2021 BMW X7 usados en venta en Austin, TX

I requested pictures of the vehicle and I was sent two pics one of the side of the car... and the other a close up of the radio. I was disappointed with the shots and it only being two pictures of a car unseen. Led me to believe that they did not really want my business.

Excellent help, great people, I would shop there anytime.

Timely response- no communication since

They were getting back with and assist to help me.

great! the dealer gave me great info on the vehicle

very nice & patient.

Salesman and finance manager worked with me all online and virtually and made the process easy and quick!

Prompt follow up

Haven't got to meet them yet, but they got back to me quick. Thank you

Car had just been received by the dealer who had not prepped or detailed the vehicle. It had not been washed, had a broken windshield & broken vanity visor mirror On initial review. Not a good first impression of the vehicle or dealer. Should of held off listing until ready to present.

Steve Tremont was outstanding. He found the car I wanted in a virtually non-existent inventory (due to COVID shutdowns) and made the purchase happen within a couple of hours. Outstanding service and a great guy! My second purchase from BMW of Austin. Always professional and they take good care of their customers.

Air condition went out after 27 day of buying this car at the BMW dealership. The person told me too bad because it was not under warranty, I only had the Gap stuff. No help at all! He just said too bad, not even sorry.Dont buy anything from this BMW dealership...they don , wont care about helping you. I bought a used Subaru.

Really helpful and courteous andade the entire experience easy, and at no point did they make it overwhelming or uncomfortable to make the purchase.

They were the only ones that responded after a few days but I did hear back from them. I ended up buying this car.

Responded timely

Drive 3.5 hours to purchase vehicle. Great experience. Kinda sad I wont be using them for all the service needs too

Great

5 star

Very professional and seemingly transparent.

They kept making errors and then tried blaming them on me. They take no responsibility for any of their actions. Very unprofessional and I don’t recommend them to anyone.

They put out an ad on your site for a M3 with a great price. The car was gone immediately after responding to the newly listed ad they placed. Then I got the same exact email from 2 sales representatives saying that they are sorry but the car was already sold but we have other cars for sale and of course those other cars were double the price. The old bait and switch. No class.

Amazing customer service. Those guys are awesome.

My dealer Mark was awesome. We did pretty much everything over the phone besides signing papers due to the corona virus. He was quick in answering my questions. Always kept in touch with me. I drove from kerrville to pick up the vehicle. It was sitting there ready for me to drive off in it. Very clean, highly recommend.

Quick response. Worked with me on getting my vehicle shipped to CT. They do not offer shipping but gave me some numbers of companies. Didn't know to much about the car I was buying as it was not a BMW. Sent me in a direction so I could have my questions answered.

This dealer was not helpful at all and would not work with me during any of the sales experience. I ended up working a deal in south Florida instead simply because they worked better with me than this dealership did.

Salesman was very rude didn’t seem like he wanted to sell the vehicle to us after finding out we had our own financing, we left this lot and purchased our vehicle at another lot, felt very judged at this car lot would not recommend.

nice experience w this dealership.

They did but it sold before I could go for a test drive and never told me even I had the appointment I saw it was sold and then they send me a very expensive more models and more mileges not really nice after they sold this one

Guys were great and got back to me in a timely manor. Unfortunately the vehicle was sold but they are still sending me other options and keeping me posted when similar cars come in which i really appreciate. thank you guys at BMW of Austin

Very responsive to my questions. And understanding when my needs and circumstances changed.

Best dealer experience I've ever had. Charles, the internet manager is great!

Responses but never answered my question. Was very interested in buying the car.

Very professional and courteous