Molye Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

115 W Main St
Honeoye Falls, NY 14472

Mapa e indicaciones

http://www.molye.com

Ventas: (585) 316-0468

Servicio: (585) 624-2818

Hoy 9:00 AM - 6:00 PM (Abierto ahora)

Mostrar horas de atención

Inventario
Evaluaciones de ventas (40)

Se ha verificado que todos los evaluadores se han contactado con este concesionario – Más información

dic 12, 2019

Shirley

Excellent experince

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nov 17, 2019

Taurean

Great customer service and the sales person was awesome. My wife actually bought this van.

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ago 28, 2019

Shaun

A great car

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ago 2, 2019

SteveG231

Purposely led us along the sales process, taking my wife for a 45 minute 'test drive' even though they knew before leaving their offer for our trade-in was far below our minimum (below low end KBB & $2,500 below what another dealership has since given us). To further aggravate things, during their test drive of our vehicle, a stone hit & cracked the windshield. Their response was "That's what your insurance is for" with no apology. Only after we protested did we get a 'text' saying they were sorry. Although they finally agreed to pay for replacement, their sales manager outright lied saying twice that he already contacted the windshield company. Almost a week later (after contacting the dealership several times), the dealership's service manager called (he was great), saying the sales manager just 'dumped this on his lap with no details 5 minutes ago'. The service manager had things in the works within an hour. Liked service manager, but they have a very dishonest sales team!

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jul 21, 2019

Peara

I drove over 60 miles to go here an I was very satisfied great people I would definitely recommend this place

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jul 19, 2019

bill

Very knowledgeable sales manager-extremely helpful.

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jul 4, 2019

Sherry

I haven't met anyone yet ..so far my contact with the staff has been very pleasant..

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jun 11, 2019

Jason

Great customer service DJ was great

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jun 11, 2019

GuruL8L5Y

No pressure dealer. Very nice working with them

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Respuesta del concesionario actual:

Thank you for sharing your experience and for the 5 star rating!.

jun 9, 2019

Rick

Very punctual in replying.

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Respuesta del concesionario actual:

Thank you Rick for your 5 star rating and review! We truly appreciate it.

may 26, 2019

Kenneth

Very good will tell others. Dealer responded had car ready to test drive. Good people at this dealer.

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Respuesta del concesionario actual:

Kenneth, Thank you for the review, I hope you enjoy the new vehicle, it was our pleasure to assist you!

abr 27, 2019

Whskyrvr

Great communication

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Respuesta del concesionario actual:

Thank you for the review!

abr 9, 2019

Lindalea

They helped us out and we did buy a car from them.

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Respuesta del concesionario actual:

Lindalea,

Thank you for the review and your purchase from us here at Molye Chevrolet!

abr 8, 2019

GuruLZF1V

Very disappointed in the way I was treated not by the sales person because he was great but by the manager. Went to the dealer THREE times for this car with intent to buy even with it being 45 mins away from me and on the day I was supposed to take the car home mind you the plates were on the car the manager who couldn’t even remember or pronounce my name correctly told me I couldn’t take home the car because I had not been at my job for 3 months yet mind you they HAD THIS INFO from my first visit there so my frustration is how do you not realize that until I’m about to take the car home? Shouldn’t I have been approved already? It’s sickening and the manager didn’t even care. I’ve never been so embarrassed or treated so awful. Never again . I loved that car and I still want it but I don’t want to give my business to a dealership who does not have my best interest in mind nor who doesn’t go over the paperwork AHEAD of time.

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Respuesta del concesionario actual:

Hello. My name is Teresa and I'm the Customer Care Manager here at Molye. I'm so sorry to hear that you had a less than stellar experience here. My understanding was that the Sales Manager as well as the Sales Person offered to hold the vehicle until the bank stipulation was met. If this is not the case, I would be more than happy to have a conversation with you and see if there is a way to earn your business. Please give me a call at 585.624.2818 and ask for Teresa. Thank you.

abr 4, 2019

GuruL4ZBY

Good prices, just have to go there next and look over...

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Respuesta del concesionario actual:

Thank you for taking the time to leave your comment and we appreciate the 5 star rating! We look forward to meeting you!

abr 2, 2019

Wayne

They responded the same day and we eventually worked with 4 other dealers and looked and test drove 5 other vehicles. We ended up buying a different vehicle from Molye yesterday !

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Respuesta del concesionario actual:

Thank you for sharing your story Wayne! We were thrilled to help you find the right vehicle.

mar 26, 2019

Colby

Very professional and helpful

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mar 16, 2019

Richard

Good

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Richard,

Thanks for the review!

mar 10, 2019

Jmbattisti1

John was wonderful. Good communication and nice to deal with.

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Jean,

Thank you for the review! Enjoy the Grand Caravan!

mar 9, 2019

Rob

Got back to me very quick

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Respuesta del concesionario actual:

Rob,

Thanks for the review!

mar 3, 2019

Runnermamma

I had a preapproval from my credit union and was going to be driving 1 1/2 hours to their dealership to look at 2 Vans. They offered me a very low trade in value for my current van and the dealer was extremely pushy about trying me to get my loan through their dealership. Despite me telling him several times about budget and my preference for my credit union he continued to push his lenders. So I chose not to make the drive out to their dealership

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Respuesta del concesionario actual:

Crystal,

We are sorry to hear you had a less than favorable impression of our dealership via the phone. In order to provide the most accurate number when it comes to a trade in valuation we use Edmunds Trade Evaluator Tool that is also available on our website to give customer's a rough idea of what to expect. When it come to a 2007 Honda Odyssey with 137,000 miles it is not something we can resell on our lot and feel comfortable without seeing in person. We also accept all forms of payment whether it is a loan from us, a check from another Credit Union or Bank and even Cashier's Checks. Ag

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mar 2, 2019

SETH

Great experience excellent service and sales

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Respuesta del concesionario actual:

Seth

Thank you for the review!

feb 3, 2019

GuruB2B2P

Prompt response. Considering I was over an hour away from the dealership the sales agent was very helpful via email and getting me the information I asked for.

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Respuesta del concesionario actual:

GuruB2B29,

Thank you for the review and "thanks" for driving the short hour or so to see us!

ene 2, 2019

CharleneBrongo

They contacted me right away. Prompt customer service

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Respuesta del concesionario actual:

Charlene Brongo,

Thank you for the review!

nov 27, 2018

Souad

It was excellent service very nice people thank you again

1 persona/s le/s resultó útil este Evaluación.

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nov 13, 2018

Kraig

My experience was simply amazing, very helpful people and great attitudes. Absolute pleasure to work with them and receive my new 2018 f250 superduty.

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nov 6, 2018

victor

Pleasant and courteous staff, a nice environment to shop in. I would recommend this dealer to anyone.

1 persona/s le/s resultó útil este Evaluación.

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oct 23, 2018

GuruVBKT8

It was good information, but not quite the vehicle we were looking for. Not their fault and they are trying to see what else is available.

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sep 24, 2018

James

good very personable

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sep 17, 2018

dan

Excellent

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Respuesta del concesionario actual:

Thank you for the great rating Dan!

ago 27, 2018

Mike

Great service, passed on vehicle.

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jul 2, 2018

Carole

David Brand is a great salesman and a very nice guy! I love my car.. Thank you! Carole

1 persona/s le/s resultó útil este Evaluación.

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jun 2, 2018

GuruYQQV4

They are great! They made the car buying experience, which I usually despise, a pleasant and straight forward process. I ended up with a different vehicle, but would definitely recommend them!

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jun 1, 2018

Michelle

This was the best exsperience ever with a car dealership !! They were so efficient and friendly . I will definitely go back :)

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may 31, 2018

Heather

I spoke with Vito over the phone, he was very kind and accommodating.Karen was very pleasant to work with! I would recommend this dealership !

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abr 12, 2018

Dave

Great group of people. I bought a newer unit with less miles and it was a great deal. Really professional operation.

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abr 1, 2018

Michael

Great couteous very helpful. Try to do to make you feel very comfortable,with sales and finance

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mar 24, 2018

Bill

It was a great experience with true professional handling by the Moyle Sales personnel.

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ene 28, 2018

Guru5L5HS

Karen was wonderful, super responsive, gave us lots of ideas and options, we just found our dream car elsewhere, but I would trust her to work with us again, very helpful. Made this process a better experience and I want to thank her for that.

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Respuesta del concesionario actual:

We truly appreciate you taking time to share your experience with Karen and Molye Chevrolet. Thank you for your business.

dic 16, 2017

Steve

Good experience. Friendly, quick response time and flexible. I would recommend to family and friends.

3 persona/s le/s resultó útil este Evaluación.

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Leer 56 evaluaciones anteriores

nov 25, 2017

Candace

Responded to my message with in an hour. Helpful, quick, and not pushy... Great experience!!!

3 persona/s le/s resultó útil este Evaluación.

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oct 10, 2017

GuruZDYLH

Great, prompt service!

1 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

Thank you for your review. We appreciate that you are happy with our service.

sep 12, 2017

John

They did a great job with there follow up

2 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

Thank you for sharing your experience John! We appreciate it.

ago 30, 2017

jdjimbod

Very good to deal with, I bought a car there

2 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

Thank you for your review! We hope you are pleased with your vehicle as well as our service. Please let us know if there's anything else we may do for you.

ago 12, 2017

Toree

DJ was great. Im deployed military and he made choosing a car, purchasing with POA and everything easy. Great attitude and probably the BEST experience Ive had woth a dealership ever

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Respuesta del concesionario actual:

Toree thank you for serving our country! We are honored to help you find the right vehicle for you and we are happy that you enjoyed the no hassle experience! Thank you again!

jul 28, 2017

Peggy

To others looking for a used car on the internet...this dealership and it's salesman DJ Wilson were outstanding! DJ went over and beyond trying to assist us in this purchase...even taking extra pictures of the car for us because we couldn't get to the dealership ... we purchased the car without seeing or driving it! DJ did all the paperwork, registration requirements and plates and then his boss had the car shipped to us and we're thrilled. We couldn't find this model in this color with low miles and in good condition locally there just wasn't any inventory here so Cargurus found it for us and connected us with a great Dealership Molye Chevrolet..Don't hesitate to purchase from them they are honest and want to make your purchase a good experience we definitely would do it again!

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Respuesta del concesionario actual:

Thank you for sharing your story Peggy! We are happy that you enjoyed the no hassle experience with us and we appreciate your business.

jul 5, 2017

carol

it was a very good experience I enjoyed the internet response, answered my questions before I got up there (60 miles one way) and had car ready to look at when I got there, and next day when I picked it up, no hassle paper work one of the better buying experiences I have had. wished they weren't so far away. thank you

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Respuesta del concesionario actual:

Hi Carol! We are thrilled that you enjoyed the no hassle experience that we provide to each customer and appreciate the fact that you shared your story. We hope you enjoy your vehicle for years to come! Terri - Customer care

jun 14, 2017

Sandbmech

Execellent. Very nice and easy to deal with no hassle extra care to details with out of state purchase. A full tank of gas would be nice

2 persona/s le/s resultó útil este Evaluación.

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Respuesta del concesionario actual:

Thank you for your review! We are happy that you found the experience hassle free and hope you are enjoying your vehicle. I will also forward your suggestion for a full tank of gas to our management. Terri-Customer Care

may 4, 2017

GuruKTV5

asked about a particular car and price match and they kept trying to redirect me to lower priced cars, ignoring my request.

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Respuesta del concesionario actual:

Hi Craig, my name is Terri and I'm one of the Manager's here. I'd like to discuss your situation further. Please give me a call at 585.624.2818. Thank you!

mar 24, 2017

Greg

Had a great experience. They tried to make sure I got what I wanted.

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Respuesta del concesionario actual:

Thank you for your review Greg! We are pleased that we were able to help you get what you wanted.

feb 28, 2017

Ron

Response and willingness to work with me was great. Sales rep. willing to come in on his day off to assist us.

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Respuesta del concesionario actual:

Hi Ron! Thank you for sharing your experience!

ene 13, 2017

Ken

Emailed me once and never responded back to me.

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Respuesta del concesionario actual:

Hello Ken. I apologize for our lack of communication. Please give me a call at 585.624.2818 and I will be happy to assist you. Terri.

nov 28, 2016

Francis

Dealer contacted me within half hour of filling out online interest. Car was as described. Friendly salesman.

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Respuesta del concesionario actual:

Thank you for your review Francis! We appreciate your business!

nov 7, 2016

Tomomi

They contacted us a couple times. Very responsive.

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Respuesta del concesionario actual:

Thank you for your review Tomomi. We appreciate your review and your business!

oct 4, 2016

Nathan

They would not work with me, I ended up not getting a car from them. Other then that they were alright

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sep 26, 2016

josh

Good just couldn't make the payments I was looking for

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Respuesta del concesionario actual:

Josh,

Thank you for the review, Sorry we could not make the payments work! Hope to see you back for the next one!

sep 21, 2016

joe

very helpful but could not locate car that I am looking for.

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Respuesta del concesionario actual:

Joe,

Sorry we missed you on the Impala Limited, I know we looked long and hard to find a used one with under 10,000 miles that was not a rental, but the Impala Limited was only sold to fleet accounts! Hopefully we have the opportunity next time! Thanks for the review

sep 11, 2016

ROBERT

Very honest and good people to deal with

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Respuesta del concesionario actual:

Robert,

Thanks for the review!

ago 24, 2016

Larry

Great place to buy a car. No pressure, very honest people. Don't know about service yet, but if it's anything like the sale then it will be good. Check them out. We drove 55 miles to the dealership any believe it was a well spent drive.

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Respuesta del concesionario actual:

Larry,

Thanks for taking the short 55 mile drive to see us, I am happy to hear that the drive was worth while and you had a no pressure experience. Do you think the non commissioned sale and leasing consultants had anything to do with that? Thanks again for the review and enjoy the new vehicle!

jul 10, 2016

robyn

Good

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Respuesta del concesionario actual:

Robyn,

Thanks for the review!

jul 7, 2016

JohnW

Very nice experience no pressure at all. Would do business with them again

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Respuesta del concesionario actual:

John W,

Thanks for the review, I am happy to hear about your no pressure experience!

jun 26, 2016

richard

great experience

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Respuesta del concesionario actual:

Richard,

Thanks for the review, Glad to hear about your great experience!

jun 14, 2016

S103

They called as soon as I showed interest, but when I compared the price to another vehicle he told me he would look into it...... They never called back.....

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Respuesta del concesionario actual:

S103,

I would like to extend the offer to have you call me in regards to this review, I would like the opportunity to use this as a teaching toll for all of our staff. Please contact me directly at 585-624-2818 Vito Arbore

jun 9, 2016

Alan

We drove to the dealer, saw several cars, picked the one we wanted and bought it. Love the car. The salesman was beyond great to work with.

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Respuesta del concesionario actual:

Alan,

Thanks for taking the time to write this review. I am glad to hear you found a vehicle and that you are loving it! Thanks again!

jun 3, 2016

paul

Perfect Proffesional

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Respuesta del concesionario actual:

Paul,

Thanks for the review!

may 21, 2016

Kenneth

I drove an hour and a half to purchase this car. They had the lowest priced, lowest mileage vehicle with the most options within 100 miles of my location. Overall a very smooth, low pressure transaction.

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Respuesta del concesionario actual:

Kenneth,

Thank you for taking the short drive to see us here at Molye, We take a lot of pride in how we price our vehicles and advertise them online for the whole world to see! I am glad to hear that your experience was very smooth and low pressured! Thank you for the review and the purchase from all of us here at Molye Chevrolet!

abr 21, 2016

Mike

Very nice and not pushy. Made me feel like I had the option to just look without the push to make me buy. Very nice place. Would shop there again.

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Respuesta del concesionario actual:

Mike,
Thank you for shopping for a vehicle with us here at Molye! We pride ourselves on not being pushy and giving our guests the opportunity to have some breathing room in searching for the right vehicle. Thanks for the review!

abr 17, 2016

Cristina

Amazing staff

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Respuesta del concesionario actual:

Cristina,

Thanks for the 5 star review about our staff!

abr 4, 2016

Roxannmiller7

Responded to my inquiry within 24 hrs and invited me fo a test drive

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Respuesta del concesionario actual:

Roxannmiller7,
Thank you for the review! I am glad to hear that we responded to your inquiry in a timely manner and offered you a time to test drive one of our vehicles! Thanks again!

feb 29, 2016

Mari

They will totally low ball your trade in! My car is in excellent condition and they offered lowest book ..Just a waste of time buyer beware! And I was going to buy a 2015 2ss for 30,500.00..they didn't have the one they listed so they sent me a picture of one they was going to purchase for me at the auction with more miles for 100.00 less..we told him ok..he wanted info and pics on my car (we're out of town)then he offered us the lowest book 14000 my 2011 Cadillac SRX 68000 miles luxury pk in excellent condition ! Ridiculous ...needless to say we moved on..

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Respuesta del concesionario actual:

Mari,
Sorry to hear that your experience was unpleasant. unfortunately when dealing with individuals such as yourself, we do not get to physically see your trade in vehicle. When giving an estimated value, we use KBB as a reference tool and disclose to you that our number is a "Fair Market Valuation," in order to get the top dollar for a vehicle we need to see and drive it. I wish you would have driven the hour or so to us so that we could have given you the top dollar for your vehicle. Thank you for the opportunity and the review!

feb 27, 2016

John

Nice

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Respuesta del concesionario actual:

John,

Thanks for the comments!

feb 12, 2016

DAVE

Knowledegable and friendly, eager to work with you.

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Respuesta del concesionario actual:

Dave,
Thanks for taking the time to review us hear at Molye Chevrolet! Thanks for the acknowledgement!

ene 24, 2016

Aunt D.

Responded very quickly and was very easy to work with. Unfotunately the vehicle I was interested in was sold the night before. Dan was very courteous.

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Respuesta del concesionario actual:

Aunt D,
Thank you for the review even though the vehicle was sold prior to your interest. I am happy to hear that Dan was courteous and responded to your inquiry in a timely matter! Thank you again!

ene 14, 2016

Bernard

We had a great experience with Moyle. It was fast and easy. The price was what they said and we didn't have to be hassled by a bunch if sales people. Definitely will go there again.

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Respuesta del concesionario actual:

Bernard,
Thank you for the review! I am glad to hear that your experience with us at Molye Chevrolet was great! Thanks again!

dic 30, 2015

Walt

Outstanding sales staff and management.

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Respuesta del concesionario actual:

Walt,

Enjoy that Yukon, it was a nice one! Thanks for taking the time to write a short review about your experience with our staff and management!

nov 20, 2015

Grace

Very attentive he conracts me regularly.

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Respuesta del concesionario actual:

Grace,

Thank you for the review, Our staff will contact to contact you through your ownership experience. Thanks again!

nov 9, 2015

Marjorie

Excellent people to deal with

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Respuesta del concesionario actual:

Marjorie,

Thanks for the 5 stars! We are happy to hear you had a good experience with us at Molye Chevrolet!

sep 3, 2015

Kevin

Got right back to us, but we didn't have time to follow up and in fact bought a vehicle elsewhere that better met our needs.

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Respuesta del concesionario actual:

Kevin,

Thanks for the review, Sorry we missed you on this one, but the next time you or someone you know is looking for a New Or Pre-Owned vehicle, send them our way! Thanks again

ago 16, 2015

Judy

They got back to me right away about a car I was interested in driving. A bit pushy.

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Respuesta del concesionario actual:

Judy,

Thank you for letting us know about your Car Gurus experience. I am aglad to hear that our repsonse was in a timely manner, Please call me directly so I can understand a little more about your review. Vito Arbore Jr. 585-624-2818.

jul 7, 2015

Dave

Very responsive, professional and honest. Final price was fair and the negotiation was pleasant. There was no BS, it was a pleasure dealing with David.

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Respuesta del concesionario actual:

Dave,

Thank you for sharing your review of Molye Chevrolet and David Brand on Cargurus! We strive on providing an Outstanding Customer Experience when purchasing an automobile and it sounds like David provided that for you! Thank you again on behalf of all of us here at Molye Chevrolet and enjoy your new ride!

abr 21, 2015

samnotoes

We love our car! Thank you John Stauffer and the folks at Molye Chevrolet for a terrific car buying experience. The transaction was smooth, dealt with professionally and quickly. John thanks for giving us a great ride. We will be buying another car in the future and Moyle will be our dealer of choice. Thanks again for a great experience. Rose

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Respuesta del concesionario actual:

Rose,
Thank you for your kind thoughts about John and all of us here at Molye. I am glad to hear your experience was terrific, seemless and efficient! Enjoy your vehicle!

mar 23, 2015

neal

A great experience! Very helpful and highly recomended

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Respuesta del concesionario actual:

Neal. Thanks for your input, we take great pride in delivering great experiences to our guests! Enjoy your vehicle and "Thank You" again for choosing Molye!

ene 4, 2015

Mike

bought a jeep, needed a repair and was handled very well so far.

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Respuesta del concesionario actual:

Mike,

We are sorry to hear about the problem you experienced after you picked up a 2012 Jeep. Problems some times do arise unexpetedly. When you called and had this issue, we immediately arranged for you to bring your vehicle to a Jeep dealer since you live in Syracuse, arranged an Enterprise vehicle, and assured you that we would assist you in getting the problem resolved. We will continue to be involved and do have a call into the Jeep dealer in Syracuse.

nov 25, 2014

Kenny

Very good online and phone communication! Pleasant to deal with in person. Very up front and honest from start to finish! We purchased the vehicle and brought it home the same day! Highly recommended!

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Respuesta del concesionario actual:

Kenny,

Congratulations on your purchase thank you for choosing us here at Molye Chevrolet. We look forward to seeing you in for those FREE Oil Changes. Thank you again.

jul 29, 2014

Mike

Salesman on the phone didn't know and didn't look up the two features that were our "must haves." Drove out there for nothing.

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abr 27, 2014

Dawn

Couldn't have asked for a better experience. Great deal & excellent customer service from John. We love our new vehicle.

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abr 11, 2014

Bruce

Super

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abr 7, 2014

joshua

Great buying experience with good people that do what thry can to get you what you want.

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

abr 3, 2014

Miguel

Very good, very professional team.

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

mar 9, 2014

strauss99

The salesmen at Molye were extremely friendly and helpful. John S. was easy to deal with and also very helpful. He had me in my new car very quickly. Overall great experience.

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

mar 8, 2014

Bill

Pleasant. No pressure dealer. Was interested in a particular vehicle but ended up not buying it.

Marcar como útil

feb 3, 2014

Gary

Dealer responded quickly and was very helpful, didn't buy yet but still may from Molye.

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

feb 2, 2014

lindsey

Great experience and great vehicle so I bought it! And recommended my roommate there for her new purchase, too

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

ago 13, 2013

Heather

The communication is great and they truly do want to put you in the perfect vehicle.

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

jul 1, 2013

Jim

Didn't buy from the dealer but they were very nice and responded quickly to questions.

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

abr 18, 2012

Joe

Great Follow up, large selection!!

1 persona/s le/s resultó útil este Evaluación.

Marcar como útil

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