2017 Nissan Rogue SV AWD en venta en Chicago, IL

It is funny that every dealer thinks there vehicles are worth top dollar and when you trade your vehicle in, they want to give you rock bottom...KBB should be the value

Very responsive - didn’t offer delivery to other state but that’s ok - communication was good

Jakob and the other guy who worked with us were amazing. So kind, helpful, and sincere. Definitely recommend this dealer!

Very good

Excellent experience and quality! We purchased this truck and did not have any issue with arrangements to drive from out of state. All requests were honored and the vehicle was clean and ready for delivery. The entire staff were friendly and professional without being pushy.

Dealer was very helpful. Responded to all my concerns. However, i did find pricing too high. Especially for a car with 4 previous body corrections.

car was dirty. heat-bubbled dash. stand-in salesman talked too much on my test drive. should have let me go alone. car overpriced for condition. '15 Hyundai Equus not worth 24K! no way

Maybe the person I spoke with was busy but he didn't seem interested in anything I had to say. I inquired about a vehicle, he quoted a price and then I said it was kinda high. Usually they will say let me see what else we have or ask what's my budget etc. But this guy just said ok and hung up the phone. I just thought that was a little rude.

Very nice salesman

Car was unavailable but they were courteous.

Total waste of time! I asked them straight forward what their fees were besides the asking price all I was told was doc fees. Then when I went back ready to make the deal them come up with random fees. Be careful with them, they will try to get their price up with all these fees. Walked out without a deal. If they would of been honest with me since the beginning I wouldn't of had a problem but they lied!

If I can give zero stars I would! DO NOT GO HERE! Customer services was TERRIBLE!! I had an appointment at 3pm, I never seen the woman who my appointment was with! The car wasn’t ready for at least 30 minutes when Ieshia knew I was coming... Everyone was rude, the car I seen for 11,700 battery was terrible! Underneath the hood was disgusting! The owner should seek new management ASAP!

Very prompt callback and were very helpful.

Good experience

Good

Was told the car was in great shape. It had a cracked headlight and would’ve needed a replacement as it was fogging. Sales rep was very nice. Finance guy, Tom? Was condescending and rude. They offered to bring car to us for test drive and then tried to insinuate they did us a favor. They added unnecessary fees in and were deceptive about that. Would’ve preferred just to work with salesman and even though we couldn’t come to an agreement that would’ve been fine. Tom made it weird and deceptive.

Helpful and friendly

very people friendly in there, I would go there again , give them 5 stars. Everybody was really nice, very good experience.

Very responsive

fast response

Lied they had the car. Arrived and it was already sold. Drove over an hour to get there just to drive an 11/2 hours home in traffic. What a waste! I hate dealers like this.

Bait and switch. $1995 in Hidden fees and changes in pricing before sale. Read reviews from others before visiting dealership. Disappointing experience. I will not go back.

Vehicle was pictured different than what was present. Very dirty with interior damage not clear in the pictures. I would not return or recommend.

Do not go there, they do not take customer into consideration. Then both sales man and account manager got mad at me because I wouldn’t take there one offer for 500 mthly with 20%apr.. when I got pre approved for way lower the next day. They way more money down then I needed to. Plus never gave me the car fax on the vehicle, later I found out it was in a accident.. Go somewhere else

Damir was by far the best sales rep We have EVER experienced . Knew every detail About the car we were looking for, no question he could not answer. We learned more about the vehicle of interest then we could ever imagine!

Great follow-up!

Good communication just didn’t have the right car for me on their lot.

Friendly and attentive. Nice people

So far so good. I’ve only had the car a couple days. The car only came with one key so I had to pay for a replacement @ the dealership so I had a spare. Took it to the dealer and they said the serpentine belt needed to be replaced. So I was in another $355 off the rip but as long as I don’t have any additional problem with the car it was a good buy

Was to the point and gave sincere answers and info regarding the car. Would definitely recommend checking out.

Great response time! Very informative.

They were cool and able to come up with a arrangement that works for me and them because I didn’t want to leave my car

Did not buy a car yet but pleasant to work with.

I was contact everyone I spoke with was helpful and knowledgeable I'm in the process of completing the sale contract I will be receiving my LS 500 next week. thanks again CarGurus this will be my third car purchase through CarGurus and sure it will not be my last.

I was shown all vehicles that I was interested in, polite, helpful, & professional

They did contact me several times. Work took over my time. I am sorry I did not reach back out to them. The mileage was higher than my limit, but the car looked beautiful. I should have followed up.

Prompt with feedback, great customer service and helpful.

Dealer contacted me quickly, ver6 professional. Highly recommended.

They are professional. 2nd deal with them and very pleased.

Not good experience. Told me car has offer from someone.. But I never sold. Contact after 2 weeks.. Car was still available. But no response. Would not recommend.

Good car

I received a follow up email

Good experience

They reached out but I didn't move forward with the car as I decided on something else. Was a good experience and not pushy.

2nd vehicle I have purchased from Pugi. Communication is excellent !!! In my opinion, They are dedicated to customer service. Very pleased with my transactions with them. I will buy from them again !!! I would like to thank Ria, Andre, and Kath from the dealership for all their sincere help !!! The car was waiting for me, the description of the car was spot on, and the overall experience was very pleasant. Highly recommend this dealership !!!

John was ok until he wasn't. Scott was ok. Then the next day we called and asked to negotiate the price lower. The response we got was that the car was sold, but the ad is still posted on here and with a slightly lower price. So they didn't sell it. They could've been honest and just said they couldn't go lower. They didn't need to lie.

Best customer service

3000 miles more than advertised on odometer in 3 months on lot. Owner is "driving it to and from work 5 miles" but almost every time I called to schedule an appointment the car was out with the owner or gone for weekend. Factory equipment missing. They showed the car full of mcdonalds wrappers and with iphone cords still plugged into back from owners kids. Vehicle getting driven like it isn't for sale.

Ms. Lynn was awesome , also one of the managers I just don’t remember his name but not like other dealers that you feel like they are pressuring you to buy or get out . Just awesome

Very helpful and friendly salesman. I hope soon to be able to purchase my gentlely used car. This dealership definitely has earned me a visit.

Waited a long time time to even talk with a salesperson and when ready to talk a deal post test drive got the sales shuffle to another person. Walked out

Great and easy to work with

Star Nissan is a professional dealer who took good care of us. Our salesman, Chia, was prepared for our visit and the car was clean and ready to test drive. Although they did not negotiate much off the internet price, it was a fair deal to begin with and they worked with us on extended warranty. I would highly recommend buying from Star Nissan.

Awesome! We bought our car there! Ask for Barry!