Acura of Serramonte

475 Serramonte Blvd
Colma, CA 94014

Mapa e indicaciones

Ventas: (650) 409-9707

Servicio: (888) 326-4241

Hoy 9:00 A M - 8:00 P M (Cerrado ahora)
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Historial del vehículo

Historial del auto suministrado por Experian AutoCheck. Estos datos y su uso están sujetos a los términos y condiciones de AutoCheck y a los términos de uso de CarGurus.
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https://static.cargurus.com/images/forsale/2019/11/08/20/35/2016_acura_mdx-pic-3301866925998290701-152x114.jpeg

2016 Acura MDX FWD Used Cars in Colma, CA 94014

Gran descuento
$3,550 POR DEBAJO
VIM de CarGurus de $25,844

Precio: $22,294

Millaje: 28,881

Ubicación: Colma, CA 94014

Usados certificados: No Transmisión: Automática Color: Silver Descripción: 2016 Acura MDX FWD usados en venta - $22,294, 28,881 millas con Asientos de cuero, Escotilla, Sist. de navegación, Sistema de Entretenimiento DVD, Bluetooth, Cámara de Retroceso, Rines de Aluminio
https://static.cargurus.com/images/forsale/2019/11/08/20/29/2017_acura_rdx-pic-7183954924591549039-152x114.jpeg

2017 Acura RDX FWD Used Cars in Colma, CA 94014

Gran descuento
$2,993 POR DEBAJO
VIM de CarGurus de $22,987

Precio: $19,994

Millaje: 31,627

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 50 días Usados certificados: No Transmisión: Automática Color: White Descripción: 2017 Acura RDX FWD usados en venta - $19,994, 31,627 millas con Bluetooth, Cámara de Retroceso, Escotilla, Rines de Aluminio
https://static.cargurus.com/images/forsale/2019/11/08/20/09/2018_acura_rdx-pic-8563321580647289491-152x114.jpeg

2018 Acura RDX AWD with Advance Package Used Cars in Colma, CA 94014

Gran descuento
$3,456 POR DEBAJO
VIM de CarGurus de $34,250

Precio: $30,794

Millaje: 16,419

Ubicación: Colma, CA 94014

Usados certificados: No Transmisión: Automática Color: Copper Descripción: 2018 Acura RDX AWD with Advance Package usados en venta - $30,794, 16,419 millas con Asientos de cuero, Escotilla, Sist. de navegación, Velocidad automática adaptable, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/11/22/03/09/2016_acura_mdx-pic-3632082331903877410-152x114.jpeg

2016 Acura MDX SH-AWD Used Cars in Colma, CA 94014

Gran descuento
$2,756 POR DEBAJO
VIM de CarGurus de $28,749

Precio: $25,993

Millaje: 24,539

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 54 días Usados certificados: No Transmisión: Automática Color: Black Descripción: 2016 Acura MDX SH-AWD usados en venta - $25,993, 24,539 millas con Asientos de cuero, Escotilla, Sist. de navegación, Sistema de Entretenimiento DVD, Bluetooth, Cámara de Retroceso, Rines de Aluminio
https://static.cargurus.com/images/forsale/2019/10/31/01/40/2016_lexus_nx_200t-pic-2455884429271272696-152x114.jpeg

2016 Lexus NX 200t F Sport FWD Used Cars in Colma, CA 94014

Gran descuento
$3,580 POR DEBAJO
VIM de CarGurus de $27,864

Precio: $24,284

Millaje: 22,354

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 28 días Usados certificados: No Transmisión: Automática Color: Gray Descripción: 2016 Lexus NX 200t F Sport FWD usados en venta - $24,284, 22,354 millas con Bluetooth, Cámara de Retroceso, Escotilla, Rines de Aluminio, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/12/05/02/44/2017_toyota_rav4-pic-4623867264119400464-152x114.jpeg

2017 Toyota RAV4 XLE Used Cars in Colma, CA 94014

Gran descuento
$2,441 POR DEBAJO
VIM de CarGurus de $17,422

Precio: $14,981

Millaje: 73,365

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 23 días Usados certificados: No Transmisión: Automática Color: Silver Descripción: 2017 Toyota RAV4 XLE usados en venta - $14,981, 73,365 millas con Bluetooth, Cámara de Retroceso, Escotilla, Rines de Aluminio, Velocidad automática adaptable
https://static.cargurus.com/images/forsale/2019/11/13/19/09/2017_acura_rdx-pic-3128218932541677895-152x114.jpeg

2017 Acura RDX FWD with Technology Package Used Cars in Colma, CA 94014

Gran descuento
$2,673 POR DEBAJO
VIM de CarGurus de $26,656

Precio: $23,983

Millaje: 28,184

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 32 días Usados certificados: No Transmisión: Automática Color: White Descripción: 2017 Acura RDX FWD with Technology Package usados en venta - $23,983, 28,184 millas con Asientos de cuero, Escotilla, Sist. de navegación, Paquete de Tecnología, Bluetooth, Cámara de Retroceso, Rines de Aluminio
https://static.cargurus.com/images/forsale/2019/10/16/17/50/2019_acura_tlx-pic-1840992868326212945-152x114.jpeg

2019 Acura TLX V6 FWD Used Cars in Colma, CA 94014

Gran descuento
$3,301 POR DEBAJO
VIM de CarGurus de $29,295

Precio: $25,994

Millaje: 8,560

Ubicación: Colma, CA 94014

Usados certificados:Transmisión: Automática Color: Blue Descripción: 2019 Acura TLX V6 FWD usados en venta - $25,994, 8,560 millas con Bluetooth, Cámara de Retroceso, Escotilla, Rines de Aluminio, Velocidad automática adaptable
https://static.cargurus.com/images/forsale/2019/12/04/03/31/2016_acura_tlx-pic-7223744411191312267-152x114.jpeg

2016 Acura TLX V6 SH-AWD with Technology Package Used Cars in Colma, CA 94014

Gran descuento
$2,296 POR DEBAJO
VIM de CarGurus de $22,290

Precio: $19,994

Millaje: 44,284

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 37 días Usados certificados: No Transmisión: Automática Color: White Descripción: 2016 Acura TLX V6 SH-AWD with Technology Package usados en venta - $19,994, 44,284 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Escotilla, Rines de Aluminio, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/11/08/20/29/2016_acura_mdx-pic-2897455230499312098-152x114.jpeg

2016 Acura MDX FWD Used Cars in Colma, CA 94014

Gran descuento
$2,300 POR DEBAJO
VIM de CarGurus de $25,294

Precio: $22,994

Millaje: 34,476

Ubicación: Colma, CA 94014

Usados certificados: No Transmisión: Automática Color: Silver Descripción: 2016 Acura MDX FWD usados en venta - $22,994, 34,476 millas con Asientos de cuero, Escotilla, Sist. de navegación, Sistema de Entretenimiento DVD, Bluetooth, Cámara de Retroceso, Rines de Aluminio
https://static.cargurus.com/images/forsale/2019/11/02/10/15/2017_acura_mdx-pic-2044932331104137347-152x114.jpeg

2017 Acura MDX SH-AWD with Advance Package Used Cars in Colma, CA 94014

Gran descuento
$3,190 POR DEBAJO
VIM de CarGurus de $36,184

Precio: $32,994

Millaje: 35,567

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 29 días Usados certificados: No Transmisión: Automática Color: White Descripción: 2017 Acura MDX SH-AWD with Advance Package usados en venta - $32,994, 35,567 millas con Asientos de cuero, Escotilla, Sist. de navegación, Velocidad automática adaptable, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/10/31/01/40/2017_gmc_yukon-pic-2917971328387039479-152x114.jpeg

2017 GMC Yukon Denali Used Cars in Colma, CA 94014

Gran descuento
$3,608 POR DEBAJO
VIM de CarGurus de $42,602

Precio: $38,994

Millaje: 49,578

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 28 días Usados certificados: No Transmisión: Automática Color: Iridium Metallic Descripción: 2017 GMC Yukon Denali usados en venta - $38,994, 49,578 millas con Bluetooth, Asientos de cuero, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto, Sist. de navegación
https://static.cargurus.com/images/forsale/2019/11/26/20/38/2016_acura_mdx-pic-3300494904368609587-152x114.jpeg

2016 Acura MDX SH-AWD with Advance Package Used Cars in Colma, CA 94014

Gran descuento
$2,493 POR DEBAJO
VIM de CarGurus de $31,185

Precio: $28,692

Millaje: 33,549

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 37 días Usados certificados: No Transmisión: Automática Color: White Descripción: 2016 Acura MDX SH-AWD with Advance Package usados en venta - $28,692, 33,549 millas con Escotilla, Sist. de navegación, Velocidad automática adaptable, Sistema de Entretenimiento DVD, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
https://static.cargurus.com/images/forsale/2019/12/05/02/44/2017_lexus_ct_hybrid-pic-9033332574853479428-152x114.jpeg

2017 Lexus CT Hybrid 200h FWD Used Cars in Colma, CA 94014

Gran descuento
$2,114 POR DEBAJO
VIM de CarGurus de $21,406

Precio: $19,292

Millaje: 36,851

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 20 días Usados certificados: No Transmisión: Transmisión variable continua Color: White Descripción: 2017 Lexus CT Hybrid 200h FWD usados en venta - $19,292, 36,851 millas con Bluetooth, Asientos de cuero, Paquete Cargamento, Paquete Premium, Rines de Aleación
https://static.cargurus.com/images/forsale/2019/11/26/20/38/2017_acura_mdx-pic-7316977617500955257-152x114.jpeg

2017 Acura MDX SH-AWD with Technology Package Used Cars in Colma, CA 94014

Gran descuento
$2,365 POR DEBAJO
VIM de CarGurus de $34,347

Precio: $31,982

Millaje: 27,551

Ubicación: Colma, CA 94014

Tiempo promedio en el mercado: 29 días Usados certificados: No Transmisión: Automática Color: Black Descripción: 2017 Acura MDX SH-AWD with Technology Package usados en venta - $31,982, 27,551 millas con Asientos de cuero, Escotilla, Sist. de navegación, Velocidad automática adaptable, Paquete de Tecnología, Bluetooth, Cámara de Retroceso, Rines de Aluminio, Encendido Remoto
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Los parámetros de tu búsqueda resultaron en un gran número de avisos de . Hemos limitado los resultados a los mejores 2,000 avisos.

Se ha verificado que todos los evaluadores se han contactado con este concesionario – Más información
22 nov. 2019
crispysage
They were very helpful. I was just looking for information but they went out their way to assist.
8 oct. 2019
Larry was great to deal with. I knew exactly what I wanted, their pricing was fair and I got the car! Larry has been super helpful even after the sale.
Respuesta del concesionario actual:
Cindy, thanks for your praise and kind comments about our team. We can't wait to see you again, have a great day.
26 sep. 2019
quick response
Respuesta del concesionario actual:
Maryam, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Acura of Serramonte. We look forward to your next visit! Take care!
20 ago. 2019
christinealdana
I would stay away from this Serramonte Acura. We did end up buying a car from them, but not without any hiccups. About four months ago, we saw a car that we were interested in. A few days later, we emailed Gilbert to ask if the car was still available. He said yes. We made an appointment to come back to test drive the car the second time and possibly buy it. In the meantime, we were emailing back and forth re the price. On one of the days that we were emailing back and forth, Gilbert was out, so I was emailing with another person. I asked if she can hold the car for us and we’ll be there on the scheduled date to purchase it. She said they can’t hold CPOs, but that she’ll make sure we’re contacted if some one else is interested. The day before the scheduled appointment, I emailed Gilbert to confirm the appointment and he said the car has been sold. I was not given a call as promised, otherwise, we would’ve come to the dealership sooner to make the purchase. Then two months
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
christinealdana, That's not what we like to hear. We'd love to make things right. Please call GM Peter Vanderhoof at (844) 896-1947 so we can make things right.
11 ago. 2019
GuruH2T2Y
The dealer was quick with a response regarding the car. I was able to book a test drive a couple days after. Arriving the car was washed down and had a V.I.P sign with my name on it! The experience with the dealer was great! He went over everything with the car and even how some of the buttons work. Great environment! Overall he made it easy for us and was very patient and helpful! I walked out with a new car!
Respuesta del concesionario actual:
Hi Guruh2t2y! We're so happy we were able to help you out! Thank you so much again for your feedback! We hope you have a great day!
20 jul. 2019
James was extremely helpful and promptly responded to every email of mine. He’s fair and honest and is definitely someone you can trust in finding a deal that works for you.
Respuesta del concesionario actual:
Jake, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acura of Serramonte!
24 jun. 2019
Very Good They even sent me information on other vehicle to consider
Respuesta del concesionario actual:
Thanks, Lanette!  We’re so happy you had a positive experience!  We appreciate your feedback!
23 jun. 2019
GuruZWF5C
Very friendly and helpful people. Responded to my inquiries promptly.
Respuesta del concesionario actual:
Thanks, GuruZWF5C!  We're thrilled your experience was exceptional!  Let us know if we can do anything for you!
21 jun. 2019
I was intrigued by the least price on the quote, but that came out as the price for lease not for purchase. Thanks for providing a detail explanation of pricing.
Respuesta del concesionario actual:
Thanks, Gopal!  We are grateful for the positive review!   We hope to see you again soon!
8 jun. 2019
Yes, they followed up the car of interest.
Respuesta del concesionario actual:
Joel, we are truly thankful for your kind review!  Please let us know how we can help you in the future!
19 may. 2019
The dealer was responsive, respectful and fair. I ended up buying from them after visiting several others.
Respuesta del concesionario actual:
Thanks, Kim!  We're thrilled your experience was exceptional!  Thanks for choosing us for your automotive needs!
12 may. 2019
Professional and responsive
Respuesta del concesionario actual:
Brandi, thanks for joining the family!  We appreciate the positive review and hope to see you soon!
8 may. 2019
Dealer contacted me quickly and I received good service and bought the vehicle
Respuesta del concesionario actual:
Mark, you're making us blush!  Thanks for leaving a review, and we hope to see you again soon!
9 mar. 2019
The vehicle was pending sale when I contacted the dealership. However, they were professional and inquired regarding other vehicles I was interested in.
Respuesta del concesionario actual:
Hi Martin, thank you so much for your positive comments about Acura of Serramonte! We hope to be of service to you again in the future.
Best wishes,
Acura of Serramonte
15 feb. 2019
Reach out to me and very helpful
Respuesta del concesionario actual:
Rich, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!
12 feb. 2019
Responded quickly
Respuesta del concesionario actual:
Thank you again for taking the time to let us know how we did. We hope you have a great day!
13 ene. 2019
Babaloo66
Prompt response
12 nov. 2018
vivi1973
Eager to earn my business.
6 nov. 2018
vdog 5
They got back to me right away and we're able to answer all my questions
1 nov. 2018
Very positive experience. Staff was professional. Paperwork and transaction went smoothly. Price was good. Showroom was very clean and tidy. Overall very good.
17 sep. 2018
syd5891
The carfax report listed online for the vehicle indicated that there were no accidents or damages and no recalls. However, upon arriving at the dealership, they provided a Carfax report that indicated the vehicle had been in an accident with a recall. The salesman kept rushing me and only wanted to talk numbers. Horrible experience! Will never go back there again!
13 ago. 2018
JTSnow3
James Z. is a great guy! easy to talk to.
Respuesta del concesionario actual:
Jtsnow3, we really appreciate your feedback! Thank you so much again for your feedback! We hope you have a great day!
28 jun. 2018
GuruTV2NF
High price and high miles on their vehicle is why I didn't buy but they were nice.
2 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you for your feedback, please reach out to us if there is anything we can do to assist you further at 855-213-0344.
31 may. 2018
Great Experience!
17 abr. 2018
Great service and communication from front desk to salesman Benson. Car was completely detailed and delivered to us. Very happy and would recommend.
Respuesta del concesionario actual:
Hi Cecilia! We're so happy we were able to help you out!
14 abr. 2018
The people were really nice. The process was fairly quick. We ended buying this vehicle from them. The bad was they were not upfront about things wrong with the SUV we purchased. We noticed major damage as soon as we got home. Thankfully we bought a warranty package, we are hoping it will be covered.
5 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you for your review. We are sorry to hear that your experience was less than ideal. We hope you'll give us a second chance to make your next experience 5-star worthy.
5 abr. 2018
They responded same day
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Trang, your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
6 mar. 2018
This dealer was great! They went well above and beyond to assist me in getting my car! I would definitely use them again!
27 feb. 2018
Prompt response and excellent communication.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Hi Jason! We're so happy we were able to help you out!
21 feb. 2018
zaki nijem
The best experience I've had perching anything in my entire life they been over backwards went out of their way and tried every single things they could and imagined to make sure that I was happy and I was able to get my car I thank them from the bottom of my heart they are the best
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Thank you so much! We are so glad you had a great experience with us! Let us know if there is ever anything we can do for you!
19 feb. 2018
Guru5K4S3
Quick response
20 ene. 2018
Dealer keeps in touch well via email, phone, or text message
Respuesta del concesionario actual:
Hi, Avi, we appreciate your positive review!  Please let us know if we can be of any service to you.
17 dic. 2017
Called and let them know i was interested and scheduled an appt. they told me the night hefore the appt and morning of the appt that the car was still available and that i should come. I got there on time and someone else was signing the papers to buy the car. Dont go here unless its a car you can get anytime. Some guy named jong was the associate who screwed me over and gave someone else the car.
6 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Jaskaran, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 896-4882 when you have a chance. Thank you, and we look forward to hearing from you.
12 dic. 2017
Great response
Respuesta del concesionario actual:
Hi Riliwan, thank you for taking the time to leave a review for us at Acura of Serramonte. We're happy we could meet your expectations! Thank you, and have a fantastic day!
Leer 48 evaluaciones anteriores
22 nov. 2017
Received a digital response thanking me for contacting them--nothing else. I requested a car fax on the car.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Gary, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (855) 896-4882 so we can understand your situation better in order to try and turn your experience around.
Thank you,
Acura of Serramonte
12 nov. 2017
It was okay. I read a review from a previous customer and they were right about leaving a vehicle posted online that wasn’t there on the lot. I was contacted by email, the info I requested was not answered. They just wanted to get me in thinking that they could sell me something. Granted I am in the market for a newer Acura, i’ also not a door mat. Their prices are a little better than the average for the vehicles that I am looking at, but I haven’t gone to the dealership because they don’t have the vehicle that I am wanting in the configuration that I want. I will update this review if I do end up going to this dealership and purchasing a vehicle.
1 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Hi Gary thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (855) 896-4882 when you have a chance. Thank you, and we look forward to hearing from you.
7 nov. 2017
Ihellman
They actually raised the price of the vehicle. Initially listed at $31k. Then they raised it to $32k. Now it is $33k Bait and switch. Very distasteful
7 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Hi Ihellman, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution.
Acura of Serramonte
(855) 896-4882
7 nov. 2017
Made them an offer and they returned my e mail telling me why their dealership is customer friendly
Respuesta del concesionario actual:
Hi Charles, thank you for taking the time to leave a review for us at Acura of Serramonte. We're happy we could meet your expectations! Thank you again for the great review!
17 oct. 2017
Jamfunker
The experience actually went rather well in the end. In fact. I actually bought a 2017 Acura ILX from this dealership and feel as though as I received a pretty fair deal in the process.
Respuesta del concesionario actual:
Thank you, Jamfunker, for your great review. Have wonderful day and come back to Acura of Serramonte anytime!
21 sep. 2017
GuruDQ17T
good dealers not pushy Car is clean Good Deal!
Respuesta del concesionario actual:
Gurudq17t, we are so pleased you enjoyed your visit to Acura of Serramonte! We hope to see you soon!
14 sep. 2017
Fred Kudla
They were courteous and affable. Ultimately, we got Sienna at another dealer.
Respuesta del concesionario actual:
Thanks, Fredkudla, for your great review. We are glad you enjoyed your visit to Acura of Serramonte, come back anytime!
12 sep. 2017
Good sales and finance people. All vehicles are sonic fair priced. Bought a certified MDX in 5 hours at dealership and drove it home.
Respuesta del concesionario actual:
Thank you, Rolf, for your 5-star review. Have a wonderful day and come back to Acura of Serramonte anytime!
11 sep. 2017
GuruDNCKQ
Quick response
Respuesta del concesionario actual:
Thank you for your review! We appreciate you taking time to tell us about your experience!
8 sep. 2017
TB75
The dealer doesnt remove vehicles from listing after they are sold. I inquired about 3 listed vehicles, all were already sold but are still listed on the site 3 weeks later. After that I just wrote them off as an internet buying option.
4 persona/s le/s resultó útil este Evaluación.
Respuesta del concesionario actual:
Tb75, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to make this up to you. Please contact our manager at (855) 896-4882 so we can make your experience a positive one.
27 ago. 2017
Quick response
Respuesta del concesionario actual:
Thank you, Dorothy, for your 5-star review. It is great to hear that you enjoyed working with our team. Come back to Acura of Serramonte anytime!
25 ago. 2017
Dang helped me with the purchase of my new car... He was the best sales person I have had the pleasure of knowing... He was patient and not pushy and down to earth... The dealership was extremely attentive to needs and very friendly... I would definitely recommend purchasing your next car from Acura of Serramonte ...
Respuesta del concesionario actual:
Thank you, Sarah, for your 5-star review. We are thrilled to hear that you enjoyed working with our team and will be sure to pass on your kind words. Have a great day and come back anytime!
19 jun. 2017
Good communication and a smooth no nonsense transaction
Respuesta del concesionario actual:
Dave, that's fantastic! We are so glad to hear you had a great experience with us! Have a wonderful day and come back anytime!
14 jun. 2017
Tracyjba
Louie was very helpful. The whole experience was great! We bought the car listed on CarGurus and felt we got a great deal! We even bought a second used car we saw on the lot!
1 persona/s le/s resultó útil este Evaluación.
17 may. 2017
Great service!
30 abr. 2017
5
Roy and everyone was very very polite. Great information and a easy process to get the car. Feels good knowing I have a new car!
24 abr. 2017
I worked with Chau who was amazining, she even went as far to meet me at Starbucks so I could sign the documents . This is what I call customer service. If your looking for a used car with a great deal and fantastic customer service look no further then Acura of Seramonte
2 abr. 2017
The dealer rep contacted me. In my follow up, I asked if the car has blind spot monitoring alert. He responded that he is with a customer, and will get back to me with the info. He either forgot or got too busy to provide the requested info. I have since purchased a vehicle in another dealership I found suited my needs.
4 persona/s le/s resultó útil este Evaluación.
19 mar. 2017
theis4life
Had a terrible experience at this dealership. I purchased a used Audi s4 with 48k miles. When I arrived to the dealer my sales guy hong was too busy to help so he had a random guy from the parts department help me. The car was in mediocre condition for having such low mileage. The dealer agreed to replace the tires and take a huge dent out. When I test drove the car the service light was on and they told me they couldn't turn it off which was a little alarming. I brought the car back 2 days later to get the tires fixed and the dent taken out and they curved my rim really bad during the process and tried giving me the car back. I said they needed to fix it and was pretty upset. I reported a really bad vibration in the rear end of the car and said it wasn't normal. The used car manager tried to tell me it was normal. I took the car in the next day for a full inspection. Turns out the car wasn't in the shape they described. 1. Motor mounts were broken 2. Car was completely out of alignment 3 rear tires were worn down from cupping. Used car manager told me they were new tires when they weren't. 4. 3 out of the 4 rims were bent 5. Sun roof didn't work properly. The used car manager had the car sent away to get the rims redone and called me and told me there was a suspension issue. I picked up the car yesterday after it being in the shop for 2 weeks. They couldn't provide me any paperwork on what had been fixed or replaced. They told me they couldn't detail the car and left dry wax all over it and also they don't give you a full tank of gas when you purchase the car if it's a used car. My advice to you consumers. Don't buy a used car from this place until you have it fully inspected first. They are quick to tell you how great the car is but take it from me this was a terrible experience. I wouldn't recommend this place to anyone. The Manger needs to retrain his staff on customer service.
21 persona/s le/s resultó útil este Evaluación.
16 mar. 2017
Very nice people at the dealership, but they don't want to sell cars. They just want you to come there and pay the sticker price, even when the car had lots of damage not noted in the picture or when we called.
11 persona/s le/s resultó útil este Evaluación.
10 mar. 2017
Tylersu
Quick respond. Bought the used M3 from them. Negative things are they keep selling the side product for the vehicle. Also non-negociable at all.
8 persona/s le/s resultó útil este Evaluación.
26 feb. 2017
Very helpful.
1 persona/s le/s resultó útil este Evaluación.
23 dic. 2016
Courteous and quick response!
1 persona/s le/s resultó útil este Evaluación.
23 dic. 2016
Very responsive, I am undecided what to buy at the moment
1 persona/s le/s resultó útil este Evaluación.
14 nov. 2016
Tuner510
Great customer service.
1 persona/s le/s resultó útil este Evaluación.
11 nov. 2016
Very good people and greats cars
1 persona/s le/s resultó útil este Evaluación.
8 nov. 2016
johnruzzo
One e-mail from dealer. Did not address my questions or respond further.
5 persona/s le/s resultó útil este Evaluación.
20 oct. 2016
Dealer responded, but the Lexus needed bodywork, and I wanted one that was certified and damage free.
4 persona/s le/s resultó útil este Evaluación.
19 oct. 2016
I loved working with Louie Baticio here. He was honest and made me feel relaxed. I received more than a fair deal; way more bang for my buck. Worth the two hour drive. Smooth and easy transaction.
4 persona/s le/s resultó útil este Evaluación.
13 oct. 2016
Dealer was professional. Car was nice.
1 persona/s le/s resultó útil este Evaluación.
6 oct. 2016
Got an appointment along with a confirmation from the dealer. After an hour of driving, the dealer told me the car was sold 30 minutes ago.
8 persona/s le/s resultó útil este Evaluación.
18 ago. 2016
timely responses with details to my questions and followed up when the car was sold.
3 persona/s le/s resultó útil este Evaluación.
6 ago. 2016
I contacted them to get some additional pictures on the vehicle due to some interior damage shown in the pictures on a certified vehicle which I thought it wasn't allowed to have as a certified vehicle. The saleswoman couldn't get me pictures right away because they couldn't find the keys to the car. I got the pictures a day later and she inquired if I wanted to come in and take a test drive. I agreed and asked for a time to come in and she responded that they had lost the keys again but wanted to know what time I could come in anyways??? I responded that she should let me know once they found the keys. Two days later I got contacted that they found them and wanted to know if I was ready to set up a test drive...I wonder what we would have done had I come up when she asked me to come when they didn't know where the keys were and it took two days to find them. Needless to say, they didn't evoke much confidence in their ability to take of the details.
10 persona/s le/s resultó útil este Evaluación.
16 jul. 2016
It was great
2 persona/s le/s resultó útil este Evaluación.
17 jun. 2016
Kay was extremely helpful but the car was sold even before the trade by the previous owner was completed. I will deal with them for sure when possible.
3 persona/s le/s resultó útil este Evaluación.
10 jun. 2016
yes, everything went well....however I decided to wait on replacing my car until September.
3 persona/s le/s resultó útil este Evaluación.
29 abr. 2016
Excellent service
1 persona/s le/s resultó útil este Evaluación.
19 mar. 2016
Very nice.
1 persona/s le/s resultó útil este Evaluación.
12 ene. 2014
Dealer responded immediately, and was persistent about working with me without appearing "pushy" or overbearing.
1 persona/s le/s resultó útil este Evaluación.
6 ene. 2014
Quick response time and a no haggle situation was great.
1 persona/s le/s resultó útil este Evaluación.
16 ene. 2013
I wanted to trade in my 2002 Mercedez C240. They appraised my car with $4k while I sold my car easily with 6700. I felt the dealership was too greedy about making major money off of the car they were trying to sell.
3 persona/s le/s resultó útil este Evaluación.
11 nov. 2012
I bought the car. Tony and Milli were great.
1 persona/s le/s resultó útil este Evaluación.
4 nov. 2012
Jason gave the best deal.He understood I like this car 2012 ACURA MDX tech + Entertainment.He's the best.
1 persona/s le/s resultó útil este Evaluación.
16 oct. 2012
Great Experience at Acura of Serramonte and Jason was great to deal with. No hassle and Jason understood me clearly. wish I had found them earlier.
1 persona/s le/s resultó útil este Evaluación.
4 oct. 2012
Jason Suen went above and beyond to get me the best deal possible for the 2012 Acura MDX. He was very responsive, went over everything in detail with me over the phone prior to my arrival at the dealership, test-drove the car with me to make sure that I really liked it before driving it home. He's the best!
1 persona/s le/s resultó útil este Evaluación.
4 oct. 2012
Thank you! Looking forward to being contacted again in the near future. Appreciate your professionalism!
1 persona/s le/s resultó útil este Evaluación.
6 sep. 2012
one of the female reps contacted me and I clearly told her i wasnt interested in the specific car after learning a little more about it. However she wasted my time for 15 minutes trying to force me to come in to test drive it while i repeatedly told her that I was not interested in that car. She claimed to be able to get the car i want but first i would have to come in and test drive the car i didn't want. i am aware of these games, NO means NO. wasting my time.
3 persona/s le/s resultó útil este Evaluación.
20 ago. 2012
contacted me quickly regarding my querey. chose local car
1 persona/s le/s resultó útil este Evaluación.

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