Buff Whelan Chevrolet

GM Certified Internet Dealer, GM Certified Used Vehicles

40445 Van Dyke Ave
Sterling Heights, MI 48313
Mapa e indicaciones

Ventas: (586) 217-3868 Servicio: (877) 237-3928

Hoy 8:30 A M - 6:00 P M (Abierto ahora)
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Ver Concesionario

Buff Whelan Chevrolet

15 reviews
Hoy 8:30 A M - 6:00 P M (Abierto ahora)
40445 Van Dyke Ave
Sterling Heights, MI 48313

Evaluaciones del concesionario

Todas las evaluaciones son de visitas verificadas al concesionario. – Más información
15 sep. 2019
Very quick answers!
¿Te resultó útil este(a) review? | No
18 sep. 2019
Respuesta del concesionario actual:
Thank you for this amazing review, Jeffery! We really appreciate your business.

-The Buff Whelan Chevrolet Team
8 jul. 2019
Great
¿Te resultó útil este(a) review? | No
9 jul. 2019
Respuesta del concesionario actual:
Thank you for this amazing rating, Brain! We really appreciate your business.

-The Buff Whelan Chevrolet Team
25 jun. 2019
Rick was very friendly and professional. He went ver the warranty being offered on the vehicle and explained the total cost after taxes, registration and title. I decided the vehicle was more than I wanted to spend and that was the end of the discussion. Rick said he would reach out if the price became negotiable or if other equivalent but less expensive vehicles became available. It was a pleasant, no pressure interaction and I would recommend Buff Whelan Sterling Hgts., MI to anyone looking for an honest, friendly, and informed pre- owned car sales service.
¿Te resultó útil este(a) review? | No
3 jul. 2019
Respuesta del concesionario actual:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

-The Buff Whelan Chevrolet Team
1 jun. 2019
Awesome dealer very nice and fast response!
¿Te resultó útil este(a) review? | No
14 jun. 2019
Respuesta del concesionario actual:
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.

-The Buff Whelan Chevrolet Team
26 may. 2019
I just asked for a price watch and Buff Whelan said they did not have procedure available that I had to go there.
¿Te resultó útil este(a) review? | No
28 may. 2019
Respuesta del concesionario actual:
We appreciate the time you took out of your day to provide this feedback. At Buff Whelan Chevrolet, our goal is to provide nothing short of a 5-star experience for all our customers and we apologize for falling short in this instance. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you!
-The Buff Whelan Chevrolet Team
17 feb. 2019
very nice
¿Te resultó útil este(a) review? | No
25 ene. 2019
They were quick in getting back to me and very helpful. But I ended up finding a newer beetle convertible that I purchased.
¿Te resultó útil este(a) review? | No
4 feb. 2019
Respuesta del concesionario actual:
Thank you for leaving us this great review, Molly. We are very happy to hear that we could be so quick and helpful during your recent visit with us. Please come visit us if you need anything else, be it service or sales.

-The Buff Whelan Chevrolet Team
6 ene. 2019
It went well Tom was very helpful and professional wasn't able to put a deal together due to lease issues u have but went see him when the time is ready.
¿Te resultó útil este(a) review? | No
4 feb. 2019
Respuesta del concesionario actual:
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we are glad that our team made such a great impression on you.

-The Buff Whelan Chevrolet Team
26 ago. 2018
They were helpful
¿Te resultó útil este(a) review? | No
29 jul. 2018
called back
¿Te resultó útil este(a) review? | No
18 jul. 2018
My salesman went above and beyond to make sure I was happy with my new used car.
¿Te resultó útil este(a) review? | No
23 jul. 2018
Respuesta del concesionario actual:
Thank you for this amazing review, Jeffrey! We really appreciate your business.

Best,
The Buff Whelan Chevrolet Team
8 jul. 2018
Answered all questions
¿Te resultó útil este(a) review? | No
19 jul. 2018
Respuesta del concesionario actual:
Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again!

Best,
The Buff Whelan Chevrolet Team
20 abr. 2018
Very respectful follow up
¿Te resultó útil este(a) review? | No
28 mar. 2018
Great place to by a car
¿Te resultó útil este(a) review? | No
17 abr. 2018
Respuesta del concesionario actual:
Thank you so much for your great rating, Charles.

Sincerely,
The Buff Whelan Chevrolet Team
17 mar. 2018
I went to view this vehicle as well as another Enclave that had come in and was pretty excited after speaking with Perry over the phone regarding pricing. I went the very next day and withdrew the amount we discussed from my account and my husband met me at the dealer to test drive the vehicles and I was confident that I would be leaving with this red Enclave. Unfortunately, I was given a totally different price which wasn't a huge deal since it was a little more than a $1300 difference and I really liked the car and I'm currently 7 and a half months pregnant and was looking to replace the smaller truck I have. The issue for me is that I was made to feel like I was crazy and was never given a lower price the day before and that the sales person seemed as if he was offended or had an issue with the fact my husband called the dealership while I was at work regarding pricing. I'm a firm believer that everything happens for a reason amd it must have not been meant for me to buy from this dealer, especially since there was an oil leak found on the vehicle and we were made to feel less than and unwelcome but in a very subtle and polite way, if that's possible. Honestly, I was very disappointed.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
20 mar. 2018
Respuesta del concesionario actual:
Hello, I would like to speak with you regarding your experience.

Sincerely,
Jeff Garlow, Pre-Owned Sales Manager, 586-274-0342.
9 dic. 2017
Excellent staff and made out of state purchase simple and easy. I highly recommend them.
¿Te resultó útil este(a) review? | No
12 dic. 2017
Respuesta del concesionario actual:
We're so glad you had a positive experience with us. Thank you for your business and leaving us a rating!
2 dic. 2017
Perry was amazing to work with. Very easy transaction. Great service.
¿Te resultó útil este(a) review? | No
5 dic. 2017
Respuesta del concesionario actual:
Thank you so much for the review! We're glad we could provide high-quality service to you, it is very important to us. Let us know if we can be of any further help!
20 oct. 2017
Quick response
¿Te resultó útil este(a) review? | No
23 oct. 2017
Respuesta del concesionario actual:
Thanks for the quick review Patrick! We hope that everything went smoothly. We'll see you next time!
11 oct. 2017
Received an auto-response, no follow up.
¿Te resultó útil este(a) review? | No
15 ago. 2017
Quickly answered question about Trailblazer.
¿Te resultó útil este(a) review? | No
17 ago. 2017
Respuesta del concesionario actual:
Thank you for your 5-star review, Darryl. We are happy to hear we could provide information to you quickly. Please let us know how we can be of any more help in the future!
11 ago. 2017
Dealer responded quickly to my online inquiry regarding a 1SS Camaro. They were quick to respond to questions and put together an acceptable deal within hours of my request to do so. We bought the car the same day and process was quick and efficient. Best new car buying experience my wife and I have ever had, I would highly recommend this dealer.
¿Te resultó útil este(a) review? | No
15 ago. 2017
Respuesta del concesionario actual:
Thank you for the recommendations, Scott! We are thrilled to hear that your wife and you had such a great experience! Thank you for choosing us!
11 jun. 2017
Called me and told me everything I wanted to know abt the car even though I never purchased the car from them
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
15 jun. 2017
Respuesta del concesionario actual:
Thank you for contacting us about your interest in a vehicle that we had on our lot! We are glad to have provided you with the information and hope that you stop back in and see us in the future for your next vehicle need!
18 abr. 2017
informative and honest
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 abr. 2017
Respuesta del concesionario actual:
Thank you for taking the time to review us! Your satisfaction means a lot to us and we hope to help you again.
12 abr. 2017
I actually bought a Dodge Journey. 10% below KBB price. Low down payment. Speedy transaction.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 abr. 2017
Respuesta del concesionario actual:
We're happy we were able to get you a great deal, Richard! Thank you for the positive feedback and five-star review. We look forward to seeing you on your next visit with us!
16 ene. 2017
AGAIN>>>>>>>>>>>>>>>>>>>> The sales rep called me shortly after my email req for addit info. He advsied that the Vette was sold, by him that AM.Then a week later, the sales manager messaged an inquiry about my desire to deal with him! Guess they don't talk. Gregg
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 ene. 2017
Professional, straight forward-ready when I arrived.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
18 ene. 2017
Respuesta del concesionario actual:
John, we are so pleased to hear that your experience with us was a great one! We really appreciate you taking the time to share your kind words with us. It's our pleasure to be able to serve you! We hope to be able to do it again in the future as well.
11 ene. 2017
they called right away
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 feb. 2017
Respuesta del concesionario actual:
Thank you, Al! We are happy that our team took great care of you while you were researching your car. Let us know if we can do anything else for you in the future!
10 ene. 2017
Salesperson was responsive and helpful. Contacted soon after my inquiry inform me ti let me know the car had sold.
A 0 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 ene. 2017
Respuesta del concesionario actual:
Thanks for sharing about the helpful communication you had with our sales team, Matt. We hope to have the opportunity to work with you in the future!
6 dic. 2016
The Dealer call me back in a reasonable time sent all the information about the vehicle I appreciate that
A 1 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
9 dic. 2016
Respuesta del concesionario actual:
Thank you for your feedback, Melvin! We're glad you enjoyed your experience with our dealership. Please let us know if there's anything we can do for you in the future!
30 sep. 2016
Perry was quick to reply and help out. Car was a great buy and easy purchase!!
A 2 de cada 3 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 oct. 2016
Respuesta del concesionario actual:
That is great to hear, Lori! We are happy that everything went well during your visit because of Perry's great care! Come back anytime!
29 sep. 2016
We made an appointment with a salesperson to see the car. I asked her to call if it was sold since we needed to drive an hour and a half to see the car. I called the morning of the appointment and left a voicemail for her. We drove an hour and a half to see the car and was told it was already sold. The manager of the used car division gave me a tank of gas which was greatly appreciated but I wasted 3 hours of my day!
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
3 oct. 2016
Respuesta del concesionario actual:
Thank you for sharing your feedback with us, Robert.  Once again, we would like to apologize for the miscommunication.  We are happy that our Used Vehicle Manager was able to help with the gas, but not with your specific vehicle choice.  We understand that your time is extremely valuable, and if there is anything else we can do please certainly let us know.  Jack Bos, our General Manager can be reached at 586.274.0302 if you would like to share any further feedback with him.  Thank you again, we hope we have the opportunity to earn your business in the future.
24 jul. 2016
the Battle Creek dealer contacted me one time, but I sent back questions and never answered.
A 2 de cada 2 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 jul. 2016
Persistent is getting ahold of us. Keeping their eye out for a pickup truck now
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
15 jul. 2016
Respuesta del concesionario actual:
Thank you, Bill!  We appreciate the five stars, and we look forward to being able to work with you in the future!
29 feb. 2016
She sent me an email with a question I replied with the answer and she never got back to me with a price. Will never shop there again
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
11 mar. 2016
Respuesta del concesionario actual:
Shawn, we are sorry to hear you are disappointed in the service you received at our dealership. At Buff Whelan Chevrolet, we strive to provide the best customer service around. We would like to speak with you further, please call us at 586-939-7300 at your earliest convenience so we can investigate your situation further. We hope to have the opportunity to earn back your business. Thank you.
7 feb. 2016
I was contacted right away. The car was sold before I could get out there but I received notice and a follow up call. Good experience.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
10 feb. 2016
Respuesta del concesionario actual:
Customer satisfaction is our #1 priority here at Buff Whelan!  I am sorry to hear the vehicle you were originally interested in was no longer available, we are always here to help you with your next vehicle purchase!  Please keep us in mind!
25 ene. 2016
Quick response with my inquiry. We had to travel over 2 hrs to look at the van it the dealer was great at letting me know a head of time about little imperfections. Also told us what to bring to expedite the purchase. Love our new (used) can!!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
29 ene. 2016
Respuesta del concesionario actual:
Thank you so much for sharing your feedback with us, Sarah!  We're delighted that you were pleased with your experience, and that you are enjoying your new van!  Please don't forget to let us know if we can do anything else for you, and thank you for choosing Buff Whelan Chevrolet!
5 dic. 2015
the best
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
5 nov. 2015
The experience was simple and fast. Perry Kedrow was very professional and efficient. I just wish I would have found Buff Whelan years earlier. Thanks CarGurus!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
14 ago. 2015
Very nice experience, bought the car here. Thanks
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 jul. 2015
Quick response eager to help me.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
16 abr. 2015
The best!!!! I purchased my Saturn Vue from Perry who was you on- line man and he was a fantastic salesperson and took care of everything!
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
19 feb. 2015
Response time to inquiry was very quick. Buying process was wonderful!!! Professional and helpful staff.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
4 feb. 2015
they were friendly and helpful but I bought elsewhere
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
13 ene. 2015
Quick response to inquiry. Could not meet on price.
¿Te resultó útil este(a) review? | No
12 ene. 2015
bought the car from him... nice car
¿Te resultó útil este(a) review? | No
10 ene. 2015
they were uninterested. Very bland sales team.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
7 ene. 2014
fairly simple process.
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No
8 jul. 2013
Very slow to respond to inquiry and quote request
A 1 de cada 1 personas les resultó útil este(a) review.
¿Te resultó útil esto? | No