Jim Shorkey Ford

Mike was great

They contacted me about a Ford Taurus sho. Set up an appointment to look at it. They called me before I left to let me know it was sold. Very friendly people. I will buy from them as soon as they get a taurus sho.

Overall was a decent experience just be very careful and watch the numbers they seem to play with the numbers a lot meaning to have you under the impression you're getting a great deal when really you're paying too much

Had a very quick response to my email I set an appointment to look at the truck and the next day it was gone off CarGurus I called them back at this point I had been handled by 2 different sales man neither of which would verify the truck was actually there the morning of my appt I decided to call before I drove the hour+ and was told we are currently working a deal on it but we have other trucks as I responded back I was told you were holding that truck till I got there and the with no response other then well we have other trucks so my actual guess is the truck was gone 3 days prior and they wanted to bait and switch me but not this fella my time is precious so now they lost a customer for life heed this review and the others of the same nature if you going to drive there from and distance.

I ended up buying the truck. They were very easy to deal with. Liz my sales person was very nice and called me a couple of days later to see how I liked the truck.

I set up appointment and explained it was hard to make because of my work hours. I told them I would be there by 4pm on a Saturday. I got someone to cover part of my shift and called the dealer that I would be there by 3pm. I went out of my way to make it there. When I got there I was told the vehicle was sold, I asked why I wasn't called when you knew I was coming I supposedly had a VIP appointment with a manager. I was told it was just sold, yet I didn't see anyone or no one was in finance office, so I could have been contacted. The vehicle was never sold, I came back a month later and was going to trade a vehicle in on it and cash, They made a comment how nice my trade in looked. I explained I have to take care of my vehicle that's how I make my living, I just put in $1600 in it. I brought in paperwork from different places of what my car was worth. I was told I should have no problem getting that on my trade. The manager there is the one who gives the appraisal, who by the way complimented my vehicle. They tried to slip it by giving me less than the $1600 I just put in my vehicle. When I caught it I walked out. Do your car buying elsewhere, they are less than honest!!!!!!

Terrible. Avoid Shorkey at all costs. Sold wrecked vehicle with grinding doors.Lied about reason for vehicle sitting for 70 days from commercial fleet manager. No response from management in White Oak . Have been in business myself for 33 years. Never seen blatant disregard for customers like this.

I had a great experience!

Excellent. Had concerns with buying a vehicle out of state, but the dealership was extremely helpful. Car was exactly as indicated! On a side note, it was actually my wife that drove the 2.5 hours to get the car. I was nervous about sending her alone, but per her words, "Everyone there was awesome!" For starters- they got her a better interest rate thans he received at the bank. They also went the extra mile and filled the tank completely (due to her long drive- usually only fill 1/2) and made sure she had a drink for the road. I was very impressed with the whole process.

Sales rep was respectful and will tto work with me. Price with ADM was unacceptable

Great dealership!! Our salesman explained everything and was a pleasure to deal with, No pressure, great price and a great trade in value on our car. Would recommend these guys to anyone good job, Chris, Terry,and Matt!

I was contacted and went to see the vehicle. I traveled for 2 1/2 hours because of a price that I was quoted and then when I got there the price was totally different I didn't have a good experience either. The salesman was rude and I won't ever go back.

Was told that T&C does not make an AWD like your site stated. Not good advertising.

Fantastic sales staff.. finance manager.. new and used car managers and GM! We feel like we got a great deal on an awesome Jeep. Would recommend them to everyone and will visit them again for our next vehicle even though its on the other side of town!