. We were greeted the moment we stepped out of our car. We test drove a used truck that was very nice and we really wanted to buy it, but there was no real "wiggle room" on the price. I was ready to write a big check for the down payment but we were too far apart on price so sadly we had to walk away, but no one there wasted our time, and we were treated great. I would give them 5 stars if we would have drove that beautiful truck home.
¿Te resultó útil este(a) review? | No
31 ene. 2018
good
¿Te resultó útil este(a) review? | No
11 ene. 2018
very good
¿Te resultó útil este(a) review? | No
7 dic. 2017
The truck I contacted them about had already been sold. I did visit the lot and found another one and purchased it. I got there late and was not rushed at all. I drove a couple of different trucks and the salesman stayed after hours to complete the sale and I drove my new truck home that night.
¿Te resultó útil este(a) review? | No
1 nov. 2017
The dealer did get back to me ... but after checking my first preference and actually buying that car, I no longer needed the services Roush Ford would have provided.
¿Te resultó útil este(a) review? | No
28 oct. 2017
Ready to deal
¿Te resultó útil este(a) review? | No
23 oct. 2017
After receiving emails, Jerry Stierhoff called me regarding the car. Then I called back another day to set up a date/time to check the car out. I talked with Mike Pleasant and he was helpful with the scheduled appointment and I received another call from Jerry. I worked with Jerry Stierhoff. The whole process including loan application was a very easy flow and didn't take hours of setting and waiting. They work as a Team. Jerry, Mike and the loan representative was very helpful and great customer service. I did purchase the car.
¿Te resultó útil este(a) review? | No
2 oct. 2017
Very helpful,and professional. Plan to visit dealership soon to see car and possibly purchase.
¿Te resultó útil este(a) review? | No
29 sep. 2017
Great experience. Ended up buying the truck.
¿Te resultó útil este(a) review? | No
21 sep. 2017
Roush for was great to deal with. A no pressure sale and very professional and answered all my questions.
¿Te resultó útil este(a) review? | No
1 sep. 2017
Not good. I had an appointment to view the Sonic and I called a half hour before the appointment. When I arrived I began to inspect the car. The salesman came out 20 minutes into the inspection and informed me that had just sold the car! He said he left me a message so I checked and he sent me the message as I was inspecting the car. I wasn't very happy so I left and haven't been back since then. Very poor customer service !
A 3 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 ago. 2017
Friendly and not overwhelming. Very helpful
¿Te resultó útil este(a) review? | No
13 ago. 2017
Great quick response answered all my questions
¿Te resultó útil este(a) review? | No
6 ago. 2017
Best experience of all dealers
¿Te resultó útil este(a) review? | No
2 ago. 2017
They contacted me immediately. The salesmen were very helpful and attentive.
¿Te resultó útil este(a) review? | No
19 jul. 2017
Quick response.
¿Te resultó útil este(a) review? | No
16 jul. 2017
Nice reply. But now being bombed with e-mails from them .
¿Te resultó útil este(a) review? | No
1 jul. 2017
They were very helpful and understanding of my situation, I will likely do business with them when I get home
¿Te resultó útil este(a) review? | No
29 jun. 2017
very good
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 jun. 2017
Quick response to my question
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
21 jun. 2017
Good
¿Te resultó útil este(a) review? | No
10 jun. 2017
Good feedback
¿Te resultó útil este(a) review? | No
25 may. 2017
Mike was great to talk too. Very open and respectful. I wish they had a SUV I wanted because he was worth the commission
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 may. 2017
Completely dissapointed! It took forever to try and purchase the car we wanted. We waited hours for papers that never got done that day yet they were in a hurry to process my $5000 downpayment that day. Waso told to come back the next day and pick up my vehicle. Took the hour and a half drive BACK down there and sit for 5 hours just to find out we were not approved for the other $5000. With a 750 credit score!??? Not happy at all!!
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 abr. 2017
I was very interested in the car and the dealership called me, explained that a buyer was looking at the car, and then kindly called me back saying the car had been sold. Not pushy or anything. Very much appreciated.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
15 abr. 2017
Problem free transaction, deal and financing were processed quickly, vehicle description and condition was as advertised. Worked with James in used cars, no BS.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 abr. 2017
It was good as we were able to test drive two different vehicles by ourselves. They would not budge on price even when we told them about another car online that had better mileage and was newer. Disappointed as we were ready to buy immediately.
A 5 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
40
10 mar. 2017
Responded. Sent a lot of emails. Never called.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 nov. 2016
I contacted a used car salesman and told him that I was driving 2-1/2 hours one way to see the truck and I asked him to give me his personal overall opinion of the condition of the truck. His response was that all of their vehicles are thoroughly inspected and ready to be test driven. Upon my arrival I was directed to the vehicle and within 60 seconds I noticed a ratchet strap holding up the gas tank. Then one of their mechanics who was leaving for the day saw me looking at the truck and informed me and the salesman that there was work that still needed to be performed. There were bearings that needed replacing.
A 9 de cada 9 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
22 oct. 2016
Good
A 1 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
21 ago. 2016
Mike Bradley is one excellent Man !!! He was extremely patient with some financing problems on my end and made sure that the vehicle was in to shape. I would definitely buy from Mike again. Pete
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
17 ago. 2016
Mike Bradley was my salesperson, he was very helpful answering questions through their website chat. When we were finally able to go to the dealership he was very low pressure which I appriciate , seemed honest, and willing to get answers to my concerns.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 jul. 2016
Nice Salespeople just didn't have what I was looking for!
¿Te resultó útil este(a) review? | No
18 jul. 2016
Dealer was quick to respond and was very friendly. They did however refused to deal on the price. Even for a cash purchase.
A 5 de cada 5 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
15 sep. 2014
Five star salesman. No pressure tactics, just all around pleasant experience.
¿Te resultó útil este(a) review? | No
11 sep. 2014
Bought suv. Was not planning to trade in my Subaru. Tried to negotiate from the list price and got $300 lower. The Highlander was still above my price range. Talk about a trade with my high mileage Subaru. Got a fair trade in value and bought the suv. Jerry Steinhoff was a great salesman to work with.
¿Te resultó útil este(a) review? | No
1 ago. 2014
I live a hour and a half away. On two different occasions I drove to test drive different trucks. We were $400 apart both times and could not reach a deal. I guess the six hours I spent on the road and three hours I spent with the salesman, not counting the phone calls and texts, did not mean much to Kerns.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 may. 2014
the car was already sold when I contacted
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 abr. 2014
it was fair enough
¿Te resultó útil este(a) review? | No
3 oct. 2013
Dealer did respond, however would not deal any on price.Only added the increased amount on their side which brought the price back to the original price.As my trade had no value!
¿Te resultó útil este(a) review? | No
12 sep. 2013
asking high prices to high mileage car's and trucks
¿Te resultó útil este(a) review? | No
12 jul. 2013
Great dealer. Did not purchase car but give them high marks
¿Te resultó útil este(a) review? | No
21 jun. 2013
These guys are great! From the receptionist, to the sales team, to my salesman, to the finance manager - a very pleasant experience all around. Helpful, responsive, knowledgeable, fun.
¿Te resultó útil este(a) review? | No
7 may. 2013
Friendly and helpful.
¿Te resultó útil este(a) review? | No
3 may. 2013
Dealer responded. Considered a couple trucks. Too far away. Purchased another truck
¿Te resultó útil este(a) review? | No
14 mar. 2013
Had a really good experience!
¿Te resultó útil este(a) review? | No
9 oct. 2012
Actually purchased the listed Buick from this Dealer and the sales men worked around my schedule and got the paperwork done in a short period of time.
¿Te resultó útil este(a) review? | No
4 jun. 2012
Honest, great to work with on line! Excellent Dealer! Use these Guys!
¿Te resultó útil este(a) review? | No
7 may. 2012
Never received a response to me e-mail request
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
30 abr. 2012
I bought truck from them
¿Te resultó útil este(a) review? | No