Rick Hendrick Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

6252 E Virginia Beach Blvd
Norfolk, VA 23502
Mapa e indicaciones

Ventas: (757) 607-4649 Servicio: (757) 216-1648

Hoy 9:00 A M - 8:00 P M (Abierto ahora)
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Ver Concesionario

Rick Hendrick Chevrolet

67 reviews
Hoy 9:00 A M - 8:00 P M (Abierto ahora)
6252 E Virginia Beach Blvd
Norfolk, VA 23502

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
14 ene. 2020
experience was great would recommend to anyone who’s looking for a good ride
¿Te resultó útil este(a) review? | No
26 dic. 2019
The dealer was very helpful! Unfortunately, we were not able to set a time to see the truck!
¿Te resultó útil este(a) review? | No
21 dic. 2019
We set up a test drive, but I realised the truck did not have what I needed, so I cancelled.
¿Te resultó útil este(a) review? | No
26 dic. 2019
Respuesta del concesionario actual:
Hi Terry, thank you for taking the time to share your recent visit details with us!  We hope to be of service to you again in the future.  Best wishes, Rick Hendrick Chevrolet Norfolk
20 dic. 2019
Advertised price was based on unrealistic rebate program. $16,200 truck was costing $24,000 because I wanted to pay "CASH". I do not do business with companies that use false misleading advertising!
¿Te resultó útil este(a) review? | No
10 dic. 2019
Yes the contacted me and we are still negotiating a new car, thanks
¿Te resultó útil este(a) review? | No
16 dic. 2019
Respuesta del concesionario actual:
Hello John, we appreciate you taking the time to leave us this feedback!  Feel free to reach out to us if you need anything.  Have a wonderful day!
10 dic. 2019
Went in to look at the vehicle the first day to see what kind of features it had on it. Didnt necessarily want to buy that day unless the deal was good enough. They wanted 41000 after running numbers. I then proceeded to thank them and wanted to leave. They tried to convince me for the next 45 minutes to buy the vehicle, but it was significantly more than I wanted to pay after seeing this deal. I contacted a few other dealerships to see if I could get a better deal. Many of the other dealerships offer a deal almost identical to theirs but slightly lower. Eventually got a decent deal and then sent them the deal to see if they would agree to it, which they did and I eventually got the price mark down to 34500 which was below where I wanted it. After that they were extremely helpful and told me whatever I asked about and gave information that was expected as my wife has worked for several dealerships. Overall experience was good and the information they provided was accurate.
¿Te resultó útil este(a) review? | No
12 dic. 2019
Respuesta del concesionario actual:
Ryan, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Norfolk!  Your satisfaction is our top priority!  If you ever need anything else from us, please feel free to give us a call or stop by.  Have an awesome day!
20 nov. 2019
Friendly to deal with.
¿Te resultó útil este(a) review? | No
25 nov. 2019
Respuesta del concesionario actual:
Hi Jonathan, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! reviews like this give us motivation and help us ensure we provide high-quality care.
16 nov. 2019
Very misleading advertised price. Included factory rebates which were explained and I qualified for. Also had hidden dealer rebates included in price which were not even mentioned in their ad. Was explained by salesman after I called them, also was found in their website, but not in Car Gurus ad. Since my price was $5000 higher than advertised price, I lost interest in that deal!
¿Te resultó útil este(a) review? | No
15 nov. 2019
They were fine.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 nov. 2019
Respuesta del concesionario actual:
Jeff, we're happy to hear you had such a positive experience with our team, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Norfolk.
15 nov. 2019
Advertised price was significantly less than what I would actually pay. Unless you are a recent college grad veteran having a $3000 GM card, trading in a recent GM vehicle and accepting their financing, you won't come anywhere close to the advertised price. Just a sleazy way of doing business, if that's what it takes to get someone in the door, I'll take my business elsewhere.
A 3 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 nov. 2019
I was contacted and was treated well. My experience was a good one.
¿Te resultó útil este(a) review? | No
19 nov. 2019
Respuesta del concesionario actual:
Hi Torres, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!
22 oct. 2019
The experience was very good and everyone at the dealership were very professional and helpful in making the decision to purchase this vehicle.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
24 oct. 2019
Respuesta del concesionario actual:
Tim, thank you for your praise and kind comments about our team!  We're glad to hear we delivered such a great experience.  If there's anything further we can do for you, we are happy to help!   Have a wonderful day!
9 oct. 2019
Great customer service
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10 oct. 2019
Respuesta del concesionario actual:
Hi Thomas, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! Thank you again for taking the time to let us know how we did. We hope you have a great day!
8 oct. 2019
Dealership seemed friendly. The only problem that occurred was the vehicle I purchased did not have a drivers side floor mat and a extra key. I contacted Josh, the representative about these items and he never responded. Need to have everything in hand before you complete deal!!!!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10 oct. 2019
Respuesta del concesionario actual:
Way, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Dawn 757-455-4598, we look forward to hearing from you soon.
3 oct. 2019
Received a quick response at first and was ready to make a downpayment on the car. The person on the phone said that they would have the sales team call me. No one returned the call so I called again the next day and was told that they would call me back as they currently have a customer. They didnt call back until a few days later after I had already purchased another car. This is the first car dealership that seemed to not want to make a sale.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 oct. 2019
Respuesta del concesionario actual:
Kristyn, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Dawn Mcbride 757-455-4598. Thank you  for your time and we look forward to hearing from you soon.
2 oct. 2019
Excellent. Everything from the showroom to the salesmen and women were great. We came 4oo miles to get our new car because the price was right. Car was ready and waiting for us when we got there. On site exsperience , very friendly, accommodating.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 oct. 2019
Respuesta del concesionario actual:
Guru1kwt7, we're glad you had such a wonderful experience with us! thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk! If you need anything please let us know and welcome to the Family.
20 sep. 2019
John The Manager and Chris the sale person was outstanding
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
25 sep. 2019
Respuesta del concesionario actual:
Hi Diezell, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk! we strive for 100% satisfaction, and it is great to see you had such a positive experience. If you need anything at all please let us know.
19 sep. 2019
They called and explained their pricing which helped.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
1 sep. 2019
I responded to an on-line advertisement Hendrick Chevrolet even though I live in Pennsylvania. They were offering a truck that matched what we were looking for, at a much lower price. I soon learned we didn't qualify for that low price - it is unlikely anyone ever will. The real price was equal to the offers we had locally. I still would have preferred to buy from them because the 2 gentlemen I chatted with on the phone were incredibly more pleasant, knowledgeable, friendly, and honest than the clowns in Pennsylvania where I live.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 sep. 2019
Respuesta del concesionario actual:
Hi Karl, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations! we strive for 100% satisfaction. Thank you again for taking the time to let us know how we did. We hope you have a great day!
1 sep. 2019
Chris and James were awesome. They turned my first poor experience there completely around and made buying my truck easy. Both were very enthusiastic and made sure I was being taken care of. Thank you both!
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 sep. 2019
Respuesta del concesionario actual:
Amanda, At Hendrick we are constantly striving to be better, and would value the opportunity to discuss your experience further. At your convenience, please call Jason Colon at 757-455-4543, we look forward to hearing from you soon.
24 ago. 2019
Best Vehicle in my Fleet!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 ago. 2019
Respuesta del concesionario actual:
We appreciate your positive review about your recent experience with us! Thank you, and have a fantastic day!
24 ago. 2019
The quickest response and best deals in the nation. I will be purchasing a new vehicle from them
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 ago. 2019
Respuesta del concesionario actual:
David, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you, and have a fantastic day!
12 ago. 2019
It was all good everything went great
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 ago. 2019
I went to the dealership and let them know what I was looking for and we found the perfect truck at the right price.Great customer service and a large selection.SOLD!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 ago. 2019
Respuesta del concesionario actual:
Thank you for your feedback, Bobby072!  We are very pleased to hear that our team provided you with such a positive car buying experience!  If you have any further questions, please don't hesitate to reach out!  Have a wonderful day!
5 ago. 2019
Unfortunately the vehicle I was interested in, sold before I could drive to the dealership. I was contacted by several of the dealership reps and was impressed with their service. I would not hesitate to contact them in the future if they have a vehicle in their inventory that I may be interested in.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 ago. 2019
Respuesta del concesionario actual:
Hi Alex, thank you so much for your positive comments about Rick Hendrick Chevrolet Norfolk!  We hope to be of service to you again in the future.  Have a fantastic day!
25 jul. 2019
Not very eager to sell a car, after 3 attempts they finally emailed me back and I’m still waiting for a final price from them after one week!
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 ago. 2019
Respuesta del concesionario actual:
Vahik, we always want our customer's experiences with us to be the best and would like to discuss this with you further.  At your convenience, please contact our General Sales Manager, Jasen Colon at 757-455-4500.  Thank you  for your time and we look forward to hearing from you!
23 jul. 2019
Josh was very responsive, even though I chose not to buy a vehicle there. He called me to follow up and I appreciated the concern for my need to find what I was looking for. I look forward to using Rick Hendrick for my future truck buying needs.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 jul. 2019
Respuesta del concesionario actual:
Kholling516, we really appreciate your feedback!  We hope to be of service to you again in the future.  Best wishes, Rick Hendrick Chevrolet Norfolk
16 jul. 2019
Quick reply.
¿Te resultó útil este(a) review? | No
17 jul. 2019
Respuesta del concesionario actual:
Bob, we really appreciate your feedback!  Please let us know if there is anything else we can do for you; we are more than happy to help!  Have a fantastic day!
10 jul. 2019
Responded immediately
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 jul. 2019
Truck was not ready to sell. Air conditioner not working, 94 degrees and had an appointment. Had to go through multiple contacts just to see the truck. Very unorganized. They did not seem to want to sell.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
6 jul. 2019
Respuesta del concesionario actual:
Charles, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact (Jay Cunningham 757-455-4506) at your convenience.
24 jun. 2019
Got a great deal. Great staff. Very happy with everything!!!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
26 jun. 2019
Respuesta del concesionario actual:
Thank you for taking the time to share your recent visit details with us.  We appreciate your feedback and we are happy to hear that our team provided you with an excellent car buying experience!  If you have any further questions, please give us a call.  We're always happy to help!
18 jun. 2019
Vehicle was nice. Well maintained. Delivery was slightly problematic since the detail department had to do it 3 times. My sales person and manager were quick to make my situation better. I will buy from here again when I replace my next family vehicle this year.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 jun. 2019
Vehicle was sold prior to my scheduled visit to the dealership, which is understandable. However, no attempt by the dealership was made to contact me or inform me of this fact even though I requested this type of notification during our conversation. So wasted my time making the trip. Extremely unprofessional and poor customer service.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 jun. 2019
Respuesta del concesionario actual:
Rich, We always want our customer's experiences with us to be the best, and would like to discuss this with you further. At your convenience, please contact Jasen Colon at 787-455-4543. Thank you  for your time and we look forward to hearing from you soon.
12 jun. 2019
Amazing staff and on the ball with everything. They worked with us when others wouldn’t and will definitely recommend them to anyone looking to buy a car!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 jun. 2019
Respuesta del concesionario actual:
Brandon, we're so glad that we were able to go above and beyond your expectations!  Your complete satisfaction is our top priority.  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day and welcome to the Hendrick family!
11 jun. 2019
Fast and efficient
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
12 jun. 2019
Respuesta del concesionario actual:
Michael, we're happy to hear you had such a positive experience with our team!  We can't wait to see you again, have a great day!
1 jun. 2019
They followed up quickly and made repeated calls and attempts. They answered my questions timely. I did not buy the truck as they do not finance vehicles under $6500.00. Sales person was polite and respectful.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 jun. 2019
Respuesta del concesionario actual:
Hi Raymond, we appreciate you taking the time to leave us this feedback!  We do hope we can be of assistance in the future. Take care!
24 may. 2019
They have contacted me multiple times. but never really answered my direct questions about pricing that I asked twice. So I moved on.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 may. 2019
Respuesta del concesionario actual:
K_burnham, we work hard to provide a fantastic experience to everyone.  It's discouraging to see that you had a negative experience and we would like the opportunity to address your concerns.  Please reach out to our General Sales Manager, Jasen Colon, directly at (757) 266-5804 when you have a chance.  Thank you and we look forward to hearing from you!
14 may. 2019
Great communication with no pressure buying experience. Would recommend this dealership
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
21 may. 2019
Respuesta del concesionario actual:
Thank you so much for your high rating!  We're glad you had such a wonderful experience with us!  If you ever need anything else from us, please feel free to give us a call or stop by.  Have an awesome day and welcome to the Hendrick family!
29 abr. 2019
Very helpful.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 abr. 2019
It was a great experience and I think in the future customers would be delighted with the Excellent customer service as well as affordable prices!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 abr. 2019
Had a great experience at Rick Hendricks.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 mar. 2019
Contacted this dealer though they are 700 miles away, but had better pricing than in Chicago. Offered to send me "out the door pricing" but have not received it from them.
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 mar. 2019
I submitted information to the internet sales manager via email and he never got back to me. He never followed up and also admitted if I was not there in person I did not hold much collateral to get a deal done. I would stay away from doing business with this dealership as they treat potential customers with little to no respect.
A 5 de cada 6 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 mar. 2019
Very helpful explained everything I wanted know.. an gave me other options
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 ene. 2019
Very informative and cooperative to help reach a resolution Price Good communication and not pushy
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 feb. 2019
Respuesta del concesionario actual:
We appreciate your positive feedback!  It is a pleasure to hear that our staff provided you with such a great car buying experience!  Please let us know if we can be of any further assistance.  Have a wonderful day!
28 ene. 2019
yes they contacted me
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 feb. 2019
Respuesta del concesionario actual:
Charles, thank you for your feedback!  We are very happy to have provided you with such a positive experience and we hope to be of service to you again in the future.  Take care!
22 ene. 2019
Dealer was very helpful and attempted to work with me. They just couldn't fit my budget for the vehicle I wanted.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
27 nov. 2018
I bought a Subaru here and the car was ready for a test drive and clean. The staff were not pushy and didn’t force me to finance with them, they were real understandable and willing to negotiate. Friendly atmosphere and real kind people. I would recommend to get your car here.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 nov. 2018
Respuesta del concesionario actual:
Guruxfkkl, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Norfolk!  If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
5
28 oct. 2018
Very fast response, courteous, truly cared about getting me in the car I wanted. Highly recommended.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 oct. 2018
Respuesta del concesionario actual:
Hi Davwshir, thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations!  Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!  Welcome to the Hendrick family!
15 oct. 2018
Very professional and above average courtesy was shown to me! No pressure sales was a plus!!!!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 oct. 2018
Respuesta del concesionario actual:
Thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Norfolk. We're happy we could meet your expectations!  Please let us know if there is anything else we can do for you; we are more than happy to help!  Welcome to the Hendrick family!
14 oct. 2018
very professional...not pushy
¿Te resultó útil este(a) review? | No
18 oct. 2018
Respuesta del concesionario actual:
Bob, we appreciate your positive review about your recent experience with us!  Until the next time we meet, take care!
13 oct. 2018
Good response. Price a bit high for me. Just not sure what I want to do yet.
¿Te resultó útil este(a) review? | No
18 oct. 2018
Respuesta del concesionario actual:
We really appreciate your feedback!  We do hope we can be of assistance in the future. Take care!
12 oct. 2018
Good Experience Overall. Do your homework first so you can handle any unnecessary services sales pitch that you may not need or convenient to you.
¿Te resultó útil este(a) review? | No
18 oct. 2018
Respuesta del concesionario actual:
Hello Carlos, we appreciate you taking the time to leave us this feedback.  Please don't hesitate to reach out if there's anything additional we can do for you.  Have a great day!
1 oct. 2018
Got me my car the same day. Great service!
¿Te resultó útil este(a) review? | No
18 oct. 2018
Respuesta del concesionario actual:
We appreciate your positive review about your recent experience with us!  Please let us know if there is anything else we can do for you; we are more than happy to help!
7 ago. 2018
Very slow to contact you back. Prices a bit too high as well. Sales guy was nice though.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 ago. 2018
Great! They worked very hard to earn our business and met all expectations.
¿Te resultó útil este(a) review? | No
2 ago. 2018
Vehicle was sold before I arrived. Salesman showed me other vehicles , but I wasn't interested in any if them.
¿Te resultó útil este(a) review? | No
1 ago. 2018
Great vehicle price.
¿Te resultó útil este(a) review? | No
3 jul. 2018
Greatest!
¿Te resultó útil este(a) review? | No
8 jun. 2018
Purchased the vehicle all in at $56,800.00 The listing was mis leading. The $53,100.00 price included a $2,000.00 trade in. Also. had to finance for 90 days. This is part of the business. we negotiated and made the deal/
A 1 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
2 jun. 2018
Great fast response time very helpfu
¿Te resultó útil este(a) review? | No
10 may. 2018
I can honestly say that with a few obstacles, I was able to purchase a car. The sales associate and the finance manager worked diligently to provide me with the best deal. I highly recommend Rick Hendricks to anyone interested in a car purchase.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 may. 2018
I am still receiving e-mails about purchasing the car I inquired about even though I was told it was sold a week ago. I was prepared to visit the dealership after getting an e-mail response so I called to let them know I was coming. I was asked which car I was interested in and when I told them they informed me they no longer had that vehicle.
¿Te resultó útil este(a) review? | No
4 may. 2018
Great team!
¿Te resultó útil este(a) review? | No
2 abr. 2018
Immediately sent a response. I asked about $49,895 Tahoe. They sent me info on Tahoe $56,000 discounted price. THIS IS CALLED BAIT AND SWITCH.
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 mar. 2018
I had saw that the car had been there for 62 days made an offer on the car and then gentleman said that there was two people that were coming up to look at it that I should get there real quick I found that too be a little surprising and he never did a follow-up car in the car is still for sale and that's probably why the car is still for sale because your salesman is not exactly a Salesman and I can say this for that is my profession for 25 years
A 7 de cada 7 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10 feb. 2018
A salesperson contacted me, but the vehicle had already been sold.
A 2 de cada 2 personas les resultó útil este(a) review.
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28 ago. 2017
great customer service and quick responses!
A 1 de cada 1 personas les resultó útil este(a) review.
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11 ago. 2017
Fantastic service!
¿Te resultó útil este(a) review? | No
9 ago. 2017
Besides the truck having the headrest broken, the customer service was great. They will work a great deal for you.
¿Te resultó útil este(a) review? | No
14 abr. 2017
Good car had gone to auction so was not ava.
¿Te resultó útil este(a) review? | No
18 ene. 2017
Trucks were not available even though they told us they were and we drove quite a distance for 2 specific trucks. Once we got there a lot of stalling tactics were used, telling us it was on it's way etc. In the meantime, can we show you something else or can we interest you in upgrading to a new car? The trucks we waited for never showed up, but more excuses did. They did bring one to our home for test drive, but it was not the color advertised of the car we wanted to see. They never did have the second car available to show us. The one we did drive had a very rusted undercarriage. They were nice, but very deceptive and we did but appreciate the bait and switch.
A 13 de cada 13 personas les resultó útil este(a) review.
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27 nov. 2016
Very friendly - no problems test driving the car, but despite saying multiple times I wasn't ready to purchase it that day, the employee was quite pushy
A 10 de cada 10 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
31 oct. 2016
Dealer listed and still has truck listed for $40,000 Went to the dealer and they said it was $63,000 They appraised my vehicle and offered me $4000 less than every other dealer in Hampton Roads. During the appraisal, they ripped my door handle off and placed it back as if they didn't do it. They didn't offer to fix it. Needless to say, after being at the dealership for 3 hours, nothing was accomplished. The manager wouldn't even call me and apologize for my crappy experience.
A 14 de cada 15 personas les resultó útil este(a) review.
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23 oct. 2016
Good customer service
A 1 de cada 4 personas les resultó útil este(a) review.
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19 oct. 2016
John Butler along with the finance team made my experience AWESOME! I would HIGHLY RECOMMEND seeing the folks there and be sure to ask for JOHN B
A 1 de cada 2 personas les resultó útil este(a) review.
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29 sep. 2016
Helpful, ensured that I was satisfied with overall service
¿Te resultó útil este(a) review? | No
20 sep. 2016
They said that the car was available for test driving on the phone. When I arrived on appointment, they said that the car was sold a week ago. I wasted my time 2 hour driving.
A 7 de cada 8 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
23 ago. 2016
very professional, too bad didn't have the truck I liked
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 ago. 2016
Quick response, can't wait to go in and test drive the vehicle.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 jul. 2016
It was a great experience, I traveled all the way from Pittsburgh to buy this car. The salesman was great and the service was fantastic.
A 3 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
28 abr. 2014
Excellent.
¿Te resultó útil este(a) review? | No
3 ene. 2014
Disrespectful
¿Te resultó útil este(a) review? | No
31 jul. 2013
Not enough 2500's on site.
¿Te resultó útil este(a) review? | No
31 mar. 2013
We live 2 hours away from the dealership. We received a quick response on the car we wanted and scheduled an appointment. When we got to the dealership, the car sold. I continued to get emails on the car. We were not happy.
A 4 de cada 4 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 feb. 2013
Salesman Dave Cooper and Wendy in finance were awesome and made my overall experience excellent!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No