Herb Chambers Porsche of Boston

1172 Commonwealth Ave
Boston, MA 02134

Mapa e instrucciones

Ventas: (617) 987-4279

Servicio: (617) 278-9300

Hoy 8:30 AM - 8:00 PM (Cerrado ahora)
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https://static.cargurus.com/images/forsale/2019/10/08/20/58/2013_bmw_x5_m-pic-111537798352840995-152x114.jpeg

2013 BMW X5 M AWD Used Cars in Boston, MA 02134

Gran descuento
$4,277 DEBAJO DE
VIM de CarGurus de $37,275

Precio: $32,998

Millaje: 32,606

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 6 velocidades Automática Color: Black Sapphire Metallic Descripción: 2013 BMW X5 M AWD usados en venta - $32,998, 32,606 millas con Paquete climático trasero, Asientos de cuero, Paquete de Asistencia al Conductor, Escotilla, Sist. de navegación, Cámara de Retroceso, Paquete calefacción, Paquete de sonido premium, Paquete de Sonido, Paquete Climático
https://static.cargurus.com/images/forsale/2019/09/21/18/58/2019_audi_sq5-pic-7968664616924671368-152x114.jpeg

2019 Audi SQ5 3.0T quattro Prestige AWD Used Cars in Boston, MA 02134

Buen descuento
$2,129 DEBAJO DE
VIM de CarGurus de $59,127

Precio: $56,998

Millaje: 4,320

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: Automática Color: Grey Descripción: 2019 Audi SQ5 3.0T quattro Prestige AWD usados en venta - $56,998, 4,320 millas con Paquete Deportivo, Asientos de cuero, Escotilla, Paquete de Fuerza, Sist. de navegación, Velocidad automática adaptable, Cámara de Retroceso, Paquete Climático, Paquete de Conveniencia
https://static.cargurus.com/images/forsale/2019/10/07/20/44/2018_jaguar_f-type-pic-5959208132591230152-152x114.jpeg

2018 Jaguar F-TYPE 400 SPORT AWD Used Cars in Boston, MA 02134

Buen descuento
$5,096 DEBAJO DE
VIM de CarGurus de $70,094

Precio: $64,998

Millaje: 11,309

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 8 velocidades Automática Color: Santorini Black Descripción: 2018 Jaguar F-TYPE 400 SPORT AWD usados en venta - $64,998, 11,309 millas con Cámara de Retroceso, Rines de Aluminio, Encendido Remoto, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/09/27/18/51/2017_porsche_panamera-pic-404964996889292783-152x114.jpeg

2017 Porsche Panamera 4S Used Cars in Boston, MA 02134

Buen descuento
$3,327 DEBAJO DE
VIM de CarGurus de $85,325

Precio: $81,998

Millaje: 19,272

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 8 velocidades Automática Color: White Descripción: 2017 Porsche Panamera 4S usados en venta - $81,998, 19,272 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Escotilla, Rines de Aluminio, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/09/23/18/49/2016_jaguar_xf-pic-2297370490298247025-152x114.jpeg

2016 Jaguar XF 35t Prestige AWD Used Cars in Boston, MA 02134

Buen descuento
$1,460 DEBAJO DE
VIM de CarGurus de $26,458

Precio: $24,998

Millaje: 34,971

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 44 días Certificados de segunda mano: No Transmisión: 8 velocidades Automática Color: White Descripción: 2016 Jaguar XF 35t Prestige AWD usados en venta - $24,998, 34,971 millas con Cámara de Retroceso, Escotilla, Rines de Aluminio, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/09/26/07/12/2015_bmw_5_series-pic-8384170716202729311-152x114.jpeg

2015 BMW 5 Series 550i xDrive Sedan AWD Used Cars in Boston, MA 02134

Buen descuento
$1,581 DEBAJO DE
VIM de CarGurus de $30,079

Precio: $28,498

Millaje: 49,015

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 8 velocidades Automática Color: Silver Descripción: 2015 BMW 5 Series 550i xDrive Sedan AWD usados en venta - $28,498, 49,015 millas con Asientos de cuero, Escotilla, Paquete Ejecutivo, Paquete de Fuerza, Sist. de navegación, Paquete edición especial, Paquete calefacción, Paquete Climático, Paquete Lujo
https://static.cargurus.com/images/forsale/2019/10/01/06/43/2017_porsche_911-pic-2202347379787344560-152x114.jpeg

2017 Porsche 911 Carrera Cabriolet Used Cars in Boston, MA 02134

Buen descuento
$2,854 DEBAJO DE
VIM de CarGurus de $85,852

Precio: $82,998

Millaje: 12,644

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 7 velocidades Manual Color: White Descripción: 2017 Porsche 911 Carrera Cabriolet usados en venta - $82,998, 12,644 millas con Asientos de cuero, Cámara de Retroceso, Sist. de navegación, Paquete Premium
https://static.cargurus.com/images/forsale/2019/08/07/18/39/2016_porsche_cayenne-pic-5095931627261166141-152x114.jpeg

2016 Porsche Cayenne GTS AWD Used Cars in Boston, MA 02134

Precio justo
$1,789 DEBAJO DE
VIM de CarGurus de $53,787

Precio: $51,998

Millaje: 45,005

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 38 días Certificados de segunda mano: No Transmisión: 8 velocidades Automática Color: Grey Descripción: 2016 Porsche Cayenne GTS AWD usados en venta - $51,998, 45,005 millas con Bluetooth, Asientos de cuero, Rines de Aluminio, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/09/08/18/35/2015_ferrari_458_italia-pic-1028467574391179337-152x114.jpeg

2015 Ferrari 458 Italia Spider RWD Used Cars in Boston, MA 02134

Precio justo
$12,729 DEBAJO DE
VIM de CarGurus de $240,727

Precio: $227,998

Millaje: 5,292

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 7 velocidades Automática Color: Red Descripción: 2015 Ferrari 458 Italia Spider RWD usados en venta - $227,998, 5,292 millas con Bluetooth, Asientos de cuero, Rines de Aluminio
https://static.cargurus.com/images/forsale/2017/08/22/19/18/2018_porsche_macan-pic-8026552979770537979-152x114.jpeg

2018 Porsche Macan AWD Used Cars in Boston, MA 02134

Precio justo
$819 DEBAJO DE
VIM de CarGurus de $48,817

Precio: $47,998

Millaje: 6,252

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 61 días Certificados de segunda mano: No Transmisión: 7 velocidades Automática Color: Black Descripción: 2018 Porsche Macan AWD usados en venta - $47,998, 6,252 millas con Asientos de cuero, Cámara de Retroceso, Escotilla
https://static.cargurus.com/images/forsale/2019/10/09/18/56/2016_jeep_wrangler_unlimited-pic-2015573314310687550-152x114.jpeg

2016 Jeep Wrangler Unlimited Sport 4WD Used Cars in Boston, MA 02134

Precio justo
$485 DEBAJO DE
VIM de CarGurus de $27,483

Precio: $26,998

Millaje: 37,691

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 31 días Certificados de segunda mano: No Transmisión: 5 velocidades Automática Color: Rhino Descripción: 2016 Jeep Wrangler Unlimited Sport 4WD usados en venta - $26,998, 37,691 millas con Bluetooth, Paquete de Orden Rápida
https://static.cargurus.com/images/forsale/2019/05/18/18/35/2018_porsche_911-pic-4407236531633680163-152x114.jpeg

2018 Porsche 911 Used Cars in Boston, MA 02134

Precio justo
$3,151 DEBAJO DE
VIM de CarGurus de $132,501

Precio: $129,350

Millaje: 3,721

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 51 días Certificados de segunda mano:Transmisión: 7 velocidades Manual Color: Guards Red Descripción: 2018 Porsche 911 usados en venta - $129,350, 3,721 millas
https://static.cargurus.com/images/forsale/2019/09/30/19/32/2018_porsche_panamera-pic-1742528905639960795-152x114.jpeg

2018 Porsche Panamera 4S AWD Used Cars in Boston, MA 02134

Precio justo
$1,178 DEBAJO DE
VIM de CarGurus de $100,176

Precio: $98,998

Millaje: 5,894

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 54 días Certificados de segunda mano:Transmisión: 8 velocidades Automática Color: Volcano Grey Met. Descripción: 2018 Porsche Panamera 4S AWD usados en venta - $98,998, 5,894 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Escotilla, Rines de Aluminio, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/10/15/19/14/2016_bmw_m6-pic-3588276555699215138-152x114.jpeg

2016 BMW M6 Convertible RWD Used Cars in Boston, MA 02134

Precio justo
$644 DEBAJO DE
VIM de CarGurus de $65,642

Precio: $64,998

Millaje: 17,250

Ubicación: Boston, MA 02134

Certificados de segunda mano: No Transmisión: 6 velocidades Manual Color: Singapore Grey Metallic Descripción: 2016 BMW M6 Convertible RWD usados en venta - $64,998, 17,250 millas con Bluetooth, Asientos de cuero, Paquete Ejecutivo, Sist. de navegación, Paquete edición especial
https://static.cargurus.com/images/forsale/2019/09/25/07/07/2016_ford_f-250_super_duty-pic-945831531917940101-152x114.jpeg

2016 Ford F-250 Super Duty XLT Crew Cab 4WD Used Cars in Boston, MA 02134

Precio justo
$266 DEBAJO DE
VIM de CarGurus de $32,264

Precio: $31,998

Millaje: 39,846

Ubicación: Boston, MA 02134

Tiempo promedio en el mercado: 32 días Certificados de segunda mano: No Transmisión: 6 velocidades Automática Color: Oxford White Descripción: 2016 Ford F-250 Super Duty XLT Crew Cab 4WD usados en venta - $31,998, 39,846 millas con Bluetooth, Rines de Aluminio
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¡FIltra tus criterios de búsqueda!

Los parámetros de tu búsqueda resultaron en un gran número de avisos de . Hemos limitado los resultados a los mejores 2,000 avisos.

Se ha verificado que todos los evaluadores se han contactado con este concesionario – Más información
oct 13, 2019
Guru11497
Very nice
sep 20, 2019
BJR78734
Super prompt and professional. Great color for cold weather not so much for the Desert. Definitely recommend them.
ago 13, 2019
Responsive and knowledgeable dealer. Good experience.
jul 21, 2019
GuruY23QS
5
good communication
jul 17, 2019
My queries regarding a specific vehicle were replied to quickly and followed up by at least 3 individuals including the General Manager!
may 13, 2019
Roy Burrell
Very responsive and helpful
ene 19, 2019
Pitchsdad
Good experience with a professional staff that treated my inquiry appropriately and followed up with me in a timely manner.
1 persona/s le/s resultó útil este Evaluación.
ene 18, 2019
dogmando
they were responsive and detailed
1 persona/s le/s resultó útil este Evaluación.
ene 6, 2019
This dealer is pretty good. They communicate fast and follow up but price was high.
1 persona/s le/s resultó útil este Evaluación.
dic 30, 2018
GuruZ4N3P
They were in contact right away.And stayed in contact.Real professional.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you for your review! -John Andrade, General Manager.
dic 8, 2018
Skhosrovani
Great people was not flexible. I understans
dic 3, 2018
Great response. I was contacted almost immediately by Amir who has been helpful, informative and professional. I would not hesitate to recommend this dealership.
Respuesta del concesionario actual:
Thank you for your review! Glad you had a 5-star experience. Best, John Andrade, General Manager.
nov 5, 2018
GuruXBCD5
Professional and attentive responses to my inquiries.
oct 2, 2018
GuruVKNPC
I purchased a vehicle here last week and from start to finish I had a wonderful car buying experience. Ali was terrific and was even extremely responsive to questions I had later on! I highly recommend this dealership.
Respuesta del concesionario actual:
Thank you for taking the time to write this review. Glad you received the 5-star service that you deserve! Best, John Andrade, General Manager.
sep 24, 2018
5
Got back to me right away
jul 23, 2018
Excellent buy again
0 persona/s le/s resultó útil este Evaluación.
jun 14, 2018
Chris was very nice and sent me pictures of the car would be happy to do business with them in the future.
Respuesta del concesionario actual:
Thank you for your review Lauren. Happy to know that Chris was helpful! -Fahad Arshad, General Manager.
abr 30, 2018
PaulaR
Sayed Ali K. was very prompt in his reply and was in contact with me on his day off to accommodate scheduling a test drive. Very courteous and professional.
Respuesta del concesionario actual:
Thank you for your feedback! Happy to know Ali was able to assist you so promptly. Best, Fahad Arshad, General Manager.
abr 23, 2018
Sayed Ali Khadivar went above and beyond to make sure all my needs and concerns were met in a top professional manner . While I didn’t make the purchase as it wasn’t the time I surely will keep Sayed at the top of my list as well as Herb Chambers Porsche when I do. Thanks for a great experience ...
Respuesta del concesionario actual:
Thank you Tom for your review!
feb 18, 2018
It was not a good experience. Hard to park there. The car was not well prepared yet. The window on driver's side was half open due to some electronic damage. Thanks god it was not a super cold day. We did not buy.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Jessica, I apologize that your experience with us was less than positive. We've shared your comments with the General Manager, Fahad Arshad, and we understand that he will be looking into this and addressing these concerns at once. We apologize for the inconvenience and unpleasant experience you had. While these concerns are being addressed we welcome you to reach out to Fahad if there are any other concerns that you may have. Fahad's email is FArshard@HerbChambers.com. Again, our sincere apologies.
feb 5, 2018
Dealer responded timely with the information I requested and offered to speak to me live.
Respuesta del concesionario actual:
Thank you, Jacquelyn!
feb 1, 2018
I got prompt responses from a salesperson. I also got a follow up call to monitor the service I received. Good dealership (I bought a Porsche and an S-Coupe AMG from them when I lived in Boston). The downside is their trade-in valuation. I actually got offers from them that were 40% below an offer from another dealer on my Bentley. They also had the effrontery to offer me $70,000 dollars on a 1,500 mile Aston Martin I purchased for $210,000 eleven months ago!!
3 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you, Matt, for your feedback. We apologize that your experience wasn't 100% positive. We value exceptional customer service and will share this feedback with the General Manager, Fahad Arshad. We never want to know that our guests are unhappy.
dic 16, 2017
GuruZ16GM
Felt misled from thr beginning. Car description was inaccurate and when challenged weee not honest. Nice car, but had to walk away because of lack of trust about anything that was discussed.
2 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
I'm sorry to know you felt misled, that was not at all our intention. CarGuru's had the car online with some extra options, which they decode from the vin#. Our description on our website stated the correct options. I'm disappointed to know that this situation felt fraudulent, but it was truly a mistake. Please know I am always available if you'd like to discuss this further or if you'd ever give us another opportunity. My email is Farshad@HerbChambers.com Best, Fahad Arshad, General Manager
nov 17, 2017
GuruZ14QJ
It was really nice experience.
Respuesta del concesionario actual:
Thank you!
nov 13, 2017
blub
Quick response Still looking
Respuesta del concesionario actual:
Thank you! Please let us know if we may assist you again in the future.
nov 11, 2017
Prompt corresponding
Respuesta del concesionario actual:
Thank you, Jeff. Best, Fahad Arshad, General Manager
nov 11, 2017
Fast respond and good customer service.
Respuesta del concesionario actual:
Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come! Best, Fahad Arshad, General Manager
nov 9, 2017
positive
Respuesta del concesionario actual:
Thanks, Alex! Best, Fahad Arshad, General Manager
oct 24, 2017
They where so nice and they help me a lot
Respuesta del concesionario actual:
Thank you, Wanda!
oct 19, 2017
Ended up at thee dealership where the experience was good. No sales pressure tactics and product knowledge was very high. Seamless experience so far.
Respuesta del concesionario actual:
Thank you for taking the time to share this 5-Star recommendation! Best, Fahad Arshad, General Manager
Leer 39 evaluaciones anteriores
sep 29, 2017
thechamprf
nice
Respuesta del concesionario actual:
Thank you!
jun 27, 2017
great job
Respuesta del concesionario actual:
Thank you, Dale!
may 2, 2017
1978SC911
I worked with Vito who was fantastic. He gave me personal and knowledgeable attention and followed through with every detail. I highly recommend Herb Chambers Porsche and Vito.
2 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you so much for the great feedback! Until we have the opportunity to work with you again, take care! Best, Fahad Arshad, General Manager
abr 19, 2017
Loyale_2046
Quick response
Respuesta del concesionario actual:
Thank you for the great feedback! Best, Fahad Arshad, General Manager
mar 11, 2017
CarShopper1234
They moved the car to another one of their dealerships and raised the price when I was negotiating with the first dealership. They told me someone bought the car. Come​to find out it was transferred and they raised the price.
12 persona/s le/s resultó útil este Evaluación.
mar 3, 2017
Very quick response with the requested build sheet. The vehicle sold over the weekend...
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you, David, for the great feedback!
dic 30, 2016
Fast and respectful response
Respuesta del concesionario actual:
Thank you and Happy New Year!

Fahad Arshad, General Manager
dic 26, 2016
Good response
Respuesta del concesionario actual:
Thank you, Matt!

Fahad Arshad, General Manager
dic 6, 2016
I haven't purchased a car through Herb Chambers as of yet. My communications with them on one vehicle wasn't really met with reasonable followup IMO. Would I buy a car from this place?... I probably would, but not as a result of salesmanship.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
We appreciate your feedback, Tom. Please feel free to reach out to me directly if there is anything I can assist you with.

Best, Fahad Arshad, General Manager
oct 9, 2016
Called back very quickly but the car was already under contract.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you for the 5-star rating, Eli. Apologies on the vehicle no longer being available. Should you like us to find you something similar, we're always happy to help!

Best,

Fahad Arshad, General Manager
sep 8, 2016
sent trade info, waited 1 week, no response, had to call them! Went to the dealership in person to see the car, no attempt was made to allow a test drive, nor did they have trade numbers ready. They let me leave without ever talking money? Lousy procedures here people.
8 persona/s le/s resultó útil este Evaluación.
ago 15, 2016
Quick and Courteous Response / Settled On A Local In-State Turbo S Instead
Respuesta del concesionario actual:
Thank you, Ricki, for your kind recommendation!

Best,  

Fahad Arshad, General Manager
jul 29, 2016
Excellent follow up. Sold the car to someone else before I could make up my mind-my fault not theirs. They kept me updated throughout the process.
2 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you, John! Should we be able to assist you in the future, please feel free to reach out and let us know.

Best,

Fahad Arshad, General Manager
jul 8, 2016
It was ok, the sales person was very accommodating and the test drive was nice, but I thought they could of worked with me better than what they did.
3 persona/s le/s resultó útil este Evaluación.
may 20, 2016
I have bought 4 cars from herb chambers and have been very satisfied with them
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you, Donald! We value your continued business and hope to serve your automotive needs for many more years to come.
may 19, 2016
wfgcny
Very fast response and extremely professional people to deal with. Couldn't do any business however, car was priced rich with no negotiation on their end.
3 persona/s le/s resultó útil este Evaluación.
ene 7, 2016
Excellent
0 persona/s le/s resultó útil este Evaluación.
ene 3, 2016
Horrible, they raised the price on a car 8k, never returned 11 phone calls and 6 emails. Reported to BBB and Consumers Affairs. Will never get anything from them, ever!!!!!! Even emailed Herb himself and nothing. very unprofessional!!!!!!
8 persona/s le/s resultó útil este Evaluación.
dic 10, 2015
good
0 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you, Norman!

Best,

Kenny Giordano, General Manager
oct 9, 2015
James Brakoniecki
Responded quickly. Answered all questions.
0 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you for your feedback and we look forward to seeing you again!

Kind Regards,

Kenny Giordano, General Manager
oct 4, 2015
Hi pressure, though expected, and condescending. Given the dash layout, would want built in Nav but was told, "can't you just use your phone? haven't you ever done that before?" My trade-in was low-balled (expected) but questioned, "my manager wants to know if you were in an accident" (never), then "are you sure? He says the bumper is wobbly" I asked "what?? Which bumper? Front? Back?" and was defensive & felt to feel like I had lied. I've purchased 2 cars from them, but won't be back even though this may be an aberrant experience.
5 persona/s le/s resultó útil este Evaluación.
ago 3, 2015
Very professional and attentive
0 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you for posting such an awesome positive review. We value your business and we look forward to serving your automotive needs for many more years to come!

Sincerely,

Ken Giordano, General Manager
jul 21, 2015
Good. Very timely and will get back to you fast. Nice selection.
may 26, 2015
Excellent service! Made the tranaction quick and painless. Treated me very well, which was refreshing since I've had so many horrible experiences in the past due to my younger appearance.
2 persona/s le/s resultó útil este Evaluación.
mar 9, 2015
I asked specific questions about this specific car. The dealer responded with a general message, suggested to call for more details
2 persona/s le/s resultó útil este Evaluación.
feb 25, 2015
They are very prompt and courteous .
feb 4, 2015
Uneven responses to my inquiries, sometimes had to be prompted to respond at all, very inflexible in creating a deal . I won't work with them again. Thanks Herb !
sep 9, 2014
Did not answer my question of availability
sep 8, 2014
nice voicemail
jun 26, 2014
very prompt and courteous response
may 18, 2014
No pressure
mar 13, 2014
Good but communication with them should improve
feb 16, 2014
Dealer did respond with info
feb 10, 2014
Tell you one thing after car gets sold things change will not go back
jul 9, 2013
dealer called several times/ called them back to buy the car never herd back. 75K+ car. but it worked out well. went to a porsche dealer in ny. better price better car. thanks herb!!
mar 19, 2013
I was very interested in a 2011 Panamera 4S. Contacted the dealer, got responses from two people. Emailed back for transport costs and possibility of adding on lane change option and, then, nothing. Seems consistent with others' experiences.
may 3, 2012
Tried to call them about a car that I quite likely would have purchased that week. The first person I reached told me the car was in a neighboring lot. He told me to call another number. The person at the neighboring lot told me it was at the other lot and gave me the number I called the first time...... I then sent two different messages over two days asking for a call and no one ever contacted me. I purchased a 2009 Honda Civic from another dealership this week.
abr 19, 2012
Did not get back to me yet....very interested in purchasing this BMW, seemed uninterested in making a sale. BS in this type of economy
sep 14, 2011
I sent an e-mail to contact the dealer with a specific question about a vehicle I am interested in buying. No one EVER answered the question, but instead I get e-mails with generic video telling me how to decide if I want to buy a new car or a used car. Not too impressive when someone is interested in your $56,000 car and you don't take the time to find out what they want to know.

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