Hendrick Buick GMC Cadillac

GM Certified Internet Dealer

115 Team Hendrick Way
Cary, NC 27511

Mapa e instrucciones

Ventas: (919) 535-4613

Servicio: (919) 439-0249

Hoy 9:00 AM - 8:00 PM (Abierto ahora)
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https://static.cargurus.com/images/forsale/2019/07/15/18/27/2018_gmc_sierra_2500hd-pic-3342098369672680641-152x114.jpeg

2018 GMC Sierra 2500HD Denali Crew Cab SB 4WD Used Cars in Cary, NC 27511

Gran descuento
$4,853 DEBAJO DE
VIM de CarGurus de $57,157

Precio: $52,304

Millaje: 30,816

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 28 días Certificados de segunda mano: No Transmisión: Automática Color: Onyx Black Descripción: 2018 GMC Sierra 2500HD Denali Crew Cab SB 4WD usados en venta - $52,304, 30,816 millas con Asientos de cuero, Escotilla, Sist. de navegación, Paquete de Suspensión, Rines de Aleación, Bluetooth, Cámara de Retroceso, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/08/05/18/22/2019_buick_enclave-pic-8375315581767157469-152x114.jpeg

2019 Buick Enclave Premium FWD Used Cars in Cary, NC 27511

Gran descuento
$4,312 DEBAJO DE
VIM de CarGurus de $43,513

Precio: $39,201

Millaje: 4,052

Ubicación: Cary, NC 27511

Certificados de segunda mano:Transmisión: Automática Color: Red Quartz Tintcoat Descripción: 2019 Buick Enclave Premium FWD usados en venta - $39,201, 4,052 millas con Bluetooth, Cámara de Retroceso, Escotilla, Rines de Aluminio, Encendido Remoto, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/09/02/18/12/2017_cadillac_cts-pic-3335489286819005524-152x114.jpeg

2017 Cadillac CTS 2.0T Luxury RWD Used Cars in Cary, NC 27511

Gran descuento
$3,768 DEBAJO DE
VIM de CarGurus de $28,545

Precio: $24,777

Millaje: 19,877

Ubicación: Cary, NC 27511

Certificados de segunda mano:Transmisión: Automática Color: Radiant Silver Metallic Descripción: 2017 Cadillac CTS 2.0T Luxury RWD usados en venta - $24,777, 19,877 millas con Asientos de cuero, Escotilla, Sist. de navegación, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/08/15/18/26/2017_chevrolet_silverado_2500hd-pic-4134866039066376692-152x114.jpeg

2017 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD Used Cars in Cary, NC 27511

Gran descuento
$3,540 DEBAJO DE
VIM de CarGurus de $54,114

Precio: $50,574

Millaje: 27,044

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 41 días Certificados de segunda mano: No Transmisión: Automática Color: Black Descripción: 2017 Chevrolet Silverado 2500HD LTZ Crew Cab 4WD usados en venta - $50,574, 27,044 millas con Asientos de cuero, Escotilla, Sist. de navegación, Paquete Z 71, Bluetooth, Cámara de Retroceso, Encendido Remoto, Paquete Z71
https://static.cargurus.com/images/forsale/2019/08/15/18/26/2016_maserati_quattroporte-pic-6826439201263899714-152x114.jpeg

2016 Maserati Quattroporte S Used Cars in Cary, NC 27511

Gran descuento
$5,271 DEBAJO DE
VIM de CarGurus de $46,508

Precio: $41,237

Millaje: 24,921

Ubicación: Cary, NC 27511

Certificados de segunda mano: No Transmisión: Automática Color: Nero Descripción: 2016 Maserati Quattroporte S usados en venta - $41,237, 24,921 millas con Asientos de cuero, Escotilla, Sist. de navegación, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/10/03/18/45/2018_bmw_5_series-pic-56952438576463753-152x114.jpeg

2018 BMW 5 Series 530i xDrive Sedan AWD Used Cars in Cary, NC 27511

Gran descuento
$5,902 DEBAJO DE
VIM de CarGurus de $47,346

Precio: $41,444

Millaje: 5,390

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 66 días Certificados de segunda mano: No Transmisión: Automática Color: Alpine White Descripción: 2018 BMW 5 Series 530i xDrive Sedan AWD usados en venta - $41,444, 5,390 millas con Escotilla, Sist. de navegación, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Paquete Premium, Paquete Comodidad
https://static.cargurus.com/images/forsale/2019/08/23/18/46/2013_jeep_wrangler_unlimited-pic-5448764566423517132-152x114.jpeg

2013 Jeep Wrangler Unlimited Sahara 4WD Used Cars in Cary, NC 27511

Gran descuento
$2,589 DEBAJO DE
VIM de CarGurus de $25,797

Precio: $23,208

Millaje: 58,701

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 29 días Certificados de segunda mano: No Transmisión: Manual Color: Black Descripción: 2013 Jeep Wrangler Unlimited Sahara 4WD usados en venta - $23,208, 58,701 millas con Rines de Aluminio
https://static.cargurus.com/images/forsale/2019/08/19/20/50/2016_chevrolet_corvette-pic-286726232875264038-152x114.jpeg

2016 Chevrolet Corvette Stingray 1LT Convertible RWD Used Cars in Cary, NC 27511

Buen descuento
$2,703 DEBAJO DE
VIM de CarGurus de $43,625

Precio: $40,922

Millaje: 18,513

Ubicación: Cary, NC 27511

Certificados de segunda mano: No Transmisión: Automática Color: Black Descripción: 2016 Chevrolet Corvette Stingray 1LT Convertible RWD usados en venta - $40,922, 18,513 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Encendido Remoto, Sist. de navegación, Rines de Aleación
https://static.cargurus.com/images/forsale/2019/09/11/17/29/2017_cadillac_xt5-pic-4321755052114356754-152x114.jpeg

2017 Cadillac XT5 Premium Luxury FWD Used Cars in Cary, NC 27511

Buen descuento
$2,375 DEBAJO DE
VIM de CarGurus de $33,125

Precio: $30,750

Millaje: 36,559

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 33 días Certificados de segunda mano:Transmisión: Automática Color: Stellar Black Metallic Descripción: 2017 Cadillac XT5 Premium Luxury FWD usados en venta - $30,750, 36,559 millas con Asientos de cuero, Cámara de Retroceso, Escotilla, Rines de Aluminio, Encendido Remoto, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/10/03/18/45/2015_cadillac_srx-pic-8215215214808077943-152x114.jpeg

2015 Cadillac SRX Performance FWD Used Cars in Cary, NC 27511

Buen descuento
$1,891 DEBAJO DE
VIM de CarGurus de $25,406

Precio: $23,515

Millaje: 23,377

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 35 días Certificados de segunda mano: No Transmisión: Automática Color: Silver Coast Metallic Descripción: 2015 Cadillac SRX Performance FWD usados en venta - $23,515, 23,377 millas con Asientos de cuero, Escotilla, Sist. de navegación, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/10/03/18/45/2017_cadillac_xt5-pic-6389181968155308807-152x114.jpeg

2017 Cadillac XT5 Luxury FWD Used Cars in Cary, NC 27511

Buen descuento
$2,278 DEBAJO DE
VIM de CarGurus de $32,359

Precio: $30,081

Millaje: 20,455

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 30 días Certificados de segunda mano:Transmisión: Automática Color: Crystal White Tricoat Descripción: 2017 Cadillac XT5 Luxury FWD usados en venta - $30,081, 20,455 millas con Asientos de cuero, Cámara de Retroceso, Escotilla, Rines de Aluminio, Encendido Remoto, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/08/02/18/16/2015_cadillac_cts-pic-4534016467354440897-152x114.jpeg

2015 Cadillac CTS 2.0T Luxury AWD Used Cars in Cary, NC 27511

Buen descuento
$1,618 DEBAJO DE
VIM de CarGurus de $19,400

Precio: $17,782

Millaje: 63,644

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 35 días Certificados de segunda mano: No Transmisión: Automática Color: Phantom Gray Metallic Descripción: 2015 Cadillac CTS 2.0T Luxury AWD usados en venta - $17,782, 63,644 millas con Asientos de cuero, Escotilla, Sist. de navegación, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/08/27/18/35/2018_gmc_sierra_2500hd-pic-3535548287011789806-152x114.jpeg

2018 GMC Sierra 2500HD Denali Crew Cab SB 4WD Used Cars in Cary, NC 27511

Buen descuento
$2,515 DEBAJO DE
VIM de CarGurus de $54,289

Precio: $51,774

Millaje: 52,209

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 28 días Certificados de segunda mano:Transmisión: Automática Color: Onyx Black Descripción: 2018 GMC Sierra 2500HD Denali Crew Cab SB 4WD usados en venta - $51,774, 52,209 millas con Asientos de cuero, Sist. de navegación, Paquete de Suspensión, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/09/24/14/33/2016_gmc_sierra_1500-pic-8396005004422050714-152x114.jpeg

2016 GMC Sierra 1500 Denali Crew Cab 4WD Used Cars in Cary, NC 27511

Buen descuento
$1,777 DEBAJO DE
VIM de CarGurus de $37,705

Precio: $35,928

Millaje: 52,491

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 44 días Certificados de segunda mano:Transmisión: Automática Color: White Frost Tricoat Descripción: 2016 GMC Sierra 1500 Denali Crew Cab 4WD usados en venta - $35,928, 52,491 millas con Asientos de cuero, Escotilla, Sist. de navegación, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/09/17/19/26/2017_gmc_acadia-pic-5436673191303051110-152x114.jpeg

2017 GMC Acadia SLT-1 FWD Used Cars in Cary, NC 27511

Buen descuento
$1,429 DEBAJO DE
VIM de CarGurus de $24,172

Precio: $22,743

Millaje: 64,667

Ubicación: Cary, NC 27511

Tiempo promedio en el mercado: 30 días Certificados de segunda mano:Transmisión: Automática Color: Dark Sapphire Blue Metallic Descripción: 2017 GMC Acadia SLT-1 FWD usados en venta - $22,743, 64,667 millas con Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto, Sist. de navegación, Paquete edición especial
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Se ha verificado que todos los evaluadores se han contactado con este concesionario – Más información
oct 12, 2019
Guru1M8M4
They were great and made the buying process easy!
sep 24, 2019
It sold about 30 minutes before I got there. They are trying.
Respuesta del concesionario actual:
Yvonne, we really appreciate your review. I hope our team is able to find you the vehicle you are looking for!
sep 23, 2019
Good cars and customer service
sep 2, 2019
There was three Matt’s working with me and they were great. Matt Godwin was really nice
Respuesta del concesionario actual:
Thanks for the great review Dana!
ago 9, 2019
although I did not buy the vehicle the salesman who contacted me was extremely helpful and professional.
Respuesta del concesionario actual:
Thanks for the 5 star review Rodney! We hope to be able to help you in the future!
jul 23, 2019
SBK2017
Amazing dealership and highly recommended. Would definitely do business with again! Thanks for the amazing ride. My wife and I love it!
jul 11, 2019
Efficient and got a car. Friendly staff.
jul 9, 2019
Awesome experience
jun 25, 2019
GuruS8VPQ
I bought the vehicle from them and traded another vehicle in. They were very good to deal with and professional
jun 10, 2019
Paul Neatherly was a fantastic salesman. Answered all of our questions and very courteous.
jun 3, 2019
Answered my inquiries in a timely matter. Very pleasant sales associate and were willing to offer me a fair price on the Cadillac, would deal with them in the future even though we were apart on the total dollars.
may 21, 2019
They immediately contacted me and I was put in touch with Chris Costello. Chris was so helpful. He truly went above and beyond to make this purchase as easy and enjoyable as possible. Even after the purchase he helped me with questions I had and was eager to make sure I was taken care of. If you go to Hendrick GMC, be sure to see Chris Costello!
may 14, 2019
Rebel0627
They were very helpful and are still helping me!
may 8, 2019
Hope Brown
They used the bait and switch and then claim someone had just bought car but still advertised it and different sales people called me that day and afterwards wanting me and others who called for me to come in and test the same car I'm glad I didn't make that 180 miles trip after calling to change my appointment for 1hour later
Respuesta del concesionario actual:
Hope we are terribly sorry for the confusion on the availability of a vehicle, please call the customer relations manager Josh at 919-380-6007 so we can handle this for you
abr 8, 2019
Alm3388
Great experience felt no pressure we did get the car
abr 6, 2019
I didn't purchase, but the experience was still great.
abr 5, 2019
Klynne87
I only e-mailed them about the Pilot but they were great and very responsive and answered every question I had.
abr 2, 2019
Two different times, dealer tried to change the deal after we had agreed on the price. This was unethical.
Respuesta del concesionario actual:
Sherwood we really appreciate the feedback and apologize this happened to you, please call us at 919-388-2704 to discuss how we can both do better by you in the future and to make up for your experience
mar 17, 2019
Great people - awesome facility - easy process to buy. I drove 5 hrs to do business with them!
1 persona/s le/s resultó útil este Evaluación.
mar 14, 2019
The staff was very friendly and attended all my needs. I highly recommended them for all your vehicle purchases.
1 persona/s le/s resultó útil este Evaluación.
feb 16, 2019
They answered all my questions as honest as possible. They called back promptly and was knowledgeable about inventory.
1 persona/s le/s resultó útil este Evaluación.
feb 14, 2019
Great to work with! Bought a truck through Matt Gaylord and it was a great experience.
1 persona/s le/s resultó útil este Evaluación.
ene 27, 2019
They are very helpful. I am not sure which car I want to get so I have not finalized my decision.
ene 11, 2019
Rodger Young
Friendly sales staff, knowledgeable but high pressure on immediate sale. Low-balled on trade-in. Some service items with car not addressed pre-sale, hope they will work with me to complete. Not very transparent with financial details.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Rodger thank you for your feedback we will certainly use this to improve and will make sure all after-sale items are addressed
ene 11, 2019
I drove 100 miles to see car, they sold it, no one notified me. 200 mile trip for nothing. I have had bad experiences with them before.
2 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Ed we are sorry the vehicle sold sometimes sales can happen quickly before other staff are aware, we will work to improve our communication in the future thank you for your feedback
ene 4, 2019
Would not honor advertised price. Price shown on website $19,815.00, pushed reply button for best price came back as $19,815.00. I replied to send price with tags, title and dealer fees and asked for preferred payment. I stated that I did not have a trade in and did not need financing. Now the response came back that I had to qualify for financing or leasing, spin a wheel for dealer cash and qualify for other incentives. I did not want to play games I wanted to buy a truck.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
We never enjoy hearing that a guest has had a less then perfect experience with us. My name is Dave Jensen and I am the General Sales Manager at the dealership.Please call me on my cell at 757-339-0163.
dic 27, 2018
Good experience
dic 26, 2018
GuruBTRZ4
Nate and his team were very responsive, courteous and knowledgeable of their products. We brought the vehicle!
1 persona/s le/s resultó útil este Evaluación.
dic 21, 2018
Great place to get a car. Very nice people. I bought the car. And took it home that day.
dic 17, 2018
GuruXGLV9
very courteous and helpful.
nov 17, 2018
I bought the H3t from them
nov 10, 2018
Advertised and list as a 4x4 and it was a 4x2! Need to to review and be accuatate on listings
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
John thank you again for bringing this to our attention, we are working to find you other 4x4 options we deeply regret this happening and I am going to through with the team to adopt a better processs to ensure this does not happen again
oct 3, 2018
GuruVBK46
Good
1 persona/s le/s resultó útil este Evaluación.
sep 28, 2018
I drove from High Point,NC to see the vehicle that was on your site. Not only did I purchase the vehicle, I think I’ve made a friend. Very personal attention. Thanks
1 persona/s le/s resultó útil este Evaluación.
sep 26, 2018
Santaklaus
Very quick response
sep 10, 2018
I had a deal with them on a car and trade in, then they sold the car and reneged on the deal.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Judy I am very sorry for this happening we are investigating this and hope we can come to a resolution for you
sep 6, 2018
Yes they have e mailed me a few times. They have tried to get me to come in for a test drive. But the car has sold and not interest enough now to test drive a different car.
1 persona/s le/s resultó útil este Evaluación.
sep 4, 2018
GuruVD8TH
Still working with them, but they seem to be very accomodating, and try to find what you're looking for.
1 persona/s le/s resultó útil este Evaluación.
sep 2, 2018
Easy to deal with. I would purchase another vehicle from them and I'll service the car I purchased at their dealership.
1 persona/s le/s resultó útil este Evaluación.
ago 26, 2018
Very good people willing to find me what I wanted
1 persona/s le/s resultó útil este Evaluación.
ago 17, 2018
Very helpful and solved all issues.
1 persona/s le/s resultó útil este Evaluación.
ago 10, 2018
They was good on point
1 persona/s le/s resultó útil este Evaluación.
ago 3, 2018
Great experience. They were very patient and helpful.
1 persona/s le/s resultó útil este Evaluación.
jul 24, 2018
GuruTRXJ9
Sells department was great! Detailing shop failed!!!! Wasn't happy with detailing at all.
0 persona/s le/s resultó útil este Evaluación.
jul 7, 2018
Dealer was quick to respond to my enquiry, ad was accurate, sales staff was very friendly and helpful, they did play hardball negotiating, but was able to get a fair deal.
2 persona/s le/s resultó útil este Evaluación.
jun 22, 2018
The staff was very nice and professional
may 31, 2018
Lucerne_1331
Sales person was helpful and knowledgeable. Unfortunately the vehicle was sold at another dealership
abr 21, 2018
The team was professional and courteous. Made sure we were comfortable with the information. We received prompt service.
abr 19, 2018
They were quick to respond
abr 7, 2018
They contacted me right away!
abr 6, 2018
It was great! I ended up get a new 2018 Terrain
mar 2, 2018
Very pleased with the customer service. Jaimey was polite and knowledgeable. The financing part of the transaction was a bit lengthy but we had specific criteria for financing and they worked to find a lender who would meet OUR terms! The secret to getting excellent customer service when buying a Toyota....buy it from a Cadillac Dealership!!
feb 15, 2018
5
Mitch Myers was very helpful and did all within his ability to seal the purchase. I did not buy the vehicle due to cost being above my planned budget .I would recommend this dealership for their new & used car purchases
ene 28, 2018
I went by the dealer and they did not have the truck. They tried to sell me another truck. The truck is still listed on your site. The dealer needs to let you know to remove the listing if or when the vehicle is no longer available. I feel like this is the old bait and switch tactic. When the salesman brought the different truck up, he commented about the look of disappointment on my face. I was hurt.
Respuesta del concesionario actual:
We are terribly sorry for the experience you had here.  We try to update our website as soon as possible and sometimes due to pending financial transactions, deposits, or work needing to be done to a vehicle it is not marked as a final sale and removed as quickly as it should have been.  Please call the customer experience manager at 919-388-2704 if there is anything else we can do and so we can listen to your concerns more fully
dic 29, 2017
We could not deal with them! I wanted the vehicle at the advertised price and was ready to purchase. First it was one price, then another! The run around game in full swing! WE WOULD NEVER DO BUSINESS WITH THIS JOKE OF A DEALERSHIP!
3 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Penny we are confused by these comments.  Our pricing is very straightforward and includes all applicable factory retail rebates.  There is a disclaimer attached in the same area of pricing breakdown please call 919-388-6000 we would be happy to go over any pricing questions you may have here.
dic 27, 2017
They told me most of the thing I needed to know
nov 26, 2017
Overall, it was a pretty good experience. The wait time between completing negotiations and signing the deal with F&I was a bit too long.
nov 23, 2017
Good price and good service! Sale's person was not pushy. One of the easiest car buying experiences that I have had. Highly recommend.
nov 15, 2017
Awesome
nov 6, 2017
GuruZWT42
The vehicle price was originally $31000. I called and they offered me a low trade in. I called back, they offered more on trade but then raised the price on the enclave I was looking at. Didnt think it was right. All they said was there was miscommunication and I could take the deal or not. I stepped away. Doing no business with them. Not the way I work
3 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
I am terribly sorry for the appearance of price-switching.  General Motors often changes incentives and where we can apply discounts and incentives.  Sometimes a dealer receives money to use at their discretion where we could allow more on a potential trade in and other times it is greater reductions on MSRP.  Nonetheless I am sorry for the confusions.

We definitely have opportunity to communicate in a more transparent manner and make sure every customer including yourself understands exactly the pricing and trade in processes and that is completely our fault in this situation.  I completel
 Más ...
oct 17, 2017
CarGurus2524
I have contacted the dealer several times and have heard back from the salesperson. I am going to see the vehicle tomorrow.
Leer 29 evaluaciones anteriores
oct 11, 2017
GuruDRJVY
Very bad experience. Spent about 8 hrs of my day trying to buy a truck and spoke to a out 3 different people, have them the vin of the truck I was interested in and they still got it wrong. Finally, the next day spoke to them again and was told they took a deposit the night before. They could have sold me the truck and I could have been done , drove away a happy customer but because no one had a clue what was going on, I the customer was on the losing end not being able to purchase a truck because the way they handled it. Very bad business and i would not recommwnd them to anyone
3 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
We are all very sorry for the experience you had and are definitely taking some steps to prevent this lack of communication between staff in the future.  Thank you for your feedback so we can improve our customers' experiences in the future and if we can do anything else for you please reach out
oct 6, 2017
It was a smooth experience.
oct 4, 2017
They help me whit mi cuestions, thanks for the eford u did.
oct 3, 2017
Wonderful! Hendricks worked hard to make sure we were satisfied with our purchase. Jack was absolutely the best sales person.
oct 2, 2017
Had an appointment at 6pm to see car but it was sold before I got there. Knowing I had an hour drive it would have been nice to have known this or had it held for me. I was a serious buyer and had been communicating with the salesman throughout the day.
Respuesta del concesionario actual:
I am terribly sorry you drove all this way to find out the vehicle was sold.  We try to notify a sales consultant as soon as possible if a vehicle they have an appointment on is sold and sometimes are not fast enough.  Please let us know if there is anything we can do to make up for the experience you had
ago 18, 2017
Scott and Missy Devening
Love the car! Not a good experience with dealer. Drove three hours to see it after scheduling a test drive. First told we could not test drive it because it needed to go to the service dept. Finally drove it, bought it, but could not take it home because it still needed work in service department. There was some lack of communication where the car just sat on the lot for several days. Was promised car would be worked on to remove smoker smell. Car was delivered finally, which was nice, but it was still dirty inside and reeked of cigarettes. I paid to have it detailed locally and bought and changed my own cabin filter. When I went to register this car in Virginia, I was told I needed the title. I left several messages with financing at dealership for help, but calls were never returned. VERY unhappy with whole experience. Happy the car itself is so awesome!
2 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
We are terribly sorry for the overall experience but are very glad you are enjoying the vehicle!  Your comments on how we can better improve certainly do not go unnoticed and we are definitely going to look at what happened with the detailing and as to why calls were not returned.  If you can send your sales representative the receipt for your personal detailing expense we would be happy to reimburse you!
ago 10, 2017
GuruDD8XL
Very professional and pleasant. They went all out to get my business,
ago 2, 2017
The dealer would not tell me if the vehicle was still available for sale. Just tried to get me to come visit the dealership
Respuesta del concesionario actual:
I am sorry if you were not given a straight answer on the vehicle's availability.  We sell vehicles here very quickly and I am sure someone here was trying to encourage you to come see the vehicle before it was sold.  Please let me know if we can ever help you in the future.
jul 19, 2017
Very professional.
0 persona/s le/s resultó útil este Evaluación.
jun 21, 2017
Hendrick was very easy to work with! Our salesperson Jay was great! Very responsive and we truly felt he gave us a great deal.
1 persona/s le/s resultó útil este Evaluación.
may 8, 2017
The manager was awesome. Very professional and caring. He knew this is the car I wanted and he made sure I got it!!!!!!
1 persona/s le/s resultó útil este Evaluación.
abr 19, 2017
JL17
They couldn't find the car advertised.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
I am terribly sorry that the employee here could not find the vehicle.  Could you please let me know what vehicle you had come to see so I can investigate further?
mar 18, 2017
City_93957
very responsive
mar 10, 2017
Dealer was great. We just didn't find what we were looking for due to no fault of the dealer. I would recommend this dealership to all.
ene 18, 2017
The dealer. Got right back to me on this truck
dic 18, 2016
nov 26, 2016
Charles did a great job! He met me and my wife as soon as we drove on the lot. Showed 2 Yukons and got the price down where I thought it should be. He didn't push us to buy he just met what we were looking to buy.
2 persona/s le/s resultó útil este Evaluación.
nov 7, 2016
Awesome
nov 1, 2016
Very bad. Actually the Yukon they were selling was located in Georgia when it's posted located in Cary,NC. Playing bait and switch. I had appointment to go see it in Cary when they called the day I was going to inform me the yukon was not there
6 persona/s le/s resultó útil este Evaluación.
oct 26, 2016
Awesome worked with a new sales Pearson Dominick! Never gave me a sales pitch, and worked with me!
oct 2, 2016
Good experience with this dealership.
sep 28, 2016
2010or2011jag
only received a canned email no question answered
2 persona/s le/s resultó útil este Evaluación.
sep 27, 2016
Follow up was positive. However, we did not purchase from Hendrick.
ago 30, 2016
They responded quickly and professionally
ago 1, 2016
Very professional group
jul 16, 2016
Great dealer.
jul 2, 2016
Very responsive and was able to drive/buy car the next day.
ago 16, 2015
Sales group handled quickly !
dic 24, 2012
Very responsive....not just automated email. Wound up making the purchase from them

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