2016 Volkswagen Tiguan usados en venta en New York, NY

Horrible experience with West Nyack kia customer service. They made a appointment me and when I show up the vehicle was sold. And they never ask if they could assist me in another vehicle. Very bad customer service . New to train the employees better.

Had a great car buying experience, the dealer was quick to reply, I was greeted immediately upon arrival the sales person was friendly, knowledgeable and helpful..... I would recommend them to anyone looking to buy a vehicle

Louis was super nice!

Quick to response to my inquiry Very good prices

Great phone experience, never went in to see the car.

After trying to contact them via email several times, they did not respond so I called. That's when I was told that the vehicle had been sold.

Excellent customer service

Very good

Super fast response

Honest extremely helpful everything done on premises license registration insurance and plates all done within minutes

Best car purchasing experience I’ve ever had

So far very nice persons and good customer care, Willing to help and get you 100% satisfied. I'm not done with them because is too soon and i will come back when im ready.

Very positive will be arranging to see dealership and inventory

They responded quickly but I Bought a car elsewhere

his dealer contacted me and scheduled an appointment for me, but I change my mind from the vehicle. I'm giving them five star because they were professional when I spoke with them.

Misleading ( LYING ) about the model . It's not what they advertise . Did not respond to my email about wrong model . Would never do business with this SLEAZE BAG .....

Good experience, they let me test drive the car that I wanted, everything was going smooth until when I got to the paper work, the car had some scratches and all that, so they gave me a discount I was happy with it, they were giving me the car for $18,000 but the total price was going to be $22,000. Too much.

This was the worst, I spoke to a guy named David, and he was like doing me a favor for the tone in which he expresses himself. From $8,999.00, I live in NY, and all they had to add is a temporary plate that last one month; he says that I need $12,000.00 to get the car. Remember, I offer to buy the car in cash. They one of the worst salespeople I have spoken to. I was a salesperson, not a car salesperson, and he gets an F

I received a voicemail and an email. When I called back, I was told that salesman is busy and would call me back. He did not I received an email from him that the car was no longer in inventory and then he offered me a completely different smaller car. After an additional suggestion with a significantly higher price than my original inquiry, I determined I would be better off leasing a new car

When I called them for car, they said they are going to sell car only to NY/NJ residents and cut my call.

Very excellent customer service.

The sales rep , Eric, was very, nice, very informative and provided us with great service. There was never a pressure to buy.... Even though in the end we have not made the purchase, we were greatly surprised by how easy talking to “a used car dealer” can be.

Responsive

Top notch communication!

Told we were meeting the Manager and met a sales rep with 2 weeks experience. They tried to sell bogus warranties.

The dealership tried very hard to work out a deal for me however it was still just a little bit more than I wanted to spend. I will definitely use them the next time I want to finance a car.

Good

Awesome guys

This car was sold but I did get an even better one from there

A+

They said the car was available drove over a hour to get there and called on the way because the car wasn’t online anymore they said it’s still available when I got there it was gone not even on the lot

Dealer couldn't even get me pictures of the car knowing I would have to drive over 1 hour to test drive and possibly purchase it.

Very bad people we like this Cadillac sales man take our info run my credit everything was fine they ask do you have any trade I say yes I do bring it I go bring my suv next day to finish everything they said we sold that suv then the manager come acting like nothing happen we drive from Pennsylvania it’s 21/2 hrs drive very Disappointed so I tell everyone be careful they’re on the stay with their work very unprofessional please be careful with these people

Not good I was pre approved with capital one then they said that’s not accurate they keep changing the price never called to tell me if I can finance or not extremely unprofessional

seem easy to wrk with them. Eli was polite and not pushy to get you to buy something. Will be back to check inventory

Great service

After 3-4 days finally emailed me back. I returned email with a few additional questions and it’s been over a week with no response

Goo

Terrible experience!! If I could give a minus star I would. Contacted only by the internet team. I had concerns and questions on the price because on CarGurus the price has gone from $8,442 - $8,982 but when you look at their site NOW the price is $9,982. They said the I would be contacted ASAP by the VIP MANAGER. NEVER HAPPEND! And I have tried numerous attempts for 2 weeks now. Looks like their hiding something. Sounds like the old BAIT & SWITCH.

Still waiting on a reply from the dealership on pricing and availability, it’s been 6 business and no one has reached out.

Great dealership. Fair negotiations. Friendly

I was contacted right away and easy to schedule time. I dealt with Dana and she was great. We were shopping for my daughters first car. She really took the time out to work with us. We purchased very next day! Entire team was friendly and welcoming. A week later I received a follow up call from Dana to wish my daughter a Happy Birthday! Wow talk about a great experience Thank You Newton Volkswagen!

The team there was very good. Decided not to choose this vehicle.

Worse dealer experience I ever had. The salesperson “Eddie” didn’t wear a mask was condescending and refused to let me test drive the car with the car key.

Yes dealer representatives are excellent, they will Not force you to buy. Very straight yo the point. Roger is a great guy. The Finance Manager will tell you upfront, the bottom line of the price and helpful.

BEWARE!!! Prices posted are unbelievably low because they charge $4000 IN DEALER FEES!! Very upsetting, especially when you're traveling from another state to purchase a vehicle.

Bought it and was happy with the sale

Excellent

Don't be fooled by the low price they show in the title. READ FINEPRINT CAREFULLY! Volkswagen of Freehold HIDES additional 5 K (before 700 doc fees) . So whatever price you see , add 6K safely. I cannot believe Car Gurus allows it. Not only it misleads the customers looking to buy a car but also provides unfair competitive advantage to the honest dealerships.

Sales person friendly, inexperienced. Saw the car on Cargurus for $7052, called, made appointment to test drive, after a 210 miles round trip for the price that I was promised, prices was raised by $5000.

Called twice and spoke to two different sales guys. Both said they would get right back to me but Neither called or emailed me back. It’s been over a week and the car appears still for sale so I’m baffled why they seemed uninterested in selling to me.

Very professional and courteous amazing service from the sale department to the Management team

Sent me to the wrong place to look at the car and tried to raise the price by 3k. Didn’t seem to want to sell the car

The worst experience I have ever encountered the car was listed for 23,989 and when inquiring on vehicle it took forever to receive details and the the price all of a sudden was 32,500 and it didn’t make any sense and then stopped answering the phone and started to ignore my calls in the process of me getting this car