2019 Chevrolet Silverado 2500HD LTZ usados en venta en Los Angeles, CA

Great service, let me know everything I needed to know about the car.

Great overall experience with this dealer, worked with my budget and got me the deal I was looking for! Taylor was amazing and I am going to recommend him to any of my friends/family looking for a new vehicle. Only thing I have bad I have to say is that I requested the picture he took of my new car and have yet to receive it lol but other than that STG is a great dealer and don’t hesitate to give them a chance for your new car needs!

Excellent communication and care

Great customer service, they were able to get me the best offer and the one that I wanted. My salesman Ari was very helpful and Paul is very knowledgeable. Thanks guys!

Speedy reply back. Courteous, it felt like they wanted to help me.

This place is horrible. The price they advertise on the internet is not the actual price of the vehicle. I called them to set up to go look at the vehicle. He told me it was an extra 3400$ In addition to the internet price. Because it had rims and tires. I said why don’t you list it fir the price you want and he said then it won’t look as good to people and they won’t walk into the business. I want to leave no stars but it won’t let me.

Great service!! The team at car castle was very helpful and cordial. Will definitely recommend it to anyone looking for a lifted truck or jeep!!

Overall a really good experience. Mark was my guy. He kept his word on the things he promised. I would recommend checking them out!!! And I love my truck!!

Great to deal with. Even though the car was sold as is, I was able to bring it back to have a bad wheel bearing replaced.

Polite over the phone! Great customer service from Patriot in El Monte!

The minute I mentioned the CarGurus customer reviews, I never heard back from them. Hmmm, makes me believe do not listen nor learn from their past experiences.

Very responsive.

Typical dealer shinanigans. "Come on down before we can talk price". No thanks.

I WOULD NEVER RECOMMEND THIS DEALER. The vehicle pictured WAS not the vehicle they we’re actually selling! I drove over 100 miles to buy it, and it had extensive rear end damage. And the salesman’s response when I asked about it was “WHAT DO YOU EXPECT FROM A USED CAR!” Extremely UNPROFESSIONAL!

They advertise on Cargurus for $13188 but when I showed up out the door was $18000. They added $3192 in accessories.

Good experience to far to travel for me

Stopped by and test drove the 2017 Jeep Wrangler Sport advertised at $26,859. It's lifted and felt very heavy, and rough over small bumps plus questionable braking so not really interested in purchasing. Sales manager offered the Jeep at $33,879.05, less trade-in of $2,500 for a total sale price of $31,379.05. That was $7,020.05 above advertised price of $26,859. Guess they neglected to include the price of the lift kit in their ad.

Denise the internet sales manager was great. She was very thorough and followed up every chance she got.

Wonderful experience. Everyone there was super nice and welcomed you like family. Unfortunately I couldn’t make a deal but non the less the experience was great. 10/10.

Helpful and informative

Responded right away with the info I needed

Johnny O was our internet salesman. He did a great job for us! Really pleasant experience.

car was sold or removed from site and only informed me 2 days afterwards, I was in route to see from 2,000mi away when I was texted if I was still coming in.

They were Terrible The truck looked like it was in a flood and had rust in all the door jams. Had no tail gate they said it got stolen.no antenna they told me over the phone would give me blue book for my trade then offered me less than half when I got there

I had a great experience at this dealer. l will recomend my family and friends to purchase a car. What l like about to dealer everyone is helpful and honest.

Good follow up and honest discussion.

I was promised pictures twice and they never came through when I asked what happened they said it would be done the next day and then they never contacted me again

Great customer service. Fast process and got the car that we were interested in. Our sales person, Mark was friendly and very helpful. Would highly recommend CarFam.

I have nothing but good to say about Ryan and North Bay Motors, a genuinely pleasant buying experience. Ryan is a truly courteous and reputable man, I immediately felt as if I was dealing with a friend. If you find when searching for your next car that Ryan has that model on his lot, do yourself an enormous favor and go to him first.

Great Service Experience overall. After submitting inquiry online, I was promptly contacted and had my questions answered. Although I didn’t make a purchase because I temporarily left the market, I would definitely consider this dealership in the future if and when I return.

The person was cool and understanding.

Did not buy from them. But I had a good experience. No pressure sales approach. I would buy from them in the future.

Quick response

Jeff is fantastic. Very responsive and knowledgeable.

It was good, no pressure very helpful I would recommend them

Great dealership and people. Thanks

Car Castle had a good team and we had overall good experience, our salesman was easy to work with. We bought the truck.

Horrible customer service. No ones there to help you. They post one price and then say there’s an additional 10k for lift and tires. I contacted mark and he told me on price i drive 2 hours to look at the truck then when i got there Alex helped me and told me if i look all the way in the bottom in the fine print there’s a clause that states the additional charge. They are scammers. Good thing i Walked away later i found out thAt the truck had an accident, which they never mentioned.

Once I arrived at dealer, the truck had damage to the top portion near the back window. That damage was not in any of the pictures posted on this website or their site. Needless to say they said that the truck was being sold "as is" and no other discount was given to compensate for damage. At this point I had already driven over an hour to buy vehicle so I was stuck with either walking away or just accepting the truck "as is".

Terrible salesmanship. I contacted the dealership and they never called me back after I expressed interest in a particular vehicle. After a few days I called them back to discover that they sold the vehicle I was inquiring about.

Good follow up, and very courteous!